The Power of Personalized Service in Real Estate

PM Collective - The ART of property management

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Ever wondered if personalized service could be the secret weapon in the real estate world? Join us as we sit down with Deb Gidman, a remarkable real estate agent who left a large agency to launch her own solo venture. Deb candidly shares her journey, from initially setting unrealistic goals to finding her true confidence by focusing on personalized client experiences rather than sheer numbers. She shines a light on the challenges and triumphs of managing a smaller portfolio, the art of maintaining professionalism, and the supportive network of small business owners that have become her backbone. Discover how Deb navigates the demands of her business during holidays, ensuring her clients never feel left out through meticulous planning and collaboration.
Deb talks about the importance of trust and strong relationships in property management. Learn how her established rapport with clients allows her to handle tasks efficiently, setting her apart from larger competitors. We explore the significance of educating clients about property management’s nuanced dynamics and the joy of offering personal touches, like mopping floors for new properties, to foster stronger connections. The episode wraps up with insightful strategies on email management, emphasizing the power of personalized communication over automation. Deb's inspiring journey is a testament to the power of experience and transparency in building a successful real estate career, reminding us to cherish personal growth and find joy in the ongoing process of development.

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1. Navigating Solo Real Estate Agency Journey (00:00:00)

2. Building Trust and Personal Service (00:10:26)

3. Real Estate Email Management and Growth (00:22:05)