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Chaz Perera - Co-Founder & CEO of Roots Automation
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Manage episode 280106945 series 2433401
Bots. They're everywhere, proliferating fast, and evolving their capabilities. Most of us are familiar with them in the form of chatbots, crawlers, and of course RPA bots, but what about an emerging class of autonomous software programs called Digital Coworkers? They’re not just next. They’re now, and are already impacting the future of work in verticals such as the insurance industry.
To learn more about Digital Coworkers and how they’ll interact with their human colleagues, we talk with Chaz Perera of Roots Automation. As the former Chief Transformation Officer of AIG (America’s 4th largest insurer by assets, as of 2019), he sought a better way to deploy robotic automation in enterprise operations. Chaz explains to us why Digital Coworkers succeeded where other bots failed. Along the way we'll learn what the magic number is of automatable processes organizations need to have in order to justify establishing their own Center of Excellence, why a bot's greatest value might be freeing up staff so they can spend more time with customers, and what a future with Digital Coworkers might look like.
78 tập
Series đã xóa ("Feed không hoạt động" status)
When? This feed was archived on August 08, 2023 13:27 (). Last successful fetch was on August 01, 2022 11:17 ()
Why? Feed không hoạt động status. Server của chúng tôi không thể lấy được feed hoạt động của podcast trong một khoảng thời gian.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 280106945 series 2433401
Bots. They're everywhere, proliferating fast, and evolving their capabilities. Most of us are familiar with them in the form of chatbots, crawlers, and of course RPA bots, but what about an emerging class of autonomous software programs called Digital Coworkers? They’re not just next. They’re now, and are already impacting the future of work in verticals such as the insurance industry.
To learn more about Digital Coworkers and how they’ll interact with their human colleagues, we talk with Chaz Perera of Roots Automation. As the former Chief Transformation Officer of AIG (America’s 4th largest insurer by assets, as of 2019), he sought a better way to deploy robotic automation in enterprise operations. Chaz explains to us why Digital Coworkers succeeded where other bots failed. Along the way we'll learn what the magic number is of automatable processes organizations need to have in order to justify establishing their own Center of Excellence, why a bot's greatest value might be freeing up staff so they can spend more time with customers, and what a future with Digital Coworkers might look like.
78 tập
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