Credit Unions Do a Terrible Job of Branding and Marketing - Eric Isham, CEO of Omnicommander

Digital Banking Podcast

Eric Isham is a founder and CEO of OMNICOMMANDER, a company dedicated to helping credit unions grow by using well-thought-out SEO and marketing strategies. Based on his experience with credit unions, Eric claims that they do a terrible job of branding and marketing. How does that affect their overall performance and success?

Eric sees marketing as an essential tool for growth. However, marketing is only part of the answer. Credit union executives need to communicate well with their employees, members and partners. They need to answer all those why questions. Why should I become a member? Why should I stay at this credit union? By knowing the answers, credit unions can make significant changes in their workflow and grow memberships.

Eric explains how marketing and email campaigns can help credit unions grow, despite the common misconceptions about such an approach. He talks about branding, messaging, and the unified approach credit unions should embrace to go a step further.