Những podcast Drills hay nhất (2023)

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Dental Drills Bits

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Prescheduling Myth Buster 24:43

7d ago24:43

24:43

Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Welcome to this week's episode of Dental Drill Bits, where we dive into the world of "Prescheduling Myth Busters." In this episode, we debunk the common misconception that it's acceptable to preschedule a pati…

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Dental Drills Bits

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Marketing SOS: How to Recognize Red Flags and Transition to a New Marketing Partner 26:44

14d ago26:44

26:44

Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Welcome to this week's podcast, where we delve into the crucial question of "When is it time to switch my marketing company?" Join us as we uncover key insights to help you make informed decisions about your m…

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Dental Drills Bits

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Acknowledgement's Role in Positive Patient Experience & Loyalty 18:44

23d ago18:44

18:44

Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In the US, approximately 1.6 million people are changing dentists every month, making patient retention and loyalty critical to any dental practice's success. When the value per patient is so heavily weighted …

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Dental Drills Bits

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Measuring Success in Your Dental Practice: Key Metrics to Track 27:50

28d ago27:50

27:50

Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In this episode, we explore the question "How do you measure dental practice success?" For one, there's more to it than just looking at production numbers or collections. You may have sky high new patient numb…

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Dental Drills Bits

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5 Key Steps to Develop an Outstanding Dental Team 26:57

1M ago26:57

26:57

Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In this week's episode, TEAM is the focus. Without a strong team, your practice isn't producing at it's full potential. We know hiring and firing isn't your favorite activity of the year, but making sure the r…

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Dental Drills Bits

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Tackling the Top 5 Issues Practices Encounter with Effective Solutions! 31:08

1M ago31:08

31:08

Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ This week's episode is all about common issues that practices have. Some of these issues, you may not even know you have! Covering the topics of productivity, scheduling, and communication, we will dive deep i…

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Dental Drills Bits

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Maximizing Acceptance with Active Listening: The Key to Treatment Acceptance 20:52

2M ago20:52

20:52

Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In this week's episode, we are breaking down effective patient communication and addressing objections properly. It all starts with truly listening to patient concerns, whether it's based in fear, financial wo…

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Dental Drills Bits

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Ignoring Patient Complaints Can Shrink Your Practice 19:21

2M ago19:21

19:21

Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In this episode, we explore the idea that complaints are a gift rather than a curse! We discuss how listening to complaints can provide valuable insights and opportunities for improvement in your dental practi…

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Dental Drills Bits

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Juggling Patients: Balancing In-Person and Phone Interactions in Your Practice 21:45

2M ago21:45

21:45

Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In this episode, Sandy and Michael discuss the age-old question: "What comes first, the patient in front of you or the one on the phone?" They share insights on how to handle both effectively, with a focus on …

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Dental Drills Bits

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Successful Patient Interactions Are The Key to a Happy Practice 24:23

2M ago24:23

24:23

Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Did you know that up to 93% of communication is done non-verbally? Well, it’s true, and it might be the key to handling tough patients in your practice… Successful Patient Interactions will make or break your …

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Dental Drills Bits

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The Importance of Acknowledging Team Members 24:53

3M ago24:53

24:53

Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you:: https://www.docsites.com/landing-pages/ddb/ It was "dental assistant" appreciation week not that long ago...did you feel like you HAD to do something instead of wanting to do something for your dental assistant? You never really know what goes on in th…

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Dental Drills Bits

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Is Your Front Office Decreasing Your New Patient Flow? 35:55

3M ago35:55

35:55

Sponsors: Do you need a new website or marketing agency, check out what Docsites can do for you:: https://www.docsites.com/landing-pages/ddb/ Does your front office understand your marketing? If they don’t then they are probably decreasing the amount of new patients you could and should be seeing! Did you also know that your website and marketing c…

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Dental Drills Bits

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How to Successfully Conduct Group Interviews! 26:57

3M ago26:57

26:57

Think about it, if you put an ad out and get 10 applicants… 8 out of the 10 sent in a resume that seems good… will you take a whole day to interview those 8 applicants? There’s a better way, a much better way! Group interviews! Sandy gives us the tools and system to establish and conduct an extremely successful group interview. Once you hear this e…

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Dental Drills Bits

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How to Build a Productive Front Office Team! 21:36

4M ago21:36

21:36

Do you feel like you can’t find any great employees? Are you tired of recommending procedures, systems, or even tips to your front office but for some reason they don’t stick with the recommendations? Do you feel like you are always having to micromanage your team or a team member? Do you even know if some team members are really contributing to th…

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Dental Drills Bits

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A Closer Look at Electronic Statements & Recare Notices 21:23

4M ago21:23

21:23

Sponsors: Check out Docsites LIMITED TIME OFFER here: https://www.docsites.com/landing-pages/ddb/ Get the money! Sandy’s a real world consultant and having a ZERO A/R is not real world! You’ve got people that come and get the dental work and ins pays, or your going to bill them, if you get a 30% open rate in emails you’re in the top tier. Sandy cam…

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Dental Drills Bits

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Quick Tips for the Front Office! 19:23

4M ago19:23

19:23

This episode is for the person greeting patients and answering the phones at the front desk. Some new team members need to know and master some of the basics, so if you have new team members, this episode is a “mandatory listen” as part of their training. We discuss these four essential tips: Practice Information. Know basic practice information. H…

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Dental Drills Bits

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How to Use the “New Patient Call Slip” for Consistency 24:35

4M ago24:35

24:35

Do you need a new website or marketing agency, check out what Docsites can do for you:: https://www.docsites.com/landing-pages/ddb/ It’s a piece of paper. But what’s on this piece of paper that’s not in your software? This slip is going to keep your new patient calls on task and in order. It will have all the necessary information you need and it w…

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The Youth Baseball Edge Podcast with Rob Tong: Coaching | Drills | Strategy

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YBE164: Lessons Learned in 2022 32:51

4M ago32:51

32:51

Host Rob Tong looks back on the spring and fall seasons for his three teams in 2022 and whittled down seven lessons that he thinks might be helpful to you for 2023 and beyond. Plus Rob answers the Question of the Week about about why not teach a level swing if it produces higher batting averages. Please let us (and others) know how you feel about t…

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Dental Drills Bits

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Are You The Problem in Your Practice? 28:20

4M ago28:20

28:20

This is a serious talk we have to have. Have you ever said to yourself: “my employee isn’t smart, my team isn’t doing the best, I buy new equipment and no one uses it… I’m not buying them anything anymore!”etc. Or maybe people aren’t delivering and producing on your team, or you can’t keep people on your team... Whose fault is it… the leader. Somet…

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Dental Drills Bits

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“Why can’t I find great people for my team”!? 24:34

5M ago24:34

24:34

Check out Docsites here and schedule a completely free personalized demo: https://www.docsites.com/landing-pages/ddb/ You need to have protocols in place and systems in order to find someone GREAT for your team and it starts with your reputation. That’s step one in the system, what are your employees and ex-employees saying about you? Your reputati…

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Dental Drills Bits

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The Forgotten Patients 20:25

5M ago20:25

20:25

Did you know January is one of the best months to reactivate patients? Think about the retention rate and see what’s the percentage of patients you're retaining. The problem is practices are always looking for new patients because the back door is always open. Some of us have two back doors open! You need to stay in touch with people and mix up the…

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Dental Drills Bits

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A Solution for Chronic Absenteeism 22:11

5M ago22:11

22:11

You get a text message from a staff member that says they can’t come to work today, now what do you do? In this episode Sandy talks to us about the proper steps we need to take with handling staff members who seem to be absent or miss a lot of work days for whatever reason. We discuss how we can remedy this and how you can ensure it doesn’t spread …

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Dental Drills Bits

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Production Focused v.s. Patient Focused 21:42

5M ago21:42

21:42

You may have heard this or possibly, some of you listening, may even think this way: “we don’t have a production goal because we are patient focused”. Knowing your income and taking care of patients are two different things. In this episode Sandy gives us the exact formula you need to boost your production. She also lets us know how patient care is…

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Dental Drills Bits

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Ask Sandy Anything! 33:54

6M ago33:54

33:54

In this episode we dive into our Facebook group: Dental Gumbo and answer questions you have asked Sandy in the recent weeks. Sandy answers and discusses these 3 main questions: How early to confirm appointments? How do you deal with assistants or hygienists not showing up for work (slightest cold)? How to present 3rd party financing as an option an…

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Dental Drills Bits

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The 10 Key Elements for 2023 24:21

6M ago24:21

24:21

Lately in the last week or two people are thinking ahead and what they’ll do differently in 2023. And we love it! In this episode Sandy gives us 10 key principles we MUST upgrade or improve within our practice! They are: Low retention rate. Too many broken appointments. Bonus systems that don’t work. Poor Recare systems. High accounts receivable ba…

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Dental Drills Bits

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Christmas Bonus, YAY or NAY? 26:38

6M ago26:38

26:38

A lot of your employees are planning their whole Christmas around their Christmas bonus. However, is a Christmas bonus really necessary? How can you make this “bonus” work for you and how can you stop it if you don’t have the funds but feel the “need” to do it because you’ve done it in the past?! Sandy gives us the instructions, script, and formula…

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Dental Drills Bits

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How You Can Go Broke Saving Money? 31:23

6M ago31:23

31:23

Most dentists and especially practice owners, watch their money, and the decisions they make to KEEP money is causing missed opportunities and keeping the income down. Now, saving money is not a bad thing, that’s not what we are discussing here. We are talking about how often we step over dollars to pick up pennies. In this episode Sandy gives us a…

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The Youth Baseball Edge Podcast with Rob Tong: Coaching | Drills | Strategy

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YBE 163: How To Properly Coach Third Base with Toby Gardenhire 32:50

7M ago32:50

32:50

While the majority of 1B coaches in youth baseball tend to be spectators rather than coaches, 3B coaches in youth baseball also tend to not fulfill their responsibilities well and/or not know all their responsibilities. Toby Gardenhire, manager of the St. Paul Saints, is back to break it all down for us again in Part 2 of a two-part interview. Plus…

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Dental Drills Bits

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What Exactly is Covered, Taught, & Given Away at a Scheduling Academy 24:42

7M ago24:42

24:42

If you ever wanted to be a fly on the wall in Sandy’s Scheduling Academy, this is it!

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Dental Drills Bits

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Stop the Surcharges for Credit Cards! 14:25

7M ago14:25

14:25

Should you add 3-4% on the dental bill if people are going to use credit cards? The quick answer is “NO”! This can easily make your patient lose trust in you. Remember people don’t carry cash or checks as much anymore. More and more people are using credit cards. When you add the 3-4% on the patients bill, this is working against your internal mark…

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Dental Drills Bits

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Do you have an Office Manager or Front Office Employee? 30:43

7M ago30:43

30:43

Did you know if your team is less than 10 employees, you more than likely should NOT have an office manager! Some practice owners put someone who has some dental experience in the front and name them an office manager. That is not the right thing to do. In this episode Sandy breaks down the real responsibilities of an Office Manager and when is it …

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Dental Drills Bits

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Why Do Patients Leave!? 20:10

7M ago20:10

20:10

There’s a shocking statistic that Sandy mentions in this episode which is: 1.6 million people are changing dentists and 25%-50% patients are lost over a 5 year period. This means we MUST work on our attrition, retaining these patients! In this episode Sandy tells us the 3 main reasons why we lose patients and how we can stop making these major mist…

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Dental Drills Bits

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How to Drastically Improve Your Performance Reviews 19:52

8M ago19:52

19:52

You know what? You shouldn’t even call them “performance reviews” anymore! In this episode Sandy lets us know exactly what we should do with the “one on one” meetings we have with our team members. Meeting one on one with team members is always a good thing. Sandy tells us how we should call them a “one on one” and bring the employee’s: Attendance …

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The Bar Exam Drills Podcast

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Bar Study Motivation Podcast - Ep 016 - u/PancakeLawyer 31:09

8M ago31:09

31:09

Our SIXTEENTH and SECOND Texas specific episode, where u/PancakeLawyer shares her bar exam journey!As usual, we start with u/PancakeLawyer’s background into becoming interested in law, with a specific story about a trademark competition for 20 dollars.Next we discuss retaking the bar exam and realizing your own weaknesses pertaining to taking the b…

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Dental Drills Bits

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Handling “Inter-Office Wars” PART 2 17:58

8M ago17:58

17:58

If you haven’t heard “How to Handle “Inter-Office wars” which was the episode before this one, please go do so! It got so much feedback! Because of all the questions we received, Sandy decided to answer those questions and do a part two! The 2 most popular things that people contacted Sandy after the previous episode was: What to do if you are new …

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The Youth Baseball Edge Podcast with Rob Tong: Coaching | Drills | Strategy

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YBE 162: How To Properly Coach First Base with Toby Gardenhire 33:59

8M ago33:59

33:59

What exactly does a first base coach do in youth baseball? A LOT, actually. Toby Gardenhire, manager of the St. Paul Saints, breaks it all down for us in Part 1 of a two-part interview. Plus Rob answers the Question of the Week about whether players can be first base coaches. Please let us (and others) know how you feel about the show by giving us …

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Dental Drills Bits

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How to Handle “Inter-Office Wars” 23:39

8M ago23:39

23:39

Are you experiencing gossip, negativity, conflicts between your team, dishonesty, and employees always shifting the blame to other employees? This episode will help! 20% of all workers are unhappy with their jobs! This means that 80% are trying to get along with their workers and the other 20% are sabotaging that relationship! A lot of this dissati…

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Dental Drills Bits

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The Ultimate Goal of a Practice Management Consultant 28:41

8M ago28:41

28:41

Nowadays there are lots of consultants out there. Specific consultants and consultants who try to cover everything under the sun. However, what is the ultimate goal of a consultant? In this episode Sandy gives us insight on this and what we MUST look out for, when it comes to bringing on a consultant. Sandy tells us what questions we should ask bef…

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Dental Drills Bits

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Quiet Quitting: How to Identify & Deal With It 21:49

9M ago21:49

21:49

“Quiet quitting” is nothing new, it just has a name now. According to a recent study: “Quiet Quitters” make up 50% of the US workforce! 32% are disengaged employees and 18% are the type of employees that go on social media and trash talk or display how they hate their employer. Why does “quiet quitting'' happen? In this episode Sandy lets us know h…

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Dental Drills Bits

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When is an Appointment Confirmed? 18:59

9M ago18:59

18:59

Confirming appointments is one of the most important things that a scheduler does every single day. Confirming, when done the right way, assures the schedule will stay intact. In this episode Sandy breaks down the mistakes we tend to make when we “think” we have confirmed an appointment but in reality, we have not. A lot of the time we tend to send…

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Dental Drills Bits

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Take Your New Patient Calls to Another Level! 39:34

9M ago39:34

39:34

Sandy was doing a mystery call for a practice and noticed a major issue… the practice didn’t answer her phone call… that’s how this episode came up! There’s two main things we need to do if we want more new patients in our office. Make sure there are absolutely NO barriers blocking the new patient from reaching you over the phone. Make sure you tak…

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Dental Drills Bits

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5 Steps to Improve Employee Attendance 30:00

9M ago30:00

30:00

You know that one person who's always missing days, calling in, or maybe they save up time off and leave for a long time. Welp, there’s procedures and systems to prevent that and actually improve all of your employees' attendance! In this episode Sandy gives us 5 major steps that will improve attendance and help motivate employees to not miss a day…

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The Youth Baseball Edge Podcast with Rob Tong: Coaching | Drills | Strategy

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YBE 161: Rules Every Coach Should Know Before Arguing With Umpires, Part 4, with Brandon Jackson 1:14:27

9M ago1:14:27

1:14:27

Test your knowledge of more commonly misunderstood baseball rules with Brandon Jackson, former umpire at the D1/DII/DIII level. Coaches should know these rules before going out to argue with the umpires. This is Part 4 of a four-part interview. Plus Rob answers the Question of the Week about what his hitting philosophy is and how to train it. Pleas…

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Dental Drills Bits

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10 Actions That'll Skyrocket Your Treatment Acceptance 31:57

10M ago31:57

31:57

Treatment planning starts much earlier than you expect. If you want your treatment acceptance percentage to increase you first have to know what to look for and then implement these specific actions to see results. Sandy gives us the 10 bulletproof actions steps that will increase your treatment acceptance. One of the first steps is making sure you…

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Dental Drills Bits

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The 5 Productivity Killers in Your Practice & How to Prevent Them 31:08

10M ago31:08

31:08

There's nothing worse than seeing the schedule full the day before, or even the week before, then… once the productive day arrives… the schedule starts falling apart. Why is this happening?! Could it have been prevented?! What is killing this productive day!? A lot of us are unaware of how much productivity is being killed in the practice. Some of …

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Dental Drills Bits

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How to Do a Soft Credit Pull on an Applicant or Patient 26:39

10M ago26:39

26:39

When you're listening to this episode we want you to think about your accounts receivable balance. We want you to think about how many patients have accepted treatment, have received treatment, maybe only paid a portion of the whole treatment cost or not even a penny... and never came back. This means the patient has committed premeditated fraud. H…

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Dental Drills Bits

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5 Action Steps to Avoid "Sucktember" 23:40

10M ago23:40

23:40

September has been widely known in dentistry as “Sucktember”. Everything seems to slow down, no shows are high, production is low, and the schedule seems to fall apart insanely fast. In fact, some of you even decide to take September off! DON’T! In this episode Sandy breaks down the reason why we had a horrible September and how we can prevent “Suc…

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Dental Drills Bits

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Why are "No-Shows' & Last Minute Cancellations Happening to You 28:59

10M ago28:59

28:59

Key takeaways from this episode: 1. What do patients that "no-show" have in common. 2. Every practice needs an "appointment wrap up" process. 3. What to ask a patient in regards to following up with them. 4. What's the best script for confirmation calls. 5. What to do when presenting treatment plans to ensure a second visit.…

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Dental Drills Bits

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3 Systems That Open The Door to Fraud & How to Prevent It 23:49

11M ago23:49

23:49

We know how convenient it is to have your employee order supplies for you, deal with credit checks, and even order things on Amazon for you and handle any returns… but you need to be more aware of it. Why? Well, Sandy received a call about a situation the other day. And this isn’t the first instance an office has called her to see how they should h…

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The Youth Baseball Edge Podcast with Rob Tong: Coaching | Drills | Strategy

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YBE160: Rules Every Coach Should Know Before Arguing With The Umpire, Part 3, with Brandon Jackson 58:13

11M ago58:13

58:13

Test your knowledge of fair vs foul, batter's box rules, granting time, the infield fly rule, batted balls hitting objects, how to make appeals and the legality of stealing signs, as well as whether common arguments are myths or truths. Brandon Jackson, former umpire at the D1/D2/D3 level, is back to explain these commonly misunderstood rules coach…

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