A narrator explains the skills that are required to communicate affectively with a patient who is too agreeable. The introduction is followed by a dialogue between a nurse and a patient who is too agreeable.Bởi Pamela Schuster and Linda Nykolyn
A narrator explains the skills that are required to communicate affectively with a patient who is complaining. The introduction is followed by a dialogue between a nurse and a patient who is whining.Bởi Pamela Schuster and Linda Nykolyn
A narrator explains the skills that are required to communicate affectively with a sarcastic person. The introduction is followed by a dialogue between a nurse and a sarcastic patient.Bởi Pamela Schuster and Linda Nykolyn
A narrator explains the skills that are required to communicate affectively with a hostile person. The introduction is followed by a dialogue between a nurse and a patient's hostile husband.Bởi Pamela Schuster and Linda Nykolyn