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We often talk about growth as some race to the top. A climb of the ladder, an improvement of our skills, but that narrative actually misses a core aspect of our evolution. Developing our ability to hold and make use of our new capacities. Nele is an organisational psychologist and coach who specialises in vertical development. We dive into what ver…
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Performance and productivity are two important words in today’s work environment. And also, two charged words, because - what do they actually mean? Many of us will have experienced some kind of arbitrary, unfair, strange administrative process that attempts to evaluate the work that we do. With Linda, we take a scientific and neurological perspect…
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What does a humanitarian business such as the British Red Cross do to ensure they’re also human-centric on the inside when creating an experience for their people? Well, they commit to a dedicated people experience team and start their journey of introducing a way of working that puts the employee at the heart of everything. Applying a human-centri…
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The cognitive and rational mind dominates our conversation about performance in the workplace, but unlocking our full potential and abilities - and doing so sustainably over time - demands us to engage more than our brains. Only when we listen, learn to understand, and respond to the signals that our body sends us, are we able to actually enhance o…
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The humble job interview. Did you know that the first offical job assessment was creating in 1921 by Thomas Edison who designed a written test to evaluate candidates' knowledge. Since then it’s safe to say, the interview has gone various developments. But at the core, it’s two humans coming together. Where so much is going on from a psychological, …
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What distinguishes a well-functioning team from a friction-ridden one? How do we know what to spend time on as we start building a team? And what do we need to take ownership of as leaders and co-workers? With Eleni Jacobs we break down the concept of psychological safety and look at the conscious and unconscious dynamics that rule and create our t…
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When was the last time you felt discomfort? Did you notice how you reacted? Was it subtle shifts in your body? Or major knee-jerk! How did it feel? What level of discomfort was it? 1 out of 10? 10 out of 10? Regardless of the situation. What's clear is we have a reaction. Sometimes subtle, other times more profound and impactful. This is where the …
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Design is a buzzword for everything from products to customer- and employee experiences. But beyond that, it is a mindset and skill-set that requires dedicated practice both by individuals and organizations. With Andre Fangueiro we explore different facets of design, from individual behaviors to leadership, career development and organizational str…
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As employee experience continues to evolve from buzzword to creating impact inside of organizations. I was curious to explore the world of customer experience. How did they go from buzzword to a discipline, business function and career choice? What learnings can we leverage for the EX evolution? How can we make better use of connecting these two si…
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In a quick-paced and demanding work environment, community is something many companies and individuals seek to build - to be less alone, to become more creative, to solve problems more effectively. With Anamaria Dorgo's unique voice and experience in community building, we explore what makes a good community. And how do we go about creating communi…
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Theo Smith brings a unique lens to the workplace in the form of Neurodiversity. If you’re struggling to understand what this is or how it applies to your business - I promise you, it is relevant and already exists in your business. It’s just a matter of whether you understand it, are asking the right questions or prepared to adapt and evolve to it.…
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When we discuss communication we often end up speaking about strategies for talking to people, how we can convey information and create engagement, but we spend less time understanding how that interaction works and how different people both send and receive messages. Together with Josh Hammonds we try to decode different styles of communication an…
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Our ability to collaborate and collaborate constructively is one of the key predictors of productivity, innovation and success overall. Working well together is not just a set of skills, it is also a mindset. Together with Jim Tamm we explore what Radical Collaboration means and dive into the capabilities we need in order to take radical responsibi…
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Dieter Veldsmen is Chief Scientist - HR and Organizational Development at the Academy to Innovate HR based in the Netherlands means he’s perfectly positioned to share insights on the current trends and challenges. Together, we explore the increasing focus and need for more human-centricity, the shifts with labour unrest, and not being heard, result…
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In environments aimed towards productivity and reaching goals, wellbeing can easily be perceived as a distraction. When in fact, our wellness sets the tone for our relationships, our creativity and our ability to contribute. Together with Teresa Clark, we explore different lenses of wellbeing, such as trust, feedback and creativity and how we can t…
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Sally Winston from Qualtrics dives into the dynamic world of employee experience. We explore how employee listening has transformed from annual surveys to continuous insights, empowering organizations to make informed decisions on their time, resources, and budget. We also explore how employee experience evolves as a role and function in shaping th…
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Change is often approached with toolkits, frameworks and curves, something that we try to break down into comprehensible pieces to control. Instead, we can choose a different route - seeing change as a mindset, a capability or a state of being. With Alex Budak we dive into the practices and skills we need to practice to live with and drive change i…
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Building a people function inside of a scale-up business is a tricky ask. Everything is being created in the moment. Very little stays consistent, and things change constantly. In this episode you'll meet Linnea Bywall, Head of People at Alva Labs. We explore her journey from being employee number 14 to building out their people function, sharing t…
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We talk a lot about how to create a meaningful life and strong connections and relationships, to increase our quality of life, but what happens to our needs and preferences when they are pushed to their extreme? When we know we are about to die do we choose any differently? With Carina, we explore her observations of people’s last wishes in palliat…
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The experience of work and life have long been treated as two separate experiences, but what happens when we think about work the same way we think about life? With Aga we dive into what corporate cultures look like that make space for us to be human and what is needed for a workplace to send positive ripples into our lives.…
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Time to give up organizational charts, KPI’s, control and let go! Organize your company like a planetary system of circles. Let these circles self-organize and run the company. No hierarchy! Whilst your people play roles in these circles – your career doesn't go "up", it's about jumping through circles to constantly learn, contribute and grow.…
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Self-leadership has made a name for itself during the transition into hybrid work, and not always in the best way. With Mia and Malin we explore what self-leadership is and how it can be a tool for us to “bring our full selves to work”. And we talk about misconceptions around self-leadership - what it is NOT - and how we as leaders and co-workers t…
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A unique opportunity to gain exclusive access to Design Bloc inside Georgia Tech in Atlanta. Where they focus exclusively on teaching Design Thinking to a diverse group of students across different faculties using their new human-centric mindset to solving local community challenges. With some transformative outcomes, not only for the students but …
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In this episode, you’ll meet Belinda and Emma from the United Kingdom. We explore the evolution of employee experience and why it’s more than just a fancy new title in the industry. They share interesting insights from their research and applying positive psychology to design thinking methodologies and their work.…
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In this episode, you'll meet Andrew Marritt. CEO of Organisation View based in Switzerland. We discuss the recent increase in companies capturing employee feedback powered by developments in technology. Importantly, the huge opportunities available to unearth gold hidden inside the vast amount of words shared in those surveys. Going beyond eNPS or …
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2020 has been the greatest stress test for employer brands. The difference between what organisations do and HOW they do it has never been more important during these challenging times. Whether you've been furloughed, chosen to continue working or made redundant. Regardless of the situation. HOW companies have acted during COVID will show the true …
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Just like ASOS for the fashion industry and Just Eat with their digital experience around food delivery. Oodle Car Finance started out with the intention to completely disrupt the car financing industry putting digital and experience at the very heart. Ellie shares her own story and experience of working at Oodle. When during her first interview wi…
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In this episode, you’ll meet Eunice, Senior Director, Talent Acquisition at LEGO. Learn about her own experience of joining and working at LEGO. What makes the culture so unique? And how as a global talent acquisition team they deliver best in class candidate experience, whilst protecting one of, if not, THE most loved brands in the world.…
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Robots and humans working together. What do you think of when reading this? C3PO? Or Alexa telling you your calendar this morning? I had the opportunity to discuss this important topic with Raki Rajani and Stefan Moritz at McKinsey Design. Delving into the evolution of robots, why design will play an important role and ensuring we take full advanta…
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The final episode of my 3 part series leading up to the Design Thinking Conference in Amsterdam. In this episode, you'll meet Kalwant Bhopal, a British Professor and diversity expert has focused her research on racism and ethnic minorities in education and academia. Dr. Puleng Makhoalibe is one of 20 women globally selected to participate in the 20…
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In this episode, you’ll meet Lisa Morris, founder of XPLOR based in Charlotte, North Carolina. We discuss the popularisation of design thinking in HR, debunk some of the emerging myths and ensuring we don’t lose the full potential of design thinking in future HR functions around the globe.Bởi Steve Usher
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A very special episode in partnership with the Design Thinking Conference in Amsterdam. You’ll meet Esther Thole from the Netherlands and Jeanne Liedtka from the U.S. Both are speaking at the conference sharing their different perspectives on the topic of empathy. In this episode, get a glimpse into their backgrounds, work and plans for the confere…
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In this episode, you’ll meet Daniel from Chicago. An experienced HR professional with a passion for employee experience design. During our conversation, you'll learn more about his transition from corporate HR to experience design. His views on the changing landscape of human resources and the power of combining data and design in modern business.…
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In this episode, you’ll meet Anna. Currently living and working in San Francisco, she offers insights into her experience of the bay area. We delve into the changing requirements of leadership in a rapidly changing work environment, future skills for HR practitioners, the topic of diversity & inclusion and business impacts on society.…
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After meeting at an event in Stockholm. We thought it would be fun to come together and talk about employee engagement versus employee experience. Sharing our own experiences of work, how it’s changed and the expectations employees have on modern day businesses. Interesting given we are 20 years apart and in different stages in our careers.…
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In this episode, you’ll meet Stefan, an associate professor at Utrecht University and head of the research group Attentionlab. The group’s aim is to study how attention and visual awareness shape the perception of the world around us. This is particularly important when thinking about empathy and our immediate view of situations or people. Not to b…
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