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The Healthcare QualityCast is an audio podcast spotlighting today's most exciting and inspiring professionals within the healthcare industry. In our podcast we dive into the career journeys of leaders that work daily to improve quality, safety, and service outcomes for patients, their family members, and their communities at large. Our mission is to provide motivation and direction to our listeners, encouraging you all to continue your efforts in improving the overall quality of healthcare.
 
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Chika Odioemene MSN, NP, RN, MS-HQS, CPPS, CPHQ, LSSMBB, FISQua is the CEO and Founder of Utopian Healthcare. Connect with Chika on LinkedIn Learn more about Utopian Healthcare --- Send in a voice message: https://anchor.fm/healthcarequalitycast/message
 
Welcome to the third and final installment of The Healthcare QualityCast, featuring Jarvis Gray. we truly hope that you've enjoyed each of these conversations reflecting on the journey with the podcast, as well as the journey that Jarvis has been on for the past few years. As Jarvis goes through a transition in launching his new show, we invite you…
 
Quality people, after building this up for the last few weeks we are finally tapping into the last of our new interviews for this segment of the podcast. I'm honored to have had our amazing guests, Dr. Nigel Brown and Evita Payton, Reach out to me at a point where I didn't know what to do with the podcast and how to close it out as I shift and begi…
 
Evita is a certified Lean Six Sigma Black Belt and holds dual master’s degrees in Healthcare Administration and Health Informatics from the University of Alabama-Birmingham. Here in Episode #48 Evita opens our show with a classic quote to help us avoid the mistakes of rework; She then walks us through her career story in going from the marines to D…
 
Hello quality people, healthcare leaders and everyone in between!!! Welcome! You’re listening to episode #17 of the healthcare qualitycast and I am your host Jarvis Gray with the quality coaching company….And I’m proud to introduce you all to today’s guest, Mr. Nigel Brown. Nigel is the Executive Director of Performance Excellence and Process Impro…
 
Here in episode #26, Don shares how he keeps a consistent focus on quality improvement with his teams, he shares how he got his lucky start from playing music and selling pianos, to transitioning into the healthcare industry; he highlights his success in growing physician practices, while simultaneously achieving high-quality outcomes; Don reflects…
 
Bonnie (Baruch) Barnes, FAAN Co-founder, CEO at The DAISY Foundation Bonnie Barnes was retired from a long career in advertising and marketing and was growing wine grapes in Sonoma Valley when her step-son Patrick died. You’ll soon hear her story of how she and her husband Mark turned their attention to the profession of nursing and created The DAI…
 
Eddie Pérez-Ruberté is an Operational Excellence consultant, facilitator, author, speaker and blogger. He is currently Senior Lean Project Manager at BayCare Health System. With a background in industrial engineering, Eddie now helps organisations in implementing Lean programs. In this episode he talks about how he moved from engineering to healthc…
 
Jennifer is the Manager of the Performance Improvement Department at the Medical University of South Carolina and is a retired Air Force E9 Chief Master Sergeant with 32 years of clinical, administrative and performance improvement experience in hospital, ambulatory care and dental facilities in a variety of settings worldwide. At MUSC Jennifer and…
 
Quint Studer is a community volunteer, a visionary, an entrepreneur, a mentor to many, and extremely dedicated to his community. For more than 30 years, he has given his life to designing the building blocks in organizations that will guide them to achieving and sustaining a culture of high performance. Quint Studer is the founder of Studer Group®,…
 
Introducing today's guest, Brittany Fennel who currently serves as the Director of Quality Metrics for MedCura Health with a role focused on establishing processes and infrastructure to continued improvement in healthcare. In this episode, Brittany describes her journey into healthcare, highlighting the intentional steps and methods she employed, l…
 
Introducing today's guest, Rosalind Jones, CEO/Owner of Jacksonville's Best Caregivers, a non-medical home healthcare business under the Roz Jones Enterprises. The business offers the services of a sitter, homemaker companion, home health aide, and certified nursing assistant. Roz's initial career path was in Television as an Executive producer, ho…
 
Meet our guest today, Tanya Stinson, Founder of Leaning Towards Change, LLC. Tanya had a Master Blackbelt in Lean Six Sigma while working in power plants and coal mines before her seamless transition into healthcare getting a Meditech certification by herself. In this episode, I sit with Tanya as she highlights the importance of improving processes…
 
Introducing our guest today, Shalisha Grace Maddela, a Performance Improvement Consultant at Stanford Health Care. Wanting to have an impact in healthcare, Shalisha got a Bachelor's Degree in Psychology at UC, Davis, and later on, a Master's Degree. In this episode, Shalisha shares her strong drive for quality and performance improvement work as a …
 
Introducing today's guest, Carm Huntress, Chief Innovation Officer and founder of RxRevu. With a Degree in Electrical Engineering, Carm started out working in early-stage technology companies focusing on product and technology. In this episode, Carm expounds on the deficiency in information regarding the cost of medical treatment both on the side o…
 
Meet our guest in this episode, Dr. Sanjay Prasad, a Surgeon and the CEO SurgiQuality/SurgiConnect. His goal is to help patients connect with the best surgeons for their condition, within their network. Realizing that surgical quality varies from place to place without any tools for patients to navigate, inspired the creation of his company. In thi…
 
Meet our guest on this episode, Dov Hirsch, General Manager of the Immersive Health Group, a subsidiary of the Glimpse Group, which works with Augmented and Virtual Reality technology building software for a variety of industries including healthcare. In this episode, Dov describes the role of AR/VR as well as the entertainment industry generally, …
 
Meet today's guest, Sharon Sloane, President CEO of Will Interactive, a software service delivering knowledge worldwide through technology. With a background in Education training and mental health, the goal of Sharon's company was to answer the question "what does it take to positively influence behavior?" In this episode, I talk with Sharon as sh…
 
Meet today's guest, Nathalie Occean, Chief Operating Officer for MedHaul, a healthcare tech startup based in Memphis, Tennessee, which essentially connects healthcare organizations to specialized transportation providers to aid patients with major mobility difficulties. With experience in academic medical centers and Healthcare Administration, Nath…
 
Meet our guest, Dr. Shawn Griffin, President and CEO at URAC, Washington DC. URAC is an accrediting organization that verifies the quality of healthcare organizations throughout the industry. Dr. Shawn is also a Family Physician with a background in the role of Chief Medical Information Officer and experience creating quality improvement projects. …
 
Introducing Dr. Pringl Miller, a General Surgeon, also with a Fellowship in Hospice and Palliative Medicine, as well as Clinical Medical Ethics. Dr. Pringl is the Founder and Executive Director of Physician Just Equity, an organization created to help empower doctors through complex work conflicts. In this episode Dr. Pringl discusses the problem o…
 
Meet today's guest, Jessica Neyer, VP of Strategy for Mend, a telehealth company. Jessica has a background also in Pharma Sales and Health tech. The focus of her work is the patient journey, how it interacts with the practice of the physician and the organization as a whole. In this episode, Jessica highlights the role of teamwork and diversity of …
 
Introducing today's guest, Dr. Lisa Herbert, a Family Physician, and an Executive leadership coach for transitioning healthcare professionals who want to move from clinical medicine into healthcare leadership. Dr. Lisa also has a background in academic medicine, and experience supporting organizations to internally develop leadership programs. In t…
 
Meet today’s guest, Alan Dial, the President of StaffDx LLC, and a labor productivity subject matter expert. Starting with a career in the military in a nuclear power program and nuclear engineering, Alan later gained experience with Quality Assurance, from where he moved into the Healthcare sector. In this episode, Alan describes how healthcare ha…
 
Meet our guest, Dr. Brent Jackson, the Vice President/Chief Medical Officer at Mercy General Hospital, a Dignity Health Facility in Sacramento, California. Dr. Brent had been a Practicing General Surgeon for 15 years before moving to administrative roles. In this episode, I sit with Dr. Jackson and discuss the healthcare industry in regards to burn…
 
Meet today's guest, Akinwande Oshodi, the current President and Founder of the Avery Group, a management consulting firm based out of the Atlanta natural area, with a mission to break barriers and enable success. They work with the CDC in the Program Management Office (PMO) support work including strategic planning and the Department of Veterans Af…
 
Introducing our guest in this episode, Laura Marquez, who is currently the Assistant Vice President of IT Applications at UConn Health, overseeing electronic health records, business applications, and business intelligence. With a Master's Degree in Healthcare Administration, Laura had taken interest in a Clinical Informatics course which started t…
 
Meet today's guest, Merritt Mckenzie, a health care executive who is passionate about growing and scaling organizations through personnel development to impact patients, families, and the community. With over 26 years of experience, starting as an occupational therapist, then a certified hand therapist, Merit later moved into leadership roles inclu…
 
Dr. Brian Wiggs is an accomplished organizational excellence practitioner with 16 years of experience in healthcare. Brian has a proven record of fostering and accelerating a culture of continuous improvement to create an operationally efficient, healing healthcare environment using lean principles. Brian is a collaborative leader focused on buildi…
 
Dr. Albano currently serves as the Vice-Chair of Quality and Medical Staff Affairs for the Department of Family Medicine at Prisma Health in Greenville, South Carolina. He is board certified by the American Board of Family Medicine (ABFM) with a Certificate of Additional Qualification (CAQ) in Sports Medicine. Dr. Albano is an alumnus of the New Yo…
 
Russell (Russ) Gong, co-founder of sustainability healthcare brand Cabinet. Russ is a former social entrepreneur and US National Guard, Infantry who also worked in community empowerment. The Cabinet Health brand was born as a result of his vision for a more transparent and sustainable healthcare. Building a sustainable direct-to-consumer pharma bra…
 
Sepi is a Healthcare Management Professional with 30+ years of successful leadership in a variety of roles, with 16 of those years in healthcare information technology. Her in-depth experience offers operational, project, and change management leadership within a healthcare environment spanning the entire Revenue Cycle workflow in both an inpatient…
 
Dr. Donna Prosser has been in the healthcare industry for more than 30 years and is currently the Chief Clinical Officer at the Patient Safety Movement Foundation. She spent the first fifteen years of her career at the bedside and transitioned into administration in 2002 after a personal experience that helped her to understand just how fragmented …
 
John Toussaint, MD, is the CEO emeritus of ThedaCare, a five-hospital system in Wisconsin, and the CEO of the ThedaCare Center for Healthcare Value. He was founding Chair of the Wisconsin Collaborative for Healthcare Quality and of the Wisconsin Health Information Organization, as well as the non-executive leader of the Partnership for Healthcare P…
 
Dr. Sabrina A. Kuhn currently provides consultative services in Quality Improvement to health plans and health systems around the country while residing in Dallas, TX. She has worked in Quality for the last 15+ years in a managed care environment, the provider community, and the city government. She has spent 7 years in Public Health and the last 2…
 
Moataz Mohammad Maamoun Hamed is a 27-year-old Egyptian, known for my honesty, friendliness, and perseverance. In college, Moataz majored in economics, but for many reasons that he shares in our interview, decided to make a huge career shift into Healthcare Quality. Some people questioned his decision saying he didn’t have a healthcare background, …
 
Vangie Dennis is the Assistant Vice President: Periop Services at AnMed Health. Prior to this role, Vangie served as the Executive Director of WellStar Atlanta Medical Center and Atlanta Medical Center South located in the metropolitan area of Atlanta. Vangie has been a nurse for 44 years. Professional organizations include the Association of Opera…
 
Paddy is an award-winning business leader and trusted C-suite Advisor with a proven history of success in guiding digital transformation and growth strategies across the healthcare and technology sectors. He has worked in a variety of leadership roles at globally recognized firms such as Accenture, GE, and Wipro where he built large global technolo…
 
Skip Steward earned an MBA and is experienced in diverse industries including automotive, machining, food, process, service, and healthcare. He is a Shingo examiner, a Certified Quality Engineer (CQE), a Quality Management System Auditor, a certified Six Sigma Black Belt, and a certified Lean Champion. Skip is a certified trainer in TWI Job Instruc…
 
Dr. Denise Josephs is the Vice President of Nursing at Seattle Cancer Care Alliance in Seattle, Washington. Denise has been a nurse for nearly 25 years and has obtained her Masters in Nursing Administration and Informatics from Excelsior College and her Doctorate in Nursing at Georgia State University. Dr. Josephs is on the board of Black Women Lea…
 
Dr. Mark Schnitzer is an experienced Surgeon, Educator, Physician Advisor, Medical Director, and Consultant. An interest in processes and mathematics led him to pursue an unlikely course of pre-medical study, electrical engineering. It was during his Ph.D. studies that he applied to medical school and completed his MSEE and MD concurrently. He comp…
 
With over 20 years of tenure as an executive in the medical industry, Shane Foss became frustrated with how under-served Americans were with the current healthcare options. He set out to make a change and in 2018 achieved this goal through launching Hooray Health, an unconventional health insurance company dedicated to providing affordable basic an…
 
Andrew has delivered results in the private, public, and non-profit sectors for more than 15 years. His passion is helping people be their best at work. As President of Hospital Programs at 1Unit, Andrew is a trusted advisor for hospital leaders who want to protect against fragmented care and unnecessary variation. In this role, he handles account …
 
Jay is the shortcut to results with Lean Six Sigma. Jay is the only resultant that teaches people how to solve operational problems involving delay, defects, and deviation in one day using Excel and the Magnificent Seven Tools of Lean Six Sigma. Jay was trained in the Deming Award Winning Florida Power and Light improvement process in 1990. He has …
 
Brenda Lopez retired from the Texas Army National Guard in March of 2021 as a Master Sergeant, Senior Manager. Throughout her career in the military, she implemented the use of the Malcolm Baldrige for Performance Excellence Framework and was the lead writer for quality and performance assessments, resulting in becoming top five performing organiza…
 
Patricia Macolino is a clinical nurse with over 22 years of experience. She transitioned into a formal quality improvement roll back in 2014 and hasn't looked back. Patricia earned her Black Belt certification from the American Society for Quality (ASQ) in 2015. Patricia is an active member of ASQ in both the South Jersey and Philadelphia chapters.…
 
Cachet Colvard is a department administrator in clinical operations at Cleveland Clinic Abu Dhabi. Previously, Ms. Cachet served in the Emergency Medicine Institute as an associate administrator. In 2018, she completed an administrative fellowship at Cleveland Clinic after graduating from the University of Michigan with a master’s degree in health …
 
Jason Lesandrini joined Wellstar Health System in 2015 to lead the Ethics Program and was appointed WellStar’s assistant vice president of ethics, advance care planning, and spiritual health in February 2018. In his current role, Jason provides leadership and resources to promote ethical behavior and decision-making aligned with the mission, vision…
 
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