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ACPM Podcast

American Collage of Podiatric Medicine

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ACPM is a professional society of podiatric physicians dedicated to providing educational content in the pursuit of excellence in podiatric medicine, biomechanics, and wound care as the foundation of a contemporary practice.
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The Association of Construction Project Managers (ACPM) has launched an initiative to promote excellence in construction project management. It recognizes the achievements of individual and corporate members registered with ACPM and SACPCMP. The goal is to facilitate conversations among construction project managers about executed projects, lessons learned, and advice for professionals. Detailed discussions on project execution within the defined scope of services will be provided. These pod ...
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ACP: The Amazon Connect Podcast

CloudInteract - cloudinteract.io

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This is The Amazon Connect Podcast - the show that focuses on Amazon Connect and related technologies. Find out more about CloudInteract at cloudinteract.io. On ACP our experts meet once every 2 weeks to discuss the latest news and deep dive into topics such as CRM integration, AI, Scheduling & Forecasting, Training & Development and lots more. If you're a contact centre supervisor, a service owner, and IT Admin or an AWS Developer there's something for you here. Increase your knowledge and ...
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ACP

Luis Assardo

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Un espacio educativo con información y datos sobre Prevención, Seguridad y Emergencias. Producido por Luis Assardo.
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Practical Wisdom from ACP Financial Advisors

Alliance of Comprehensive Planners (ACP)

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In Practical Wisdom from ACP Financial Advisors, host Ken Robinson, CFP®, talks with Certified ACP advisors as they share their stories of how they became successful, fee-only, comprehensive financial advisors. Through these conversations, Practical Wisdom reveals the strategies, tips, and tools these advisors employed to get where they are today. Practical Wisdom also explores the common denominator among all of these advisors—the ACP methodology.
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Send us a text In this episode, Tom and Alex return refreshed and ready to dive into everything Amazon Connect. They provide a detailed update on the latest features and improvements in Amazon Connect from the past two months, including real-time dashboards, Lex bot integration, agent performance evaluations for email contacts, and outbound dialer …
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We are thrilled as the ACPM to shine the spotlight on SIP Project Managers, one of our long-standing corporate members fondly referred to in the industry as the "School of Construction Project Management." This well-deserved reputation stems from the countless individuals, across both the public and private sectors, who have either worked with or b…
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ACPM congratulates Thabang Mbembele and Pro-Serve Group for their remarkable achievements at the 17th Annual South African Construction Awards (SACA), hosted by the Department of Human Settlements on 27 November 2024. Awards Won: ✅ Construction Project Management Firm of the Year ✅ Quantity Surveying Firm of the Year ACKNOWLEDGEMENTS HOST: ANTHONY …
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Listen to the discussion about sensitivity and specificity in diagnostic tests. Sensitivity is the ability of a test to correctly identify people who have the disease, while specificity is the ability of a test to correctly identify people who do not have the disease. A high sensitivity rules in the disease, while a high specificity rules out the d…
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Vítor Amaral, advogado e presidente da Associação Portuguesa de Empresas de Gestão e Administração de Condomínios (APGAG), fala sobre os desafios da mobilidade elétrica em condomínios, especialmente da instalação de pontos de carregamento para veículos elétricos.Bởi ACP - Automóvel Club de Portugal
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This episode discusses qualitative research, which is a form of research that involves collecting and analyzing non-numerical data, such as interviews and observations. Qualitative research can provide insights and understanding of people's experiences and perceptions, and can be used to inform quantitative research. Its strengths include flexibili…
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Cientista de formação, viajante de profissão e com fobia de andar de avião, Patrícia Carvalho é a primeira convidada do podcast ACP “Viajar é para todos”, um podcast que tem Sofia Martins — autora do blog “Just Go By Sofia” e ávida viajante — como apresentadora e mostra que viajar é mesmo para todos, independentemente das condições e característica…
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Send us a text Join Tom and Alex in this episode as they delve into the world of automation in contact centers, focusing on Amazon Connect. They discuss the importance and benefits of automation both within and outside the scope of AI. From traditional IVR systems and chatbots to newer advancements in agent productivity, self-service, workflow auto…
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Diogo Pinto tem “dado cartas” no mundo do Sim Racing, uma nova modalidade no universo do desporto automóvel, e é o convidado do primeiro episódio do podcast ACP “Antes dos 30”, que pretende dar a conhecer jovens talentos que se destaquem nas mais diversas áreas da sociedade.Bởi ACP - Automóvel Club de Portugal
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Send us a text Join us as we kick off the new year with a special episode of ACP featuring two expert guests from Cloud Interact. Eliza Taylor, Change Director, and Nick Seagrave, CTO, share their insights on the future of contact centers in 2025. The discussion dives into key themes such as change management, technological advancements, and the ev…
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This podcast episode talks about randomized controlled trials (RCTs) and how they are used in research to evaluate the effectiveness of interventions. The hosts also discuss the importance of adjusting for confounding in RCTs and how multiple regression can be used to do this in the analysis phase. They also touch on the assumptions of multiple reg…
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Send us a text Join us as we explore the screen recording feature of Amazon Connect in this deep dive episode. Hosts Tom and Alex discuss its origins, functionalities, and implications for call centers, including agent monitoring, compliance, and training. Learn about enabling the feature, its technical requirements, and potential use cases. Dive i…
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Ambas poetisas, Elisa Scarpa e Rita Tormenta foram as convidadas de mais um ACP Podcast. Num episódio com a literatura e a poesia como temas centrais, falam-nos dos desafios de por em prática a iniciativa “Aqui vai Livre” que visou aproximar escritores de vários géneros literários dos seus leitores.Bởi ACP - Automóvel Club de Portugal
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Send us a text Join Tom and Alex as they delve into the latest announcements from AWS re:Invent 2024, focusing on Amazon Connect. This episode covers various new features, including collection of sensitive customer data, generative AI-powered self-service, WhatsApp business messaging integration, AI guardrails, external voice transfers, and Salesfo…
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Today, we talked about the importance of understanding which statistical test to use for your research based on your variables. Anova and the student's t test both test for means, but Anova is better for more than two populations and categories, while the student's t test is better for dichotomous or binary variables. It all depends on your researc…
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Send us a text Join hosts Tom Morgan and Alex Baker for a special live episode of the Amazon Connect Podcast, recorded at the second independent user group meeting for Amazon Connect in London. This episode features detailed discussions on Amazon Connect technologies, user experiences, and innovations from industry leaders. Highlights include insig…
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Miguel Lambertini já fez coisas mais sérias, mas hoje diverte-se mesmo é a fazer humor. Esta semana, leva-nos numa conversa em que aborda o seu percurso profissional, das razões pelas quais mudou por completo a sua vida e, claro, da sua relação com o automóvel.Bởi ACP - Automóvel Club de Portugal
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Comprehensive financial planners are experts at helping our clients manage their money in support of their goals. But what about the advisor’s own financial picture? Who’s advising them? Our guest, Brooklyn Brock, CFP®, CEPA®, ChFC®, founder of Ellevate Advisors, discusses her work as an advisor to financial advisors, helping them to reach financia…
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Send us a text Join hosts Alex and Tom as they dive into the future of customer experience (CX) with Jonathan from Emite. Discover Emite's innovative platform that integrates data from various sources like Amazon Connect and CRM systems into a unified solution, providing self-service reporting, dashboards, and KPI tracking. Learn how AI and IoT are…
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Researchers have conducted a new study using a statistical method called "factor analysis" to analyze and interpret large amounts of data. This method can help identify patterns and relationships within data. Stay tuned for more This week's episode of the Podiatry Research Podcast discussed the case control study design. This type of study starts w…
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Send us a text Join hosts Tom Morgan and Alex Baker on ACP, the Amazon Connect Podcast, for an in-depth exploration of Amazon Connect billing. This episode covers the differences between consumption-based and subscription-based billing models, delving into their respective advantages and challenges. Gain valuable insights into managing AWS billing,…
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��️ ACPM SPOTLIGHT PODCAST! ��️ Join us for an exciting conversation recognizing the outstanding ACPM individual and corporate members! This is the 5th episode of our series, and you won't want to miss it! �� JOINT BUILDING CONTRACTS COMMITTEE (JBCC) VISION - To provide the building industry with a series of contract administration tools of cho…
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Send us a text In this episode of ACP, hosts Tom and Alex welcome Simon Leyland, the CEO and co-founder of CloudInteract. They discuss Simon's career journey from the telecommunications and IT sectors to establishing CloudInteract, focusing on revolutionizing customer experience. The conversation covers the transition from traditional telephony to …
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Our fourth podcast episode talks about pros and cons of research. The hosts discuss simple linear regression and its importance in research. They explain the assumptions that need to be met in order to use this statistical method, including independence, normality, and equal variance. They also mention the information that simple linear regression …
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Send us a text In this episode of ACP, hosts Tom and Alex are joined by special guest Ajmal Mahmood, Customer Experience Director at Omningage. Ajmal shares his extensive background in the contact center industry, discusses the building of Omningage's Amazon Connect-based product Rocket CCaaS, and highlights the innovative features and benefits of …
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O jornalista e escritor Tiago Rebelo recorda os seus tempos de repórter de guerra e revela como surgiu a paixão pela escrita. O gosto pela escrita chegou muito cedo a Tiago Rebelo, mesmo antes de enveredar pelo jornalismo, onde se destacou como um dos rostos mais conhecidos da informação em Portugal. “Aos 18 anos já tentava escrever livros que não …
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Send us a text Join us in the studio as we dive into the realm of Amazon Connect's learning and development. Discussing the dynamic nature of Amazon Connect, we explore how to stay updated with its continuous feature changes. Discover the new AWS Skill Builder learning plans tailored for Amazon Connect, including a deep dive into the Amazon Connect…
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A mobilidade e a segurança rodoviária estiveram em análise no mais recente estudo do Observatório ACP, cujas conclusões retratam a forma como os jovens vêem a mobilidade em Portugal. Mas a formação de futuros condutores e o papel que as escolas de condução devem ter para um ensino de excelência, também mereceu a devida atenção. A primeira conclusão…
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Send us a text In this episode of ACP, hosts Tom and Alex delve into the world of contact center optimization with John Mitchem, co-founder and CTO of Operata. John shares insights on his two-decade career in contact centers, leading to the establishment of Operata. The discussion covers the evolution from traditional contact center monitoring to m…
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Logistic regression is a statistical method used to predict a binary outcome (yes or no, true or false). It calculates the odds ratio, which is the probability of the outcome occurring. This method does not require the same assumptions as linear regression. It can be used in research studies where the outcome is categorical rather than numerical, a…
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