Dawn Monroe - Dawn Monroe Training

Wichita Chamber Business Accelerator

Sometimes your super-power just finds you. That’s what happened to Dawn Monroe as she began her first job out of college helping others learn how to use Word Perfect and Lotus. From there, she shares with Don and Ebony how she built her own technical education business, Dawn Monroe Training, from the ground up. On this episode we discuss:

• What is an MOSM
• Starting with a desire to help others
• “Zoom”-ing through the pandemic
• Helping others to become more efficient with business tools
• How much Excel the average person actually uses
• Always having Charlie available in a pinch
• Where she has found a niche in the training industry
• How she engages with new potential markets
• Why personal learning drives her business forward

Learn more about Dawn Monroe Training:

https://dawnmonroetraining.com/

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Dawn Monroe is a certified Microsoft Office Specialist Master (MOSM), Microsoft Certified Educator (MCE), Modern Classroom Certified Trainer (MCCT), Certified Virtual Educator (CVE) and a Certified Virtual Presenter (CVP) with a background of nearly 30 years in the technical training industry. Dawn teaches and consults on popular software applications like Teams, Excel, PowerPoint, Word, and many others, with corporate workshops, webinars and speaking engagements in her hometown of Wichita, KS, and around the United States. Dawn has a unique ability to translate technical concepts in a simplified, fun way, and empowers business professionals through ongoing skill development.

How did she get started? A certification in Interaction Management prepared Dawn to teach essential business skills to employees and supervisors in manufacturing. As computing became the norm in the 90s, Dawn found herself teaching computer skills to business owners and their employees. She began teaching Windows, Word and Excel in their infancy. (Remember Lotus 123 and WordPerfect? She taught those too!)

During her five years at Butler Community College as an Adjunct Instructor, Dawn taught Microsoft Office both in the classroom and online. Her duties there also included facilitating staff workshops and student orientation sessions. She continues that relationship as a contract trainer for BETA @ Butler.

She had a long-term contracting relationship with a well-known training franchise since 1995. There, Dawn continued to help business professionals learn to use a wide range of computer applications. Her proficiency grew to include Mac and PC-based applications such as Access, Excel, Office 365, OneNote, Outlook, PowerPoint, Project, Publisher, Windows and Word.

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