E230 - Rob Davies from PowerPlay

Business of Betting with Jason Trost

On this episode of the Business of Betting Podcast, Jason is joined by Rob Davies, COO of PowerPlay.

Hear them discuss:

01:00 - Rob’s unique background in philosophy and his PhD on religious toleration

02:15 - Why Rob will always be a Bolton Wanderers fan, no matter what!

03:00 - The importance of accepting fallibility in business and decision-making

06:10 - How Rob transitioned from academia to the betting industry through William Hill

08:40 - Rob and Jason laugh about always being surprised by the “butler” in mystery plots

10:00 - How Rob’s perspective on the morality of gambling has changed over time

13:47 - What is “palpable error,” and how PowerPlay handles it transparently

15:22 - Jason tests Rob’s philosophy background with a counter-case on bet repricing ethics

20:47 - Why not build PowerPlay on top of an exchange model? Rob shares his insights

24:20 - Rob’s advice for startups: the importance of customer service and query resolution

28:10 - The rise of offshore and crypto casinos and their impact on regulated operators

32:18 - Rob’s reflections on his career and aspirations for the future

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This podcast is presented by Optimove, the #1 CRM Marketing solution for the iGaming industry. Since 2012, Optimove has served iGaming Operators from startups to industry leaders. Today, 4 out of the Top 5 US Operators Personalize Player Experiences with Optimove. iGaming operators know their growth journey begins and continues with Optimove, the #1 CRM Marketing solution for the iGaming industry.

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