Jennifer Christie - Upgrading Your Ecom Customer Experience with Enhanced Shipping
Manage episode 335251835 series 3003148
Jennifer Christie joins us to discuss her role as Partnership Lead at what3words, the groundbreaking mapping tool that splits the planet into 3 metre squares.
In this episode, we cover:
- Why street addresses as we know them are not optimised for today's world
- How ecommerce merchants can save time and money with shipping
- Where shipping comes into the customer experience
- Last mile efficiency
- Why sustainable brands need to consider their shipping policy
- How disabled customers experience shipping
You can connect with Jennifer on Linkedin https://www.linkedin.com/in/christiejennifer/
Go to dtcjourney.com for more about our ecommerce podcast
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