Cracking the MSP Code Ep. 1 : The One Way Mirror

The Staffing Playbook Podcast, Powered by YES

🚨 New Podcast Series Launch 🚨
What happens when you step behind the mirror of healthcare staffing?
Too often, the story is told only from the agency’s perspective. But what about the client’s reality—the budgets, red tape, and operational pressures that rarely get airtime?
That’s exactly what we’re unpacking in a brand-new trilogy series on The Staffing Playbook Podcast, Powered by YES
🎙 Hosted by Steven Farrell, CSP & Genevieve Bourgeois
💡 Featuring guest voices Josh Moskoviz (VP, Trio Workforce Solutions) & Mandy Hileman (Sr. Director, Triage Staffing | Healthcare Staffing)
Here’s what you can expect:
👉 Episode 1: The One-Way Mirror – The client’s perspective: budget impacts, compliance barriers, and operational realities MSPs see that agencies don’t.
👉 Episode 2: Where Did All the A Players Go? – The shift in talent quality, wage compression, and specialized job orders—and what agencies must do to adapt.
👉 Episode 3: Maximizing Value, Minimizing Risk – Concrete strategies to deliver quality, strengthen partnerships, and protect margins in a shifting healthcare market.
The goal? Not just analyzing problems—but equipping both agencies and clients with insights to build stronger, more sustainable partnerships.
📅 Part 1 of 3 drops October 2nd at 1:00 PM MDT.