Leading with Calm in a Crisis – with Jeremy Williamson

Student Housing Matters

A strong leader stays calm in a crisis, taking whatever is thrown at them in stride and simply doing what needs to be done. And it is Jeremy Williamson’s ability to stay cool, collected and confident when problems arise that his colleagues admire most.

Jeremy is the Director of Housing Operations and Facilities at University Village and The QUAD Student Housing Communities on the campus of California State University San Marcos. He served as Residence Life Coordinator at the University of Louisville and Area Coordinator at the University of Florida before taking on his current role with Capstone at CSUSM in October of 2017. Jeremy is also a recent recipient of the COCM Excel Award.

On this episode of Student Housing Matters, Jeremy joins guest host Alton Irwin for the second in a series of conversations with Excel Award winners to discuss the opportunities for growth associated with working on a young campus like CSUSM. Alton shares what Jeremy’s colleagues have to say about his consistently calm and positive demeanor, and Jeremy explains why the Excel Award was the ‘boost he did not know he needed.’ Listen in for insight on adapting to difficult circumstances without losing your cool and learn how Jeremy’s focus on legacy informs his interactions with the people he serves!

Topics Covered

Jeremy’s role as Director of Housing Operations at CSUSM’s University Village and The QUAD

The opportunities for growth associated with working on such a young campus

How Jeremy works with four different partners in the management of his sites at CSUSM

How maintaining relationships with former colleagues led Jeremy to COCM

Why Jeremy describes the Excel Award as ‘the boost he did not know he needed’

What Jeremy’s colleagues have to say about his calm and positive demeanor (even in crisis situations)

Jeremy’s insight on adapting to difficult circumstances without losing your cool

How Jeremy’s focus on legacy informs his interactions with the people he serves

How being a position to make someone’s day gives Jeremy the greatest satisfaction in his role

Connect with Jeremy

University Village Apartments at CSUSM

The QUAD at CSUSM

Jeremy on LinkedIn

Connect with Alton

Student Housing Matters

Student Housing Matters on Facebook

Student Housing Matters on Twitter

Capstone On-Campus Management

Alton at COCM

Alton on LinkedIn

Email [e-mail]