Preshift...a boring waste of time, until NOW. Here is what you really need to start your day and your shift. Get FIRED UP to SELL more. SERVE like the rents due. 86 your problems. Have some conversations that are only supposed to happen in the drink station or at the bar.
I try my best to explain the importance of timing and priorities to make you a better server. I rambled a bit on this. So here it is in a nutshell. 1)focus on the basics, full drinks, hot food hits the table, process payment quickly. And 2) Never stand still waiting for drinks or food.
We cover how to recharge yourself on your days off and how to find meaning in your work and life.
(Note: this was recorded outdoors and the sound quality is so so.)This episode is an open conversation covering a large range of topics over a couple of beers. We talk TV shows, if guys had to deal with periods, social media and social issues. Disclaimer: if you are easily offended, dont like some gross conversation or have trouble with opinions th…
In this episode we talk about attitude and how it affects your work and life. How powerful the simple, basic actions can improve your work and life. And how I learned to get better from a broken nose.
I read this post where people are guilt tripping their customers into not using straws. WTF?? Eating out is a form of escapism. Don't ruin it by Jehovahs Witnessing your views at your tables.
What is the main difference between a great server and a shitty one?Easy. Some people are masters of time. They know how to use this resource better than most. That's why they are never in the weeds and have plenty of time to chat up their customers to get those fat tips. While everyone else is scrambling, sweating and complaining about their crapp…
In this episode we discuss the pros and cons of serving in Fine Dining/ Luxury Resort’s. Is it for you?
In this episode I talk about addiction, depression and why it affects our industry so bad. This is my personal experience and thoughts from things I've read and experienced. I love you. The world needs you. (I am not a therapist or psychologist. If you need help please reach out to a professional who can serve you much better than me in this area.)…
We spend more time with our co workers than our own families sometime. We get close and share almost everything with them. But friendships and relationships crumble faster than a new manager on Mothers Day.Are you sharing too much at work? This episode covers why we do it and the consequences of telling everyone your business.…
In this episode we dissect the topic of if servers are selfish, greedy, and only care about themselves.
Please please smile while you’re at work. I know you have a lot going on. I understand how tough it can be sometimes. But please don’t forget what this job is about: people.
In this episode we discuss the pros and cons of working at a mom and pop. Listen to this episode before you apply to a mom-and-pop.
Help People relax and have a good time. Use your instincts and flow.
Sometimes we get so focused on the negative we forget how to fly. Like Peter Pan, we need some happy thoughts.
Some clues that let you know it's time to find a new career out of serving.
When your counting up in the car and the reward wasn't worth th effort
People are dicks when they are hungry. You need to get food on the table ASAP. Here are 2 words to help you do so.
There are 3 questions you can ask people that will put them in a good mood.
After serving for so long you develop 2 feelings about people. You live them and hate them at the same time. Why?