The team from Car Dealer talk about the latest news and interviews in this regular podcast, sponsored by JATO.
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Welcome to the Used Car Dealer Podcast.You don’t have time for another vendor-sponsored podcast. You need actionable insights from people who understand your business inside and out. No sales pitches. No vendors-sponsored content. Just authentic, straight-to-the-point advice for used car dealers.Hosted by industry veterans the Used Car Dealer Podcast is the ONLY show that’s 100% focused on YOU.In each episode, we share tips on how to supercharge your used car business. You’ll hear interviews ...
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Car Dealership Guy — the internet's viral car dealer and market commentator — engages in authentic and insightful conversations with auto industry leaders, innovators and investors. Watch and listen to new episodes every Tuesday and Thursday, and check us out on Twitter, LinkedIn, Instagram, and YouTube for all the best moments from the show.
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car dealership sales training for sales people, managers, finance managers,general managers, owners
John Spangler
Learn tips tricks and strategies to help your car dealership & sales people get more ups and web traffic which equals selling more cars monthly
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Peter Waddell removed as Big Motoring World director, FCA warns finance companies to have cash ready, and Keyloop buys ATG - with Jack Williams, episode 153
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Peter Waddell threatens High Court action after shock removal as Big Motoring World director Lotus racks up £593m loss for 2023 despite selling record number of cars FCA warns motor finance firms to prepare to pay out following discretionary commission review Barclays appeals against ruling which sparked FCA investigation into motor finance industr…
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#71 Building a winning Toyota store from scratch, Selling 1,200 cars on a "slow" month, Trailblazing as a female dealer principal | Julie Herrera, President of IDEA Auto Group
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In this episode of the Car Dealership Guy Podcast, I'm speaking with Julie Herrera, President of IDEA Auto Group where we discuss her journey from broke to millionaire Toyota Dealer, How she's able to sell 1,200 cars on a slow month, what it's like to be a trailblazer as a female dealer principal, and much more. This episode of the Car Dealership G…
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#75 Best service center in America, Profit pendulum swings again, Can dealers make more money without consumers paying for it? | Jim Roche, CEO of WarrCloud
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jim Roche, CEO of Warrcloud where we discuss: The best service center in America, the dealership profit pendulum swings again, whether dealers can make more money without consumers paying for it and much more! This episode is brought to you by: CDK Global - Empowering dea…
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#74 Can Hyundai challenge Toyota, Leaving $8M on the table, Selling cars on Amazon | Andrew DiFeo, Managing Partner of Hyundai of St. Augustine
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Welcome to the Car Dealership Guy Podcast. In this episode I'm speaking with Andrew DiFeo, Managing Partner at Hyundai of St. Augustine where we discuss: Can Hyundai challenge Toyota? Why he left $8M on the table during Covid, Building a Florida dealership for $17M, How he's selling cars on Amazon and much more. This episode of the Car Dealership G…
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#73 The man who guides 3,800+ finance departments, What keeps him up at night, AI in the car biz, Future of the Finance Manager | Scott Gunnell, President of JM&A group
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Scott Gunnell, President of JM&A Group where we discuss: AI regulation coming for the car business, The future of the Finance Manager, negative equity entering back into the market, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Widewa…
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AutoNation eyes Inchcape, SMMT urges EV incentives, and has anyone seen Tom Hartley's pants? - with Sohib Ghafouri, episode 152
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US dealer AutoNation eyeing move to pounce on Inchcape’s UK dealerships SMMT chief urges swift action and ambitious policies to increase EV adoption Saxton 4×4’s pre-tax profit slides by almost 50% despite turnover rising Used car market entering second quarter with momentum as new records set, says Auto Trader Motorpoint expecting to see full-year…
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#72 Biggest sleeper brand in automotive, Selling dealerships for $100M+, Most improving automakers, F-150 Lightning a flop? | Alan Haig, President of Haig Partners
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Alan Haig, President and Founder of Haig Partners where we discuss: Biggest "Sleeper" brand in automotive Selling dealerships for $100M+, most improving automakers, was the F-150 Lightning a flop? and much more. This episode of the Car Dealership Guy Podcast is brought to…
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Hyundai to cut partners, Chery to sell 10k cars this year in UK, and Volvo waves bye bye to diesel – with Liam Quegan, episode 151
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Volvo officially drops diesel with XC90 as manufacturer’s final derv car Hyundai to cut number of UK dealers it works with as it looks to ‘future-proof’ network Video: Omoda and Jaecoo brands aiming for 100 dealers and 10,000 sales in UK by end of 2024 Lookers opens its first multi-franchise car dealership hub after £6m investment Trading Standards…
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#70 How AI will fix the broken credit system, Is 40% of US overpaying for car loans, Blowing an engine at 24H Le Mans | Alex Rouse, VP, GM Auto at Upstart
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Alex Rouse, VP, GM Auto at Upstart where we discuss: If AI can fix the broken credit system, Is 40% of US overpaying for their car loans, Racing in the grueling 24 hours of Le Mans, The CEO secrets learned from Jeff Bezos. This episode of the Car Dealership Guy Podcast is…
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#69 Disruption of digital advertising, His $1B dealership marketing playbook, Unlocking the secrets of a car shoppers mind | Ron Andrews, VP of Business Development at Cars Commerce
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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Ron Andrews, VP of Business Development at Cars Commerce where we discuss: Digital advertising is being disrupted and what it means for digital marketers, Unlocking the secrets of a car shopper's mind, His $1B digital marketing playbook for car dealerships. This episode o…
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Changes at Big Motoring World, Watchdog highlights Toyota thefts, and IGA welcomes apprentice scheme - with Alex Bradley, episode 150
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Six new directors appointed at used car supermarket Big Motoring World Close Brothers conserves £400m as FCA’s car finance commission probe rumbles on BBC Watchdog highlights Toyota and Lexus keyless car theft problems Bentley performs U-turn on pledge to stop ICE manufacturing by 2030 Nissan and Honda join forces on developing electric vehicles an…
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#68 CDG Market Update: Will used car prices rise again, Best and worst selling cars, Hybrids domination, A.I. chatbots selling cars | Jessica Caldwell, Head of Insights at Edmunds, and Kevin Frye, eCommerce ...
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I am so excited to announce that today is the first-ever episode of my new monthly show: The Car Dealership Guy Market Update—Brought to you by Edmunds. A panel-style, monthly discussion with automotive industry experts and dealers about where our car market is today—and where it may be headed. Think of this as a forum for auto insiders to share ev…
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#67 Former NADA Chairman shaping the car business, When will Chinese cars come to US, Will FTC ruling cost consumers and industry $35B? | Geoff Pohanka, Chairman of Pohanka Automotive Group
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In this episode, I'm speaking with Geoff Pohanka, Dealer and Former NADA Chairman where we discuss his involvement in the fight against FTC overreach, the $35B potential cost of the CARS rule, buying a Tesla to experience Direct-to-consumer firsthand, when will Chinese cars come to America and much more. This episode is brought to you by: Auto Haul…
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Vauxhall boss calls for EV VAT cut, Audi delays agency, and Cazoo to be 'big number two' – with Paul Hilton, episode 149
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Now Audi ‘delays’ introduction of fixed-price car sales for its EVs as another agency model cracks Vauxhall boss calls on government to ‘immediately’ cut VAT on new electric cars Scrap ‘unfair’ WLTP system for testing range of EVs, says What Car? Watch Chinese car maker Yangwang show off SUV’s crazy pirouette on the spot party trick Leak reveals Ca…
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#66 Becoming the world's most famous car salesman, Getting 60M+ monthly views on TikTok/IG, How much money he makes from content, His big announcement | RussFlipsWhips, Automotive Content Creator
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In this episode, I'm speaking with RussFlipsWhips, the world's most famous car salesman, where we discuss his rise in car sales Tiktok, gaining 700,000 followers and 60 million monthly views, what it's like to juggle a full-time job in car sales and content creation, can anyone make a career out of social media, his big announcement with the Car De…
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#65 How luxury dealerships make money, Selling a Lamborghini for Bitcoin, His net worth, Biggest wins and losses | CJ Wilson, Owner and GM of Porsche Fresno
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In this episode of the Car Dealership Guy podcast, I'm speaking with CJ Wilson, Owner and General Manager of Porsche Fresno where we discuss his career as an MLB All-Star pitcher, Racing Miatas with Jimmy John (yes, that Jimmy John), How he acquired his first dealership from the fallout of a divorce, Selling cars for Bitcoin in 2023, and his highs …
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Cazoo to stop selling cars, car makers want EV govt help , and all the news (and helicopters) from Car Dealer Live - with Catherine Faiers, episode 148
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Cazoo halts used car sales and plans to take on Auto Trader as advertising marketplace Senior carmaker execs hit out at government’s EV approach amid ‘frustrating’ Budget Big Motoring World’s Peter Waddell reveals rapid move to hoover up Cazoo stock after online used car dealer scrapped sales Peter Vardy opens conference on how Chinese EVs and tumb…
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#64 Selling $200M/yr of used cars, Losing money on every car but still profiting, Can he succeed where other dealerships have failed? | Eli Hanna, Dealer Principal of Hanna Cars
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In this episode of the Car Dealership Guy Podcast, I'm speaking with Eli Hanna, Dealer Principal of Hanna Cars where we discuss: Selling his first car behind a service shop, expanding his independent car dealership business into the Florida used car market, whether he can succeed in the same location where another dealership failed and much more. T…
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#63 Crushing 70M+ vehicle recalls, From infantry officer to chief executive officer, Technology fatigue in the car business | Ryan Maher, CEO of BizzyCar
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In this episode of the Car Dealership Guy Podcast, I'm speaking with Ryan Maher, CEO of BizzyCar where we discuss: the looming public safety threat of 70 million vehicles affected by automotive recalls, how the tough months in the dealership business during covid inspired the creation of his company, his journey from infantry officer to chief execu…
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UCDP Ep #59 - Interview with Mike Trudeau, EVP of Business Development at Montway Auto Transport
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In this episode of the Used Car Dealer Podcast, Zach talks with Mike Trudeau, EVP of Business Development at Montway Auto Transport. They'll cover the impact of digital retail on auto transport, the benefits of Montway's M.A.P system for dealerships, how Montway is shaping the future of automotive logistics, and much more! Some of the questions ask…
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JLR sticks with franchised sales model, Tom Hartley Jr's £250k profit per car, and Renault launches £25k baguette transportation device – with Jack Allman, episode 147
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Jaguar Land Rover cans fixed-price car sales plan and sticks with traditional franchised model Current climate makes it ‘almost impossible’ to get private buyers into electric cars – Fiat boss Chancellor is urged to bring in ‘fair taxes for a fair transition’ to boost EV uptake Sir Jim Ratcliffe accuses governments of forcing EVs on consumers Luca …
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#62 Leadership masterclass from world's #1 Honda Dealer, Pushing $1 Billion in sales, the birth of the 24-hr service center | Brian Benstock, Partner & General Manager/VP of Paragon Honda
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In this episode, I'm speaking with Brian Benstock, Partner and General Manager of Paragon Honda & Acura where we discuss: his rise in the New York automotive industry and becoming the #1 Honda dealership in the world, the wild success of his 24-hour service center, how leasing could be the salvation to the affordability problem, his strategy to men…
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#61 Accounting mistakes costing dealers thousands, $800k stolen by a dealership controller, EV mandates clashing with consumer demand | Frank O'Brien, Partner at Withum
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In this episode of the Car Dealership Guy Podcast, I'm speaking with Frank O'Brien, a partner at Withum. We discuss financial fraud in the dealership business, how dealerships can attract and retain technician talent, untapped warranty reimbursements from auto manufacturers, the clashing reality of EV mandates and consumer demand + much more. This …
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ULEZ scrap cars to head to Ukraine, Lloyds sets £450m aside for finance claims, and James gets on a bus – with Ian Cooper, episode 146
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Lloyds Banking Group puts aside £450m to deal with FCA investigation into motor finance Cars that aren’t Ulez-compliant set to be sent to Ukraine under scrappage scheme Genesis keen to boost brand and launches search for more dealers to add to fledgling network Fiat calls on government to reinstate plug-in car grant to boost EV demand These are the…
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#60 Building the future of automotive retailing AI, Pivoting from fashion to cars, Acquiring a tech company in Eastern Europe | Devin Daly, CEO of Impel
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In this episode, I'm speaking with Devin Daly, CEO of Impel This episode is brought to you by: Private Auto - The safest way to buy vehicles privately. Use code ‘CDG’ to list your car for free. Learn more @ https://privateauto.com/ Valvoline - Go beyond the traditional supplier-dealer partnership today by visiting https://partner.valvolineglobal.co…
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UCDP Ep #58 - Interview with Kanchana Sundaram, Sr Director of Product & Innovation at Experian Automotive
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In this episode of the Used Car Dealer Podcast, Zach interviews Kanchana Sundaram, Senior Director of Product and Innovation at Experian. They discuss how Experian's tech, especially Fraud Protect, is revolutionizing the fight against fraud in the auto industry, the future of auto industry fraud prevention, and Experian's role in safeguarding deale…
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#59 Becoming a #1 Volvo Dealership, $300M in revenue from "throwaway" brands, The "Great EV Recession" | Matthew Haiken, President of Prestige Collection Auto Group
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In this episode, I'm speaking with Matthew Haiken, President of Prestige Collection Auto Group This episode is brought to you by: Stream Companies - Full-service, fully integrated, tech-enabled ad agency doing the ordinary extraordinarily well. Learn more @ https://www.streamcompanies.com/ CDK Global - Empowering dealers with the tools and technolo…
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Carwow buys Auto Express, lenders face commission woes, and Colin Appleyard snapped up – with Julian Humphreys, episode 145
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Carwow buys car magazines Auto Express and Evo for undisclosed sum Close Brothers shares tumble as it scraps dividend amid fears over motor finance claims D.M. Keith snaps up Suzuki heavyweight dealer group Colin Appleyard JLR’s lead times become ‘far more acceptable’ as supply woes ease, says boss Selling Supercars: Meet the team behind supercar d…
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#58 Leadership lessons from working for Elon, Raising millions to reimagine the dealership, why he has no exit plan | Jay Vijayan, CEO of Tekion
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In this episode, I'm speaking with Jay Vijayan, CEO of Tekion This episode is brought to you by: Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Valvoline - Go beyond the traditional supplier-dealer partnership today by visiting h…
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#57 Evolving the dealership service department, Adapting to a possible EV future, Getting acquired by a $7T company | Chad Brooks, Head of Dealer Development at Valvoline Global
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In this episode, I'm speaking with Chad Brooks, Head of Dealer Development at Valvoline Global This episode is brought to you by: CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform Valvoline Global - Go beyond the traditional supp…
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GAP sales suspended, Martin Lewis car finance claim form goes mad, and ASA says EVs aren't 'zero emission' - with Jason Cranswick, episode 144
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Martin Lewis’s car finance complaint tool receives 262,500 inquiries in opening days Financial incentives are needed NOW to boost new and used electric car demand Trading Standards clamp down on used car dealers’ ‘unfair’ admin fees Google to take wraps off its Vehicle Ads solution for motor trade at Car Dealer Live Gap insurers agree to suspend sa…
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#56 Building a $2B car auction app, "Gambling for car dealers", Artificial intelligence vs. actual intelligence | Joe Neiman, Co-Founder of ACV Auctions
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In this episode, I'm speaking with Joe Neiman, Co-Founder of ACV Auctions This episode is brought to you by: Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. CDK Global - Empowering dealers with the tools and technology to build de…
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Inchcape eyes site sale options, EV pre-reg 'probability', Group 1 set to axe 10% of UK jobs – with Rebecca Chaplin, episode 143
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Battleground: How will car makers hit tough 2024 EV targets? And do car buyers REALLY want electric cars? Honda boss on hitting electric car targets, used cars and what 2024 has in store for car dealers Shock as SUV Prestige is forced to close due to ‘difficult trading conditions’ for used car dealer Inchcape confirms it could offload all its UK de…
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#55 Double-digit increases in dealership auto theft, Adapting to the future of cars, Losing $10,000 a year in keys | Steve Baucom, President of KEYper Systems
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In this episode, I'm speaking with Steve Baucom, President of KEYper Systems This episode is brought to you by: Private Auto - The safest way to buy and sell vehicles privately. Use code ‘CDG’ to list your car for free. Learn more @ https://privateauto.com/ Valvoline - Go beyond the traditional supplier-dealer partnership today by visiting https://…
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#54 Leadership secrets of the world's #1 Toyota Dealer, Selling 25,000 cars a year, Lease returns crashing in 2024? | Doug Eroh, President and GM of Longo Toyota
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In this episode, I'm speaking with Doug Eroh, President and GM of Longo Toyota This episode is brought to you by: Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Fullpath - Discover Automotive's Leading Customer Data and Experienc…
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FCA 'effectively bans' GAP insurance, Lookers owners need to refinance, and the Geneva Motor Show returns with little fanfare – with Tom Jaconelli, episode 142
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FCA ‘effectively banning’ car dealers from selling Gap Insurance from February Geneva Motor Show could appear in more countries, despite Qatar event controversy Which car manufacturers will and won’t be attending the Geneva Motor Show? Arnold Clark owner pays £78.3m tax bill as the largest car dealer tax payers are revealed Stellantis expands used …
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#53 Solving the aging used car bubble, Saving dealers $48M with accurate appraisals, From porter to General Manager in 6 years | Brian Kramer, EVP of Cars Commerce
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In this episode, I'm speaking with Brian Kramer, EVP of Cars Commerce This episode is brought to you by: Valvoline - Valvoline can help drive your service department by streamlining operations and increasing revenue with hands-on technician and sales advisor training, state-of-the-art service lane technology, and a robust preventive maintenance che…
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#52 Building a $6B car sales software empire, Electric vehicle revolution's slow start, China's strategy entering US car market | Brian MacDonald, CEO of CDK Global
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In this episode, I'm speaking with Brian MacDonald, CEO of CDK Global This episode is brought to you by: Valvoline - Valvoline can help drive your service department by streamlining operations and increasing revenue with hands-on technician and sales advisor training, state-of-the-art service lane technology, and a robust preventive maintenance che…
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UCDP Ep #57 - Interview with Luke Lunkenheimer - From Prison to Successful Owner of Multi Rooftop Dealership Group
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In this episode of the Used Car Dealer Podcast, Zach interviews Luke Lunkenheimer, an inspiring trainer in the automotive industry and owner of a multi-rooftop used car dealership group. Luke's journey from a past of addiction and prison to the cover of Used Car Dealer Magazine as a successful car dealer is nothing short of remarkable. Zach delves …
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Trading Standards warning over dealers on Facebook, Houthis cause supply chain issues, Lookers staff facing further woes – with Steve Corwood, episode 141
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Trading Standards warns of dangers of buying from used car dealers posing as private sellers on Facebook Tesla and Volvo to halt European production after Red Sea shipping attacks by Houthi rebels Now Lookers ‘asks staff to work weekends and longer hours due to staff shortages’ Electric car price war expected this year as Chinese brands eye large s…
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UCDP Ep #56 - Navigating the 2024 Used Car Market w/ Cox Automotive's Senior Director of Economic & Industry Insights
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In this episode of the Used Car Dealer Podcast, Zach interviews Jeremy Robb, Senior Director of Economic and Industry Insights at Cox Automotive. They delve into the dynamic shifts in the automotive market, focusing on the trends and challenges of 2023, the evolving landscape of used vehicle values, the critical role of data in decision-making with…
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#51 Secret weapon to dealership efficiency, Providing payment transparency to car shoppers, Solving dealership chokepoints, Lessons from building and selling a video game | David Domm, Co-Founder and CEO ...
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In this episode, I'm speaking with David Domm, CEO at Carmatic. This episode is brought to you by: Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at carscommerce.inc Interested in advertising with CarDealershipGuy? Drop us a line here Interested in being considered as a guest on the podcast? Add your n…
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#50 Rise of Lease Here Pay Here dealerships, Innovating payment affordability, Subprime consumer health check | Tim Lawrence, CEO of LHPH Capital
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In this episode, I'm speaking with Tim Lawrence, CEO of LHPH Capital This episode is brought to you by: CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform AutoFi - AutoFi's powerful platform helps dealers sell smarter, not harder—…
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Lookers ramps 'at serious risk of collapse', Cinch loses money, and 22% EV mandate comes into force - with Neil Smith, episode 140
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Used car dealer Cinch lost £181m in 2023 results reveal ZEV mandate comes into force prompting calls for EV incentives and better infrastructure Lookers staff at threat of redundancy claim car dealer group is ‘cutting corners’ Whistleblowers claim Jaguar Land Rover dealership ramps at ‘serious risk of collapse’ Successful Toyota dealership to pass …
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#49 How A.I. is changing car buying forever, Who's job is up for grabs, Predicting car shopper behavior, Buying a car in 2024 vs 2030 | Aharon Horwitz, CEO of Fullpath
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44:29
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In this episode, I'm speaking with Aharon Horwitz, CEO of Fullpath. This episode is brought to you by: Autofi - AutoFi's powerful platform helps dealers sell smarter, not harder—online and in the showroom. Learn more at autofi.com/cdg Interested in advertising with CarDealershipGuy? Drop us a line here Interested in being considered as a guest on t…
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#48 Buy Here Pay Here secrets revealed, Managing 40% loan default rates, Financing customers that banks avoid, Crazy customer horror stories | Tiger Okeley, President at Oak Motors
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In this episode, I'm speaking with Tiger Okeley, President at Oak Motors. This episode is brought to you by: AutoFi's powerful platform helps dealers sell smarter, not harder—online and in the showroom. Learn more at autofi.com/cdg CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ htt…
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UCDP Ep #55 - Interview with Matt Watson, Serial Entrepreneur with $150M+ Acquisition
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In this episode of the Used Car Dealer Podcast, Zach sits down with Matt Watson, a very successful serial entrepreneur in the software space and co-founder of Vin Solutions CRM (Acq. Autotrader/Cox Automotive). They discuss the evolution of automotive retail, the impact of EV technology and direct sales model, and the unique approach to identifying…
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#47 Managing $500M+ in dealership ad dollars, Uncovering marketing budgets, Do gimmicky dealership mailers work? | David Regn, Co-Founder & CEO of Stream Companies
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In this episode, I'm speaking with David Regn, Co-Founder & CEO of Stream Companies. This episode is brought to you by: CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform Stream Companies - Full-service, fully integrated, tech-ena…
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#46 Selling $5.5B+ worth of car dealerships, State of the auto market, Most and least desirable brands, What’s next for dealership profits? | Alan Haig, President & Founder, Haig Partners (Part 2)
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In this episode, I'm speaking with Alan Haig, President & Founder of Haig Partners This episode is brought to you by: Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at carscommerce.inc Haig Partners - Helping dealers maximize the value of their businesses. Learn more at Haigpartners.com Interested in a…
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#45 Building a $200M+ car parts empire, Solving the auto repair crisis, Most profitable parts, Using A.I. and 3D printing | David Meniane, CEO Carparts.com
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In this episode, I'm speaking with David Meniane, CEO of Carparts.com This episode is brought to you by: Car Dealership Guy Newsletter - Become an automotive insider in just 5 minutes. Get the weekly email that delivers transparent insights into the car market. Be the first to know where the market is moving, for free. Join here: https://newsletter…
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