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CapTech Trends features thought leaders and subject matter experts discussing emerging technology, design, and project methodology. CapTech is a team of master builders, creators, and problem solvers who help clients grow efficient, successful businesses. We unite diverse skills and perspectives to transform how data, systems, and ingenuity enable each client to advance what’s possible in a changing world.
 
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show series
 
Has consumer behavior returned to “pre-covid-19” norms? In this episode of CapTech Trends, Vinnie Schoenfelder chats with CX Principal Bree Basham about our 2021 consumer study which looks at consumers’ perceptions, behavior and technology usage. This annual study, started in 2020 during the pandemic, shows how customer expectations have shifted an…
 
In this episode of CapTech Trends, Vinnie chats about the future of machine learning with data engineering director Calli Rogers. Listen to learn more about: · Why bias is inherent in data science and machine learning · What the future looks like for machine learning · Why it’s important to know your specific industry – in addition to the math and …
 
Featuring ARtGlass CEO Greg Werkheiser, this CapTech Trends episode discusses how ARtglass, a Richmond, VA based company, is bringing cultural sites like Pompeii, George Washington's Mount Vernon, and Madame Tussaud's to life through an immersive Augmented Reality wearable. Introducing this technology into museums and historical sites not only leav…
 
Your data is the most powerful data set that exists on the planet today. Should you have control over and own your own data? In this episode, Vinnie Schoenfelder welcomes mePrism CEO Tom Daly and CapTech co-CEO Steve Holdych to discuss data privacy and its value to both the consumer and companies. Topics covered include: Understanding how your data…
 
In this episode, our CTO Vinnie Schoenfelder speaks with Jack Cox, Ryan Tarrant, and Brian Bischoff about how innovation challenges are great for employee morale and skills development. And if the focus is on true intellectual curiosity, the potential can extend beyond internal benefits. We’ve seen the solutions from our innovation challenges trans…
 
In this episode of CapTech Trends, CapTech CTO Vinnie Schodenfelder chats with CX Principal Bree Basham, and Senior Manager Kevin Vaughan about how to invest time and resources in innovation post-COVID-19. What you'll hear Businesses are identifying and quickly addressing new opportunities that are being created due to COVID-19. Customer expectatio…
 
In 2020, smart companies understood, almost immediately, that customers were adopting new technologies, prioritizing safety, and expecting value—and that they were willing to change their shopping behaviors to meet these shifting needs. As customer demands have increased, organizations need to understand gaps that jeopardize brand loyalty among com…
 
If your organization is new to Machine Learning (ML), there are some best practices and common pitfalls you must be aware of. Often, organizations become interested in the promise of ML, or they want to play catch-up with their competitors, and they decide that it’s time to adopt ML too. But it’s not something that happens just because you want it.…
 
We’ve long been following Augmented Realtiy (AR) and Virtual Reality (VR) and predicted that AR would outpace VR. So far that seems to be coming true. What’s interesting is that AR came about in the 1960s but went nowhere quickly because it wasn’t viable – until mobile came along and now it’s caught like wildfire. Why? Unlike VR, which is still pre…
 
A Hothouse is an Agile innovation method that combines principals of Lean & Design Thinking to solve complicated or gnarly business problems - sometime in day, sometimes in a couple of days. Hothouses involve truly understanding the problem, and then getting the right people into a room for a highly collaborative, cross functional, and flexible wor…
 
Creating more diversity in the world of Technology will only result in a stronger, more impactful future for computer science. Black Girls Code fills a critical gap by motivating and teaching black girls to embrace the techie within and find joy with a future career in STEM. Crystal Harris joins this podcast along with Mylon Blueford to talk about …
 
Accessibility software and hardware, as well as the approaches and patterns that can be applied to software development, enables the use of computing technology for those who are disabled or impaired. Web Content Accessibility Guidelines 2.2 (WCAG) will be released much sooner than the previous release and organizations need to be ready to implemen…
 
In this episode, CapTech technical thought leaders demystify the difference between artificial intelligence (AI) and machine learning (ML). The many applications of machine learning that propel vastly different industries are explored, along with the recent advancements in ML that are generating more interest than ever before. And since no technolo…
 
CapTech Customer Experience (CX) researchers explore the findings of two recently conducted CapTech survey studies to understand the impacts of COVID-19 on financial services customers. This research provides insights into customers’ financial decisions, attitudes toward future habits, and perception of their financial institution’s response to the…
 
CapTech Customer Experience (CX) expert, Jason Snook, PhD, takes a deep dive into the history, current landscape, and applications of conversational technologies and how these play into the rapidly changing business dynamic with COVID-19. Our thought leaders explore how companies can leverage chat bots, text bots, natural language processing, and o…
 
CapTech technical experts discuss enterprise architecture and where it performs best within an organization. As middle-tier technologies have shifted from monolithic tools and frameworks to more lightweight, containerized, and server-less environments, a similar movement has also occurred in enterprise architecture. Formally centralized enterprise …
 
Dr. David Sprick from the Kansas Department of Labor’s Division of Workers’ Compensation joins CapTech thought leaders for a discussion on how the COVID-19 pandemic has presented a number of challenges for state and local agencies. Our speakers highlight opportunities for agencies to leverage private sector best practices to modernize, enhance the …
 
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