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Join author and e-commerce entrepreneur, Alexander Graf, and his special guests every week as he breaks down different digital commerce topics from what they mean, why they are important, and where to prioritize them in your own digital commerce journey. Our guests typically, international business leaders, experts in the industry at large, and many more thought leaders within the digital transactional space that will be sure to entertain and inspire how your business approaches the growing ...
 
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show series
 
We joined Seamless Saudi Arabia in Riyadh this year to speak to some of the brightest minds in the Middle East about all things relating to payments, fintech, retail, and ecommerce. First up is the co-founder of GoldenScent, a premium fragrance and beauty shop who spearheaded ecommerce in the region. Listen as we chat with Ronny Froehlich about how…
 
The last mile delivery challenge is one that many companies are facing. In Sweden, the startup Airmee is tackling this challenge head on. We spoke with founder and CEO Julian Lee about how the company got started and why transparency and speed have been so important when differentiating from the competition. Listen to learn about the importance of …
 
A frequent speaker in the retail conference circuit, Kate Ancketill joined us to discuss all the latest in the retail world and what’s to come in the future. What are some brands that are doing innovation and experimentation really well? How can companies begin to explore the metaverse? Listen in to hear the answers to these questions and learn abo…
 
To learn more about the state of the B2B market in Australia, we spoke to Brett Sinclair, Founder of the B2B eCommerce Association. We discussed the various complexities and challenges of ecommerce in B2B and D2C and looked at what has changed in the market over the last years. Listen in to hear us discuss the importance of change management, hirin…
 
Whether or not you’ve heard of Gastrohero, it’s very possible they’re selling your favorite restaurant their kitchenware. As a trusted brand for heavy kitchen equipment, especially in a professional setting, they’ve changed quite a bit in recent years when it comes to the shift from offline to online. We spoke with Mark Baukmann about the competiti…
 
Luxury fashion brands have historically relied on relationships and in store experiences with their VIP customers to sustain and grow business. Now with the impact of COVID and the changing expectations of the next generation, luxury brands have had to adapt to evolve to stay ahead of the curve. We spoke with Nisreen Shocair from the YOOX NET A POR…
 
If you have a car, it’s very likely that you’ve used a Caramba product. We spoke with their CEO, Reiner Eckhard, about the 250 billion and growing automotive aftermarket industry and how they manage B2B and B2C revenue streams with sights set on D2C as well. Listen in to hear about how Tesla and other electric cars are forever changing the market, …
 
Vakko is one of the premier fashion houses in Turkey and we spoke to Kaan Dönmez, the Digital Channels EVP there, to get a better understanding of how ecommerce has changed over the years for this particular audience. Listen to this episode to learn more about how selling is changing as generations change, why what has worked in brick and mortar wo…
 
Did you know that one of the largest toy companies in the world only recently launched their D2C experience? How does a brand so rooted in the brick and mortar experience tackle such a shift? We spoke to Elise Pogliano at Mattel during Shoptalk to discuss their journey into a digital ecosystem. Listen in to learn about their expanding entertainment…
 
At Shoptalk, we spoke with Richard Hurren who is leading the Levi’s DTC strategy for one of the most iconic brands in the world. For a retail brand that has been around for over 150 years, how have they been able to benefit from selling on multiple channels while still investing in brick and mortar? Listen in to learn about this as well as how they…
 
At Shoptalk, we spoke with Anna Farberov from PepsiCo Labs, a team within PepsiCo that’s focused on solving big problems by leveraging startup technology. Did you know that PepsiCo has one of the largest fleets in the world? What about the fact that they work with farmers to implement the latest in waste reducing technology? Listen to hear about ho…
 
Selling direct to the consumer seems to be the future for many brands these days. But what is a transition to D2C like for a major corporation that traditionally has sold to wholesalers? At Shoptalk, we spoke with Balki Subramanian about Mars’ D2C strategy and the various operational hurdles to get there. Listen in to learn more about what makes a …
 
At Seamless Dubai, we spoke with Apoorva Kumar from the Jumia Group about the E-Commerce ecosystem in Africa. With Jumia being one of Africa’s leading internet ecosystems, we discussed the differences of each African country and how this contributes to the region's growth and E-Commerce development. Listen to learn more about the impact of the high…
 
At Seamless Dubai, we spoke with Sayed Habib, Director of Business Development at Danube Home about how they manage to provide customers with everything they could possibly need to make their dream home a reality. Listen to learn more about their omnichannel strategy, the importance of convenience versus experience, and why other players might fail…
 
In Stockholm, we sat down with Stephan Waldeis who is leading the D2C commerce business for Husqvarna, one of the world's leading gardening brands. Listen in as we follow their customers' D2C journey, learn how partners are becoming an increasingly important part of the ecosystem, and how a global company like theirs chooses different E-Commerce ap…
 
Unlike in Europe, the leading food delivery companies are not geared toward snack and impulse buying. In this podcast, Mustafa Bartin from Migros Turkey, explains that the grocery delivery in the country started back in 1997 and today, 75% of grocery orders are delivered in under one hour - a massive accomplishment compared to other markets. Listen…
 
It seems like every brand is using influencers. But what if you could instead, turn your customers into brand ambassadors and stay true to your company value of authenticity? That’s what Julie Mathers and team decided to do with the major Australian brand Flora & Fauna. Listen to learn more about how they used social media to get those first critic…
 
Food delivery is an industry that exploded during COVID and while we thought the market would be saturated by now, new companies continue to pop up left and right. We spoke with Christoph Liefländer at Just Eat Takeaway, one of the longest standing and one of the biggest when it comes to online food ordering. Listen in to hear about how they partne…
 
Nalla Karunanithy, an entrepreneur and ecommerce veteran, joined us to shed some light on the current E-Commerce market in the middle east compared to five years ago and compared to other regions.The E-Commerce ecosystem there is evolving rapidly and with new businesses entering the market every day, it’s important to know how to differentiate. Lis…
 
While in Dubai, we spoke with Ritz Steyter at Electrolux about the current state of the appliance market in the middle east and how the company as a whole is focused on sustainability for the future. We also dive into how to move to a direct-to-consumer model, challenges with sustainability, and the launching of appliances-as-a-service mode. Listen…
 
We spoke with Nick Johnson, co-author of Modern Monopolies and Managing Director at Applico, about marketplaces and the platform economy. In this episode we analyzed how big name brands such as Walmart, Best Buy, and Home Depot have fared while trying to compete with Amazon and the importance of making decisions that put you at the forefront of new…
 
While at Seamless Dubai, we got the latest insights on what's happening in the region while speaking with Mitch Bittermann from Dubai CommerCity. In this podcast we dive into free zones being used in the region and the various services and benefits they offer. Listen in to learn more about how free zones can be used for your ecommerce business as w…
 
If 60% of all ecommerce purchasing takes place on marketplaces like Amazon, how can a brand succeed with their own direct-to-consumer channel? We spoke with Simon Bertschinger about namuk, which produces high quality and long living outdoor clothing for kids, and their D2C strategy. Listen in to hear about how they’re transforming their business fr…
 
Sharaf Retail is already serving 9 million shoppers every year and has the goal of growing to 15 million shoppers in the coming years. We spoke to COO, Kartik Bhatt, about how they plan to make this happen. With a wide range of brands in the fashion, lifestyle, adventure, and consumer electronics space, we spoke about deciding when and where to ope…
 
Olsam, started by two brothers named Ollie and Sam, is a business focused on acquiring, operating, and growing private label businesses across marketplaces. Coming from Amazon itself, Sam has insider insights on why the marketplace is such a great growth engine for ecommerce brands. In this episode we talk about how to compete against Amazon, diffe…
 
How do you feed the planet with as little impact on the environment as possible? Julia Luscher from Tetra Pak joined us to discuss how the global company is focused on making food safe and available everywhere while reducing its impact on nature. Listen to learn more about their B2B marketing strategy, the importance of a circular economy, and why …
 
Niel Kuschinsky is focused on the future of refrigeration. And what does the future look like? In addition to moving to an outcome driven business model, we discussed the future of sensors in both a store and home setting as well as the challenge between sustainability and ease of use for the consumer. Listen to learn more about the hurdles and lea…
 
Sanjay Aggarwal saw an opportunity for a business when his mom, while trying to busy herself during retirement, started selling spices she mixed herself in the local community. What started as a hobby has grown into an internationally recognized brand with a strong focus on quality product and excellent customer service. Table of contents History o…
 
The promise of robots has been around for decades and while the home helper robot is an idea consumers are more familiar with, incorporating robots into more B2B and B2C situations is something that we have yet to see truly unfold. In this episode, we chatted with Julian Bröcheler at ABB Robotics about how robots can help to fill labor shortages, t…
 
Steve Dennis is the author of Remarkable Retail and is the president and founder of Sageberry Consulting. Having previously worked with brands such as Neiman Marcus. Steve's two decades of work in the commerce industry has made him an expert on the evolving industry and those who have succeeded in digital transformation as well as those who have lo…
 
Lior Suchard, the world famous mentalist, sat down with us to talk about the business of mentalism. Whether it’s the impact of COVID, customer loyalty, or the various channels he explores, Lior offers a behind the scenes look at his brand and the brains behind the business of what he does. Listen to learn more as well as witness some mental tricks …
 
In this interview, we spoke with Richard Corbridge, the Chief Information Officer at Boots, a staple UK health and beauty retailer, about their plans to build a digital e-commerce experience for the future. As a brand with strong roots in brick and mortar, read on to see how they are tackling the challenges of merging both experiences for their cus…
 
In this interview, we dive into one of today’s most interesting topics in the commerce space - food delivery. Currently taking Munich by storm, and with plans to expand throughout Germany, Knuspr is one of the most anticipated services in the country. We spoke to CEO Erich Comor about what makes them different. Eric talked about two main things whe…
 
Ocado Group is a UK-based grocery solutions and logistics business that licenses its technology to grocery retailers around the world. It started as grocery delivery business, which is still a strong pillar, but now powers a dozen ambitious grocery delivery projects worldwide. I discuss with Richard the future of grocery delivery, the challenges of…
 
One of the biggest growth bottlenecks in the e-commerce industry is availability of logistics services. On top of the availability topic comes the trackability topic, which is one of the challenges FarEye tries to solve with a very innovative platform approach. Where is my delivery might sound like a simple question, but is hard to solve with the o…
 
Lands’ End is a more than fascinating case, as this company was able to transform itself from a brick and mortar business towards a modern ecommerce company - something that I have never seen before. That leads to the question: How was that possible? Why is Lands’ End now looking again into brick and mortar options? Could others maybe learn from th…
 
Nobody would have expected another "fight" for the food delivery customers in Berlin after the super expansive "the winner takes it all '' competition only some years ago. But here they are - Wolt - a unicorn from Helsinki, operating in over 20 countries with a verticalized delivery approach. They are winning market share with a superior customer e…
 
Jon Reed has been building enterprise communities since 1995. These days, Jon is a roving blogger/analyst. He also advises vendors and startups on reaching today's informed enterprise buyer, now that the sales funnel is discredited. He is a diginomica co-founder, Enterprise Irregular, and purveyor of multi-media content. We try to identify successf…
 
Thomas Prommer is a global digital native technology leader with 20+ years of experience in planning, building and running best-in-class, highly scalable, omni-channel marketing and commercial platforms, in partnership with world-class product, user experience, data science and analytics teams. As a technology executive on the agency side, he has p…
 
On his website futurecommerce.fm Phillip writes: "We are a collective of eCommerce operators who have helped to build digital commerce channels for some of the world's most recognizable brands." After reading and listening to some of his content it became clear that he is a "must have" guest for commerce talks. His experience with Magento, his view…
 
Claret is part of the new e-com super business merama.io in Mexico, trying to partner up with Amazon brands in order to make them even more successful. Claret gives very interesting insights into the recent e commerce boom in Mexico, the role that Amazon plays there and the chances of former brick and mortar retailers. About Spryker: www.spryker.co…
 
Host Alex Graf talked with Pavel Orlov from the Russian grocery giant Magnit (USD 20b revenue) about how 3-hour delivery is now considered slow. Orlov gets honest about building the e-commerce operations and provides his unique perspective on the Russian market for e-food. This talk includes questions like, how the ozon IPO changed the e-commerce d…
 
Join us to talk about the role of industry analysts, their ability to help customers with complex e-commerce decision-making, and the new rise of review platforms. Will review platforms like Trustradius and g2 replace the analyst as booking.com replaced the travel agent? Take a listen in for our thoughts and tell us yours in the reviews!…
 
“The center of gravity has changed from monolithic systems to flexible, cloud-based commerce.” Andy Hoar, the founder of Paradigm B2B and commerce expert, has a fascinating discussion with Alex Graf on the vast opportunities for B2B companies in digital commerce. From Amazon lessons learned to the two key-value points all B2B enterprises focus on w…
 
The podcast formerly known as Wimlex, has a new and exciting life as Commerce Talks. Let's kick things off with commerce veterans Andrej Maihorn and Alex Graf as they breakdown commerce tech, vendors, and the whole ecosystem on a weekly basis. In this episode, we cover: - The US Intershop journey - Andrejs view on the different software vendors - I…
 
Welcome to the first Spryker podcast of 2021 where we talk with Robert Meshew the Chief Information Officer of Murdoch's Ranch & Home Supply, and Spryker customer. Meshew shares his story along with how he chooses companies to invest in. Tune into this informative and fun podcast, and stay tuned for future conversations with Spryker.…
 
Alexander Graf (Spryker Systems GmbH) sits down with VP of E-Commerce of DELL Technologies Harsh Acharya to talk about everything from his experience in switching from monoliths to microservices, managing large developer teams, and much, much more. This informative and honest talk will give you an inside look at how the powerhouse DELL Technologies…
 
Global Venture Capitalist, Bay McLaughlin (Brinc.io), sits down with fellow entrepreneurial spirit Alex Graf (Spryker Systems GmbH) to share his very inspiring story about how he became the influencer that he is today, providing our Le WimLex listeners with valuable insights and learnings that may help you inspire your own entrepreneurial journey.…
 
B2B commerce expert, Brian Beck, returns to talk through actual case studies with Alex Graf. In this informative and educational conversation, you will learn what actually happens when a B2B commerce company makes the leap into the digital world, and what successful long-term transformation looks like right from the expert himself. Enjoy this chat …
 
CEO, advisor, and author of the recently published book 'Billion Dollar B2B Ecommerce' joins Spryker CEO Alexander Graf to talk about the key differences in the US market when compared to the European market and how to utilize that knowledge towards success. Beck shares his 20+ years of experience in e-commerce in this insightful and entertaining c…
 
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