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Enhancing Your Listening Skills to Transform Your Business
Manage episode 324060996 series 2093150
In this week’s episode, AmSpa CEO Alex R. Thiersch, JD, gets a lesson in listening with Christine Miles, founder and CEO of EQuipt. Christine covers many of the subjects from her new book, What Is It Costing You Not to Listen, as well as other topics, including:
- Emotional intelligence and why is it important in running a business;
- Listening training;
- Transformational listening and the roadblocks to achieving it;
- How to become a trusted advisor to your clients;
- Saying “no” with empathy;
- The six questions that will make you a better listener; and
- How to deal with clients who don’t listen.
103 tập
Manage episode 324060996 series 2093150
In this week’s episode, AmSpa CEO Alex R. Thiersch, JD, gets a lesson in listening with Christine Miles, founder and CEO of EQuipt. Christine covers many of the subjects from her new book, What Is It Costing You Not to Listen, as well as other topics, including:
- Emotional intelligence and why is it important in running a business;
- Listening training;
- Transformational listening and the roadblocks to achieving it;
- How to become a trusted advisor to your clients;
- Saying “no” with empathy;
- The six questions that will make you a better listener; and
- How to deal with clients who don’t listen.
103 tập
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