Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.
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Podtastic Audio: Crafting Compelling Content with Crystal Clear Audio for Indie Podcasters
Chris Smith
Welcome to Podtastic Audio, your go-to guide for crafting a professional podcast without breaking the bank. Join us as we demystify the world of podcasting, offering practical tips and budget-friendly tools to elevate your show's sound quality. Whether you're a seasoned podcaster or just starting out, we've got you covered with expert advice on recording, editing, and enhancing your podcast on a budget. Tune in for insightful discussions, interviews, and actionable insights to make your podc ...
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Exploration of the Dyatlov Pass Incident
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Listen in to conversations about communication between professional communicators: what works for them and why in their work across therapeutic creative arts modalities, mediation, groupwork facilitation, social justice activism, education, counselling, and more.
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Become More Compelling is a podcast that is focused on helping you supercharge your people skills so that you can create a more compelling career, business, and social life.
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FAITH comes by HEARING, and HEARING by the WORD of GOD! Join us as we explore short lessons on the word of God and explore faith and His will. Please feel free to reach out to us for any reason, and be sure to subscribe to be notified when we release new episodes. Be Blessed! TO CONTACT US: Visit us at www.compellingministries.com or by mail at P.O. Box 126 Eros, LA 71238
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Modern Ruhles with Stephanie Ruhle: Compelling Conversations in Culturally Complicated Times
iHeartPodcasts and MSNBC
MSNBC anchor and NBC News Senior Business correspondent Stephanie Ruhle hosts compelling conversations for these culturally complicated times. From mental health and parenting, to a widening gender gap, and rampant misinformation on social media – we’re getting comfortable talking about the uncomfortable. And we’re doing it with help of experts and thought-provoking contributors to the opinion and analysis site NBC Think.
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Award-Winning Author and Editor Shawn Reilly Simmons gets to know her guests by asking Five Compelling Questions (plus a few bonus ones) about the writing life. Topics include finding inspiration, staying motivated, writing as a career, staying sane during the creative process, and balancing fictional and real life.
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The Homicide Inc. True Crime Podcast takes deep dives into compelling vintage and modern True Crime stories that pass the test of time. Acclaimed Voice Actor Peter von Gomm hosts this weekly true-crime series with a focus on some of the most prominent criminal cases in history, and a deeper look into what makes the monsters that commit these crimes tick.
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175 Creating Audio That Connects: Jodi Krangle’s Guide to Building a Lasting Podcast Audience Through Quality Sound
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Elevate your podcasting game with Riverside.fm's studio-quality recordings, lightning-fast editing, and enhanced streaming capabilities—try it today! Get 15% off with discount code Podtastic Riverside.Fm In this episode of Podtastic Audio, I talk with voice actor and audio branding expert Jodi Krangle. From AI voices to social media strategy, Jodi …
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How can leaders win and optimize investment in CX? (feat. Jeannie Walters, Mark Raffan and Alain Méric)
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On this episode, we explore strategies for building a compelling business case for customer experience (CX) investment — and how to optimize the budget you’ve secured. According to Forrester’s Budget Planning Guide 2025: Customer Experience, while 99% of CX decision-makers list CX improvements as a top priority of senior executives, only 40% antici…
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174 Microphones, Pre-Amps, and Post-Production: The Podcast Audio Journey Explained
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Have you ever thought about what happens to your voice from the moment you hit ‘record’ to when it finally reaches your listener’s ears? In this episode of Podtastic Audio, I’m walking you through the full audio journey, covering everything from picking the right mic to editing tricks that make your podcast sound pro. We’ll dive into handling backg…
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173 Mastering Podcast Chapters: Keep Listeners Hooked with This Simple Trick
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In this episode of Podtastic Audio, we explore how adding timestamps and chapters can elevate your podcast or YouTube content. Discover a simple but powerful trick to increase listener engagement, especially for longer episodes. We break down what timestamps are, how to create them, and the benefits they offer for both podcasters and their audience…
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172 How Google Notebook LM is Creating Fake Podcasts and Why It Matters
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Elevate your podcasting game with Riverside.fm's studio-quality recordings, lightning-fast editing, and enhanced streaming capabilities—try it today! Get 15% off with discount code Podtastic Riverside.Fm Welcome back to Podtastic Audio! In today’s episode, I dive into the rise of AI in podcasting and its potential impact on the future of our belove…
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171 The Game-Changing Podcast Tools You Didn’t Know You Needed: Show Planner & Interview Storyteller
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Elevate your podcasting game with Riverside.fm's studio-quality recordings, lightning-fast editing, and enhanced streaming capabilities—try it today! Get 15% off with discount code Podtastic Riverside.Fm Hey podcasters, welcome back to Podtastic Audio! Today’s episode is all about making your podcasting life easier and way more fun. I’ve been worki…
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170 The Power of Authenticity: Indie Podcasters Take Notes from The Greatest Showman Movie
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In this episode of Podtastic Audio, I’m back after a brief break for something a bit personal—I had surgery for skin cancer on my left ear. It’s been quite the journey, but I’m happy to say I’m on the mend and feeling grateful for all the support I’ve received. In true podcaster fashion, even during recovery, I couldn’t help but jump back on the mi…
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How can you maintain customer affinity while rebranding? (feat. Billie Loewen and David Soberman)
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On this episode, we explore the connection between brand and customer experience — and how to maintain positive customer sentiment while undergoing a rebrand. An effective rebranding strategy can serve to reposition a company, product or service to better align with customer expectations. But it’s not a given; to retain existing customers and attra…
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169 From Truck Cab to Podcast Studio: Capturing Great Audio Anywhere
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In this episode of Podtastic Audio, I dive into the challenges of recording high-quality podcasts with guests in remote locations. I’ll show you how I managed to connect a guest over 1,200 miles away using a combination of Cleanfeed and Bluetooth, while ensuring the audio was crystal clear. From the tech setup to the actual recording process, I bre…
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168 What Makes Podgagement Essential for Indie Podcasters? Daniel J. Lewis Explains
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In this episode of Podtastic Audio, I’m thrilled to have Daniel J. Lewis, a podcasting legend and the creator of Podgagement, join me for a deep dive into what makes indie podcasts thrive. We get into the nitty-gritty of Podcasting 2.0 and explore how Podgagement can help podcasters like you and me manage our reviews, track audience feedback, and b…
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167 Why Focusing on One Listener is More Valuable Than Thousands of Downloads
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Elevate your podcasting game with Riverside.fm's studio-quality recordings, lightning-fast editing, and enhanced streaming capabilities—try it today! Get 15% off with discount code Podtastic Riverside.Fm Podtastic Audio - Podcast Survey In this episode of Podtastic Audio, I dive deep into the idea that every download represents more than just a num…
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166 I Answer Your Top Podcasting Questions: From Choosing the Right Gear to Growing Your Audience
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Elevate your podcasting game with Riverside.fm's studio-quality recordings, lightning-fast editing, and enhanced streaming capabilities—try it today! Get 15% off with discount code Podtastic Riverside.Fm Podtastic Audio - Podcast Survey Welcome to Podtastic Audio, where I dive deep into the world of podcasting to help you create the show of your dr…
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What does customer loyalty look like in the age of AI? (feat. Shep Hyken and Colin Shaw)
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Note: Since publishing this episode, we’ve rebranded to TELUS Digital. On this episode, we ask big questions about how customer loyalty is formed — and how AI can be leveraged to build stronger connections with customers. According to TechSee, a visual customer experience solutions provider and technology partner of TELUS Digital, more than one in …
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165 The Hidden Cost of Content: Why Your Podcast Needs More Than Just Great Gear
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Elevate your podcasting game with Riverside.fm's studio-quality recordings, lightning-fast editing, and enhanced streaming capabilities—try it today! Get 15% off with discount code Podtastic Riverside.Fm Podtastic Audio - Podcast Survey In this episode of Podtastic Audio, I’m tackling a crucial but often overlooked aspect of podcasting: the cost of…
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164 Deconstructing Your Podcast: How to Improve Content, Sound Quality, and Listener Engagement for Maximum Success
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Elevate your podcasting game with Riverside.fm's studio-quality recordings, lightning-fast editing, and enhanced streaming capabilities—try it today! Get 15% off with discount code Podtastic Riverside.Fm Podtastic Audio - Podcast Survey In this episode of Podtastic Audio, I dive deep into the art of deconstructing your podcast to ensure it’s hittin…
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163 Nailing Listener Feedback: My Go-To Tips for Podcasters to Connect with Their Audience
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Elevate your podcasting game with Riverside.fm's studio-quality recordings, lightning-fast editing, and enhanced streaming capabilities—try it today! Get 15% off with discount code Podtastic Riverside.Fm In this episode of Podtastic Audio, I dive into why listener feedback is so important for podcasters. I share some easy tips on how to create podc…
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How can you join a conversation without feeling awkward?
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Quick question for you: How can you jump into a conversation without feeling awkward? Ever find yourself hesitating to join a group, fearing you'll disrupt their flow? You're not alone! It’s normal to fear that awkward silence that hits when you walk over. But don't worry, I've got some tips to help you start more conversations in your day-to-day l…
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162 From Recording to Publishing: How Michael Katz and I Make Podcasting Easier and More Efficient
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Elevate your podcasting game with Riverside.fm's studio-quality recordings, lightning-fast editing, and enhanced streaming capabilities—try it today! Get 15% off with discount code Podtastic Riverside.Fm In this episode of Podtastic Audio, I dive into the challenges of creating compelling podcast titles and show notes. I’m joined by Michael Katz, C…
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How can you act as a customer experience change agent in your organization? (feat. Blake Morgan and Lori Branton)
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Note: Since publishing this episode, we’ve rebranded to TELUS Digital. On this episode, we explore customer-focused leadership — and the steps CX leaders can take to cultivate and champion a customer-centric culture in their organizations. Customer centricity goes beyond providing good customer service, relying on company leadership to consider eve…
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161 The Risks of Chasing Fame: My Insights and Warnings for Podcasters
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Elevate your podcasting game with Riverside.fm's studio-quality recordings, lightning-fast editing, and enhanced streaming capabilities—try it today! Get 15% off with discount code Podtastic Riverside.Fm In this episode I explore the often misunderstood pursuit of fame in the world of content creation. When starting out as a podcaster or YouTuber, …
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160 Is Your Podcast Really as Popular as You Think It Is? Rob Walch of Libsyn Helps Us Separate Hype from Reality
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Elevate your podcasting game with Riverside.fm's studio-quality recordings, lightning-fast editing, and enhanced streaming capabilities—try it today! Get 15% off with discount code Podtastic Riverside.Fm In this episode of Podtastic Audio, I delve into the complexities of podcast fraud with Rob Walch, Vice President of Podcaster Relations at Libsyn…
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Belief you need to unlearn: Everyone is constantly judging you. Unlearning this can make you more socially successful, a better communicator and help you stop overthinking social situations. Why is this important? Believing everyone is judging you can paralyze you in social situations, making you hesitant to speak up in meetings, approach new peopl…
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159 The Three Biggest Podcasting Mistakes and Misconceptions I Made and Proven Solutions to Fix Them
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Elevate your podcasting game with Riverside.fm's studio-quality recordings, lightning-fast editing, and enhanced streaming capabilities—try it today! Get 15% off with discount code Podtastic Riverside.Fm In this episode I address some of the most common misconceptions and mistakes that new podcasters often encounter, providing strategies to overcom…
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Do you have to step out of your comfort zone to be interesting?
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Do you have to step out of your comfort zone to be interesting? Yes, but shattering your comfort zone isn’t the answer, do this instead. Let's dig in. Good things happen outside your comfort zone. If we all stayed within our comfort zones, we'd be on the couch watching Reels all day. While that's safe and low-risk, it means missing out on opportuni…
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158 The Benefits of Niche Focus: Essential Podcasting Tips for Building a Loyal Audience
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Elevate your podcasting game with Riverside.fm's studio-quality recordings, lightning-fast editing, and enhanced streaming capabilities—try it today! Get 15% off with discount code Podtastic Riverside.Fm In this episode of Podtastic Audio, I, Chris, dive deep into the art of refining your podcast by honing in on a specific niche. I emphasize the im…
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You don't have to like everyone, and not everyone has to like you.
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Do you ever feel nervous meeting new people? Here's a game-changing concept: You don't have to like everyone, and not everyone has to like you. This realization can make your interactions smoother and less nerve-wracking. ✅ Embrace that not every interaction will be magical. ✅ Increase your "surface area of luck" by meeting more people. ✅ Focus on …
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157 From Good to Great: Transform Your Podcast with Unique and Resonating Stories
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In this episode of Podtastic Audio, I, Chris, delve into the art of storytelling, a cornerstone of creating a captivating podcast. This is part three of our comprehensive series on how to make a great podcast, and today, I'm sharing invaluable tips and insights on crafting unique and engaging stories that resonate with your audience. Storytelling i…
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How can brands design and deliver seamless customer experiences? (feat. David Avrin and Jim Mitchell)
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Note: Since publishing this episode, we’ve rebranded to TELUS Digital. On this episode, we discuss the importance of reducing customer effort — and the steps brands can take to design and deliver seamless customer experiences. Today, customers demand speed and efficiency. It is up to brands to rise to that challenge. Research from HubSpot indicates…
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Do you fall into the "Perfection Trap"?
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A belief that you need to unlearn is “You need to be perfect to succeed” “Perfect” can take many forms socially... “I need to say something really profound in this meeting.” “I could say that thing, but it’s not interesting enough.” “I could ask this question, but it might sound silly.” "Perfect" is that imaginary bar that you need to jump over to …
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156 The Power of Personal Stories: Key Takeaways for Podcasters Looking to Connect with Their Audience
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In this episode of Podtastic Audio, I, Chris, dive deep into the art of storytelling to help you elevate your podcast. As I broadcast from the bustling streets of New York City, I can't help but share some personal anecdotes, including my early days working at a pizza place called "Wanna Pizza." Those experiences not only shaped my love for pizza b…
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155 The Art of Storytelling in Podcasting: How to Elevate Your Show and Create a Good Podcast
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Welcome to Podtastic Audio, your go-to podcast for mastering the art of podcasting. I'm Chris, your host, and in this episode, I delve into the essential elements that make a podcast truly stand out. If you're an aspiring podcaster or looking to improve your existing show, this episode is packed with valuable insights to help you succeed. I explore…
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154 Enhancing Your Podcast with Video: A Deep Dive into Riverside. FM with Stephen Robles
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In this episode of Podtastic Audio, I dive deep into the realm of video podcasting, offering invaluable tips for those of you who are currently audio-only podcasters and are considering adding a visual element to your shows. I introduce Riverside, a cutting-edge tool designed for seamless video and audio recording, editing, and production. To shed …
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153 Mastering Podcast Editing: Expert Tips and Tricks with Steve Stewart from Podcast Editors Academy
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In this episode of "Podtastic Audio," I dive deep into the world of podcast editing with the incredibly knowledgeable Steve Stewart, the mastermind behind the Podcast Editors Academy. Steve brings a wealth of experience and shares invaluable insights on how to make your podcast sound truly spectacular. Steve Stewart Website Steve Stewart X/Twitter …
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How can brands deliver experiences that create loyal customer advocates? (feat. Jay Baer, Brittany Hodak and Rajiv Dhand)
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Note: Since publishing this episode, we’ve rebranded to TELUS Digital. On this episode, we discuss a longstanding focus for customer experience (CX) leaders — loyalty — and the role of CX delivery in creating customer advocates and word of mouth. According to Nielsen, 88% of consumers trust recommendations from friends and family over all other for…
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152 Podcasting for Productivity: My Innovative Approach to Maximizing Efficiency in Client Podcast Production
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In this episode of Podtastic Audio, I delve into the intricacies of podcast production, sharing my journey from a novice in 2019 to the CEO of my own company, Podtastic Audio. I offer a comprehensive guide on how I record, edit, and distribute podcasts for my clients, emphasizing the importance of time management and high-quality audio. I explain m…
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151 Social Media Algorithms Explained: Insights and Strategies for Podcasters to Expand Their Reach
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In this episode of "Podtastic Audio," I dive deep into the intricacies of podcasting equipment and the evolving landscape of social media algorithms. I share my personal journey from starting with minimal gear in 2019 to now using advanced tools like the Rode PodMic USB. I highlight the benefits of this versatile microphone, including its new pop f…
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150 Avoid Common Podcasting Mistakes: Learn to Build Your Unique Voice
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In this enlightening episode of "Podtastic Audio," I explore the critical mistakes that new podcasters often make when they attempt to emulate their favorite shows. I began my own podcasting journey in the summer of 2019, initially modeling my approach on traditional radio formats. However, I quickly realized that podcasting demands a unique set of…
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149 Marketing Magic: Danielle Clark's Expert Tips for Indie Podcasters
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Indie podcasters often struggle with marketing their shows, but Danielle Clark from the No More Late Fees podcast shares her expertise to help guide them to success. Danielle and her co-host Jackie draw on their experiences working at Blockbuster in the 90s to create engaging content. To effectively market a podcast, focus on identifying and levera…
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148 The Power of the Start: Elevating Your Podcast Intro to Hook Your Audience
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In this episode of "Podtastic Audio," I, Chris from the Kris and Kristine Show, dive deep into the intricacies of podcast production, sharing valuable insights from my own experiences and expertise. I begin by discussing the critical importance of a podcast's initial moments, advising against starting episodes with ads, as they can prompt listeners…
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What is the Frank And Oak secret for adapting to changing customer preferences?
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Note: Since publishing this episode, we’ve rebranded to TELUS Digital. On this episode, we explore how eco-friendly apparel brand Frank And Oak evolved its business model to adapt to customer expectations — and how data, feedback and technology are used to optimize its CX strategy. Founded in 2012 as an online-only menswear retailer, Frank And Oak …
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147 Closing the Chapter: Reflections on Twitter Resharing Groups in Podcast Promotion
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In this episode of Podtastic Audio, I reflect on the early days of podcast promotion with my first podcast, "The Kris and Kristine Show," back in mid-2020. We utilized Twitter resharing groups as a marketing tool, where podcasters would share new episodes within the group, and members were expected to reshare each other's content. However, recent o…
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146 Zero Budget, Maximum Impact: The Art of Crafting a Free Podcast
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Welcome to another episode of Podtastic Audio! I'm Chris, your host, and in today's episode, I'm diving into the world of creating a top-notch podcast without breaking the bank. From editing software to hosting platforms, I'll show you how to produce a high-quality show entirely for free. With tools like Audacity for editing, Spotify for Podcasters…
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145 Maximizing Your Podcast's Reach: Harnessing Social Media Strategies with Katie Brinkley
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Welcome to Podtastic Audio! In this episode, I sit down with social media expert Katie Brinkley to explore the ins and outs of leveraging social media marketing to boost your podcast's visibility. From crafting engaging content to mastering the art of strategic posting, we delve into actionable strategies for maximizing your podcast's reach on plat…
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144 Podcast Movement: Networking, New Connections, & Another AI Audio Enhancement Tool
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Hey there, fellow podcasters! Chris here, your host at Podtastic Audio, and I've just returned from an exhilarating journey at Podcast Movement in Los Angeles. Let me tell you, it was an absolute blast! From attending insightful sessions on innovative storytelling techniques to diving deep into the world of monetization strategies, I soaked up ever…
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EP160: 5CQ for Ivanka Fear, Author of LOST LIKE ME
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Shawn chats with Ivanka Fear about her latest book 'Lost Like Me,' the creative process behind her writing, themes of identity, the significance of setting in storytelling, the challenges of self-doubt that many writers face, poetry, novels, having confidence, and Janet Evanovich.
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What trends are shaping customer experiences in 2024?
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Note: Since publishing this episode, we’ve rebranded to TELUS Digital. On this episode, we discuss customer experience trends – and how these trends are impacting CX leaders’ priorities in 2024. Drawing on decades of experience and conversations with CX executives at some of the world’s top brands, our expert guests speak to the challenges and oppo…
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EP159: 5CQ for Elizabeth Crowens, Author of THE HOUNDS OF THE HOLLYWOOD BASKERVILLES
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Shawn chats with Elizabeth Crowens about being a bi-coastal writer, the entertainment industry, screwball comedies, mysteries, Basil Rathbone, old and new Hollywood, and the importance of understanding film history.
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143 Connected Conversations: Navigating Social Networking for Podcasters with Reena Friedman Watts
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Hey Podtastic Audio fam, Chris here! I am beyond stoked to share with you all that I'll be hitting up Podcast Movement in LA this week, and let me tell you, the excitement is off the charts! In this episode, I dive into my anticipation for the event, sharing my expectations and hopes for what it'll bring to my podcasting journey. Podtastic Audio Yo…
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EP158: 5CQ for Linda Norlander, author of THE DEATH OF GOLDIE'S MISTRESS
24:40
24:40
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24:40
Shawn chats with Linda Norlander about writing multiple series, including her newest featuring a cat, character development, twins, best writing practices, storytelling, discipline, motivation, and being on time.
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1
EP157: 5CQ for Claire Booth, Author of HOME FIRES
27:56
27:56
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27:56
Shawn chats with Claire Booth about her journey from reporting on crime to writing fiction, the Hank Worth mystery series, the Ozarks, research, writing from a male perspective, and keeping a long-running series fresh.
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