Using Customer Service to Beat Out the Great Resignation with Marc Haine

Experience Leadership - The Small Business Podcast

Driving Employee-centric processes and policies to retain your top talent with Marc Haine

I don't know about you, but I am so tired of hearing about the Great Resignation. What we need are some key strategies to understand what our employees need, and what we can do to keep our new hires and our high-performers.

🛎 In this episode

Host and Experience Expert Marc Haine peels back 4 key customer service elements we need to consider to quash the mass exodus of employees from our businesses.

----more---- About Your Host, Marc Haine

Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

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Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.