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Ep. 227: Matthew Bruno: ReSource Pro Crisis Management

47:58
 
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Manage episode 298464050 series 1508503
Nội dung được cung cấp bởi Spot On Insurance. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Spot On Insurance hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.

Apple Podcasts Rate and Review for SpotOn

Matthew “Matt” Bruno is the Chief Operating Officer at ReSource Pro, a staffing company that caters specifically to organizations in the insurance industry. Their main office is in New York, but they have satellite offices in India and China. As Chief Operating Officer, Matt directs, coordinates, and administers the company’s operations and activities globally. Matt specializes in developing business strategies, financial forecasts, and creating innovative products and services. Before he started ReSource Pro, Matt was a successful English teacher in China.

Matt joins us today to discuss what ReSource Pro can do for small and large businesses in the insurance industry. He describes how the pandemic affected their operations, and how their office and team in China coped with the lockdowns and need for PPEs. He shares why he decided to move to China, what it was like being an English teacher on the other side of the world, and why he started ReSource Pro. Matt also explains the struggles of running a staffing business amidst COVID-19 and describes what we can expect from ReSource Pro in the near future.

"When you get a resister who becomes converted, they are your best champion." - Matt Bruno

Today on Spot On Insurance:

  • Matt's childhood and where his passion for entrepreneurship started
  • How Matt started working in the insurance industry
  • Matt's experience with teaching English in China
  • What inspired Matt to start ReSource Pro
  • How prepared Matt's team was during the first few months of the pandemic
  • Acquiring PPEs and facemasks for their China staff
  • The challenging part about getting extra computers for a work-from-home setup
  • How COVID-19 impacted Matt's business going forward
  • ReSource Pro’s services and how they help clients sort through organizational messes
  • Types of organizations ReSource Pro are able to assist
  • The benefits of being an easy-to-audit organization
  • What makes ReSource Pro a unique and award-winning business
  • The cultural changes Matt had to adjust when he went to China for the first time
  • What's in store for ReSource Pro in the near future?

Key Takeaways:

  • Making sure people know what their role and responsibilities are is important.
  • Even though you have a standard document system, every account manager is putting things in different places. So, their audits are often chaotic.

Resources Mentioned:

Connect with Matt Bruno:

This episode was brought to you by…..

Insurance Licensing Services of America (ILSA), America’s Premier Insurance Compliance and Licensing experts. To learn more about ILSA and their services, visit ILSAinc.com.

Connect, Learn, Share

Thank you for joining us on this week’s episode of Spot On Insurance. For more resources and episodes, visit SpotOnInsurance.com. Subscribe so you never miss an episode. Love what you’re learning, Spot Light your review on Apple Podcasts Rate and Review For SpotOn and share your favorite episodes with friends and colleagues!

  continue reading

350 tập

Artwork
iconChia sẻ
 

Series đã xóa ("Feed không hoạt động" status)

When? This feed was archived on July 07, 2023 07:07 (9M ago). Last successful fetch was on February 21, 2023 09:55 (1y ago)

Why? Feed không hoạt động status. Server của chúng tôi không thể lấy được feed hoạt động của podcast trong một khoảng thời gian.

What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.

Manage episode 298464050 series 1508503
Nội dung được cung cấp bởi Spot On Insurance. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Spot On Insurance hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.

Apple Podcasts Rate and Review for SpotOn

Matthew “Matt” Bruno is the Chief Operating Officer at ReSource Pro, a staffing company that caters specifically to organizations in the insurance industry. Their main office is in New York, but they have satellite offices in India and China. As Chief Operating Officer, Matt directs, coordinates, and administers the company’s operations and activities globally. Matt specializes in developing business strategies, financial forecasts, and creating innovative products and services. Before he started ReSource Pro, Matt was a successful English teacher in China.

Matt joins us today to discuss what ReSource Pro can do for small and large businesses in the insurance industry. He describes how the pandemic affected their operations, and how their office and team in China coped with the lockdowns and need for PPEs. He shares why he decided to move to China, what it was like being an English teacher on the other side of the world, and why he started ReSource Pro. Matt also explains the struggles of running a staffing business amidst COVID-19 and describes what we can expect from ReSource Pro in the near future.

"When you get a resister who becomes converted, they are your best champion." - Matt Bruno

Today on Spot On Insurance:

  • Matt's childhood and where his passion for entrepreneurship started
  • How Matt started working in the insurance industry
  • Matt's experience with teaching English in China
  • What inspired Matt to start ReSource Pro
  • How prepared Matt's team was during the first few months of the pandemic
  • Acquiring PPEs and facemasks for their China staff
  • The challenging part about getting extra computers for a work-from-home setup
  • How COVID-19 impacted Matt's business going forward
  • ReSource Pro’s services and how they help clients sort through organizational messes
  • Types of organizations ReSource Pro are able to assist
  • The benefits of being an easy-to-audit organization
  • What makes ReSource Pro a unique and award-winning business
  • The cultural changes Matt had to adjust when he went to China for the first time
  • What's in store for ReSource Pro in the near future?

Key Takeaways:

  • Making sure people know what their role and responsibilities are is important.
  • Even though you have a standard document system, every account manager is putting things in different places. So, their audits are often chaotic.

Resources Mentioned:

Connect with Matt Bruno:

This episode was brought to you by…..

Insurance Licensing Services of America (ILSA), America’s Premier Insurance Compliance and Licensing experts. To learn more about ILSA and their services, visit ILSAinc.com.

Connect, Learn, Share

Thank you for joining us on this week’s episode of Spot On Insurance. For more resources and episodes, visit SpotOnInsurance.com. Subscribe so you never miss an episode. Love what you’re learning, Spot Light your review on Apple Podcasts Rate and Review For SpotOn and share your favorite episodes with friends and colleagues!

  continue reading

350 tập

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