68 - Leadership Lessons from the Executive Suite - Julie Persofsky

Women in Customer Success Podcast

In this episode, I’m talking to Julie Persofsky, Managing Director - Practice Lead for Customer Success at Winning by Design.
Fun facts about Julie:

• Julie and her family recently moved to Whistler, British Columbia to add some adventure to their lives and love the fact that they now ski all the time!
• Her 16-year-old self would be pretty ok with her current job as Julie has stayed true to her teenage self by remaining the type of person who seizes the moment and gets things done.
• Julie is an extrovert but has picked up some of her husband’s introverted qualities of enjoying the quiet!

Leadership Lessons
“I’m a truth teller, I do not mince my words. I’m very to the point, and I think that scares the crap out of a lot of people.” Julie’s struggled a lot as a leader with people being afraid of her and has had to come to terms with that. It comes from a place of deep caring for her team as she truly cares about them and their goals and objectives. One of the most important leadership lessons Julie has learnt is to be quiet more often which helped focus her mind and allowed her thoughts to become more strategic and creative.
Work-Life Balance
Julie believes that it’s never been a better time to be a woman in the tech industry. There’s so much value in having a different perspective brought to the table and that shouldn’t be hidden. It’s important to focus on what you want to achieve and do to be successful and not worry about the people who try and bring you down as it’s ultimately their insecurities. What comes up in a lot of Julie’s mentorship discussions is to know your self-worth and not just financially. Julie has five criteria that she uses to pick her job and it changes in importance: Salary, flexibility, and work-life balance. Is she passionate about what she does? Is she learning and growing, and does she like the people she works with? They have changed in importance at different times, but it helps to make important decisions with what job you are in and your circumstances. Julie believes it's really important for you to find things that you love doing and make time for them. The joy that these activities bring can inspire motivation for work and deal positively with the rest of the day.
Connect with Julie: https://www.linkedin.com/in/julieper/
————— CONNECT ———————
About Women in Customer Success Podcast:

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals

__________________________________________________
About Women in Customer Success Podcast:

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other.

Follow:
Women in Customer Success

- Website - womenincs.co

- LinkedIn - linkedin.com/company/womenincs

- Instagram: https://www.instagram.com/womenincs.co/

- Podcast page - womenincs.co/podcast

- Sign Up for PowerUp Tribe - womenincs.co/powerup
Host Marija Skobe-Pilley

- Website - https://www.marijaskobepilley.com/

- LinkedIn - https://www.linkedin.com/in/mspilley/

- Coaching with Marija: http://marijaskobepilley.com/programs

- Get a FREE '9 Habits of Successful CSMs' guide https://www.marijaskobepilley.com/9-habits-freebie