Arsenio's Business English Podcast | Season 6 | Sales | Investigating Complaints: Reporting to Customers

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This is a LONG story in terms of how to deal with complaints, whether it's in your professional life or personal life. There's a fine line between constructive criticism, and there is just the ungrateful. Do you often continue doing work with people who have complained before? In my experience here in Thailand, I worked with companies in the outskirts of Bangkok before who had complained about me having a great personality -- true story. These companies don't deserve an amazing trainer like me, and going forward, I established a value system that helps me in choosing companies, clients, gigs. In today's podcast, we discuss just that.
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