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Leading the charge on digital-first customer success
Manage episode 329736575 series 3260463
Carlos Quezada and Matt Harmon join the podcast today from HPE Aruba, where they lead customer success as a service. They've been leading the charge on building digital-first experience (and even winning awards).
We get an update on where they are finding success within their digital ecosystem to drive a positive experience amongst their customers.
You can find Carlos here: https://www.linkedin.com/in/cquezada/
You can find Matt here: https://www.linkedin.com/in/mdharmon/
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Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.
We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.
GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.
296 tập
Manage episode 329736575 series 3260463
Carlos Quezada and Matt Harmon join the podcast today from HPE Aruba, where they lead customer success as a service. They've been leading the charge on building digital-first experience (and even winning awards).
We get an update on where they are finding success within their digital ecosystem to drive a positive experience amongst their customers.
You can find Carlos here: https://www.linkedin.com/in/cquezada/
You can find Matt here: https://www.linkedin.com/in/mdharmon/
---
Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.
We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.
GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.
296 tập
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