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The Foodservice and Hospitality industries are evolving in ways you’ve never heard of – until now! TechNovator Rob Grimes, the leading voice of foodservice and hospitality technology, hosts ACCELERATE where ideas are shared, and new innovation is on the table! Presented through a lens outside the norm, ACCELERATE features conversations with thought-leaders, highlights new concepts, and identifies global trends, that create opportunities to ACCELERATE your business.
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The Good, The Bad & The Foodservice Industry

MAFSI — Manufacturers' Agents Association for the Foodservice Industry

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MAFSI’s Research Data and Trends Committee keeps its eyes on the health of our industry, helps navigate all the ups, downs, and unexpected turns the market takes, and explores — The Good, The Bad, and The Foodservice Industry.
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A podcast about restaurant distribution and foodservice economics. David works in the foodservice distribution industry, servicing restaurant groups in the U.S. Pacific Northwest. "I have spent half of my career in restaurants learning from customers, and the other half supporting restaurants as a foodservice distributor. Having always looked for a podcast that could teach me more about distribution, supply chain, foodservice sales, products, and restaurants, but never finding it... I decide ...
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Welcome to the All Hands In: Rockstars in Foodservice Podcast! This is where we are inspiring, educating and celebrating how amazing food, guest service and creative marketing happens everyday because of all the smart, hard working hands it takes in making a rowdydow of ‘all things food’ possible to feed people everyday, everywhere!
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Paul Fournier, president at TacticWare Resources and a highly sought-after food service consultant. Nick and Paul talk about the evolution of the broker industry, the importance of maximizing broker relationships, and how manufacturers can work with brokers to a…
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As seniors increasingly use technology in their daily lives, innovative solutions are emerging to cater to their unique needs across different industries. Terence Ronson, Founder of Pertlink, has leveraged his hospitality expertise to develop technologies for senior living residences, such as voice control for simple tasks and dietary tracking syst…
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Welcome to a brand-new episode of The Good, The Bad, and the Foodservice Industry, where we explore the intricacies and tales from the heart of the foodservice world. We're bringing you a thought-provoking discussion on-site from the MAFSI 2024 conference around "Unreasonable Hospitality," a book written by Will Guidara, the former general manager …
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Hannah Lopez, the Director of Marketplace for Food Service at the Plant Based Foods Association (PBFA). Nick and Hannah discuss exciting developments in the plant-based food movement, recent legislation in Los Angeles County, and Hannah's background in starting …
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Across almost every industry, self-service is being implemented in some format. Grocery stores have self-checkout, hotels have self-check-in/out, and of course the foodservice industry has embraced kiosk ordering. Joining in an Accelerate Spotlight conversation this week with Rob Grimes is Tyler Wells, ISV & Strategic Accounts Partner Manager, Amer…
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Hong Kong has always been ground zero when it came to hospitality, tech, innovation and education. How this came to be, and was put to practical use was the subject of conversation with this week’s guest, Richard Hatter. Richard has an extensive background in the hospitality space, opening many hotels in the Asia-Pacific market over the last 25 yea…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo takes an intimate look at the nearly nine-year journey of his company, Portillo Sales and Marketing. Nick talks about the importance of having a strong founding team, investing in key hires, and embracing change and innovation. He shares how building a strong company cultur…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Paul Neal, CEO of Vantage Point Commercial Capital and a real estate finance expert who's carved a niche in helping business owners secure their financial future through property ownership. Paul shares his wisdom on how owning your building can significantly pro…
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One of the problems the industry has always had, what is ‘technology’ in the first place?” jokes this week’s guest, Barbara Timm-Brock, CEO of E-Track. With a mutual passion for tech and operations with the foodservice industries, but coming from different starts in the industry, Barbara joins Rob as they examine the past, present, and future from …
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Dan Gordon, a transformative coach in the fields of business, sales, and public speaking. Dan shares his philosophy on the importance of being interesting over just being good at something. Through a blend of personal experiences and sharp insights, Dan illustra…
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In this episode of the Accelerate Podcast, host Rob Grimes, delves into the pulse of hospitality tech in a "Hospitality Tech: State of the Union" episode. Drawing inspiration from the recent State of the Union address, he embarks on a comprehensive exploration of the technological landscape within the hospitality industry. Join Rob, as he navigates…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Stephanie Lind, whose extraordinary story embodies the resilience and innovation at the heart of the food service industry. Stephanie brings invaluable insights from her multifaceted career, emphasizing strategies that drive small, impactful brands toward succes…
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In this week's episode, host Rob Grimes puts the spotlight on TechSpectations, or rather, the expectations of tech within hospitality. Not about airing grievances or frustrations about technology but rather a constructive dialogue aimed at dissecting observations and insights shared with Rob by industry insiders. From investing in cutting-edge tech…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Mario Sakora, a thought leader in the realm of human behavior, leadership development, and Enneagram application within the business space. He discusses the Enneagram model of personality styles and how it can be used in leadership development. Mario shares insi…
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Welcome to the second episode of MAFSI's “The Good, The Bad, and The Foodservice Industry.” This episode focuses on the relationship between foodservice Manufacturers’ Reps and Service Providers and how service plays a crucial role in our industry. Our special guest is Nick Cribb, President of Sam’s Service, Inc., and current president of CFESA. Wi…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Laura Chute, Vice President of Sales for Custom Culinary. With over 20 years of experience in the industry, Laura shares her passion for helping customers optimize their businesses and create positive outcomes. She discusses the importance of rest and recovery i…
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In this solo episode of the Titans of Food Service podcast, Nick Portillo delves into the profound changes and consolidations occurring in the food service broker industry. Nick touches on the emotional journey and the evolution of his business, Portillo Sales and Marketing, emphasizing its challenges and triumphs. He discusses how they navigated t…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with food service maven Candace Williams. Set against the background of Candace's expertise in the plant-based beverage space, this dialogue delves into her career trajectory, her innovative approach to national accounts, and her integral role in the ascent of Califi…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Ed Zimmerman, a seasoned professional with over four decades of experience in the food service industry. He is the President of The Food Connector, a company that specializes in B2B marketing and strategy within the sector. Ed shares valuable perspectives on the…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Dan Bubniak, former CFO and COO of Dirty Hands, a natural food merchandising company. Having occupied the helm of a small family business that underwent a remarkable 20x growth over six years to become a national powerhouse with a presence in over 35 states and …
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Russ Hawkins, a celebrated influencer in food service technology. With Russ’ extensive experience in tech, he discusses the transformative potential of data analytics for businesses and shares how Agilence, Hawkins' company, allows food service entities to tap i…
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This episode previously aired on the CEO Podcast. "In this episode, Vince and Scott are joined by a special guest, Nick Portillo, to delve into the fascinating world of building a generational business. They explore various aspects of thriving in a generational business and offer valuable insights on what it takes to create a successful family-run …
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In this Christmas special of the Titans of Food Service podcast, host Nick Portillo invites his father, John Portillo, to discuss their favorite holiday foods, traditions, and movies. They also reflect on their professional achievements in the past year. John emphasizes the importance of prompt communication in the food service industry and shares …
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In this episode, host Nick Portillo shares his excitement for the upcoming season of the Titans of Foodservice podcast and reflects on the valuable insights gained from the previous 52 episodes. Nick talks about how to become comfortable with failure, the power of following up, and the value of getting involved in your community. Listen this week a…
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In this special episode of the Titans of Foodservice podcast, host Nick Portillo speaks with his wife Carly Portillo. Carly is a marriage and family therapist with her own private practice. She specializes in helping individuals and couples navigate relationships and improve their mental health. Nick and Carly discuss their experiences in their res…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Chris Jennings, a sales training expert with over 30 years of experience. Chris believes in creating better conversations and win-win relationships. Chris talks about the importance of being authentic and relatable when talking to customers and encourages salespeop…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with executive coach and organizational development expert Margie Oleson. Margie shares her insights on transforming leadership teams and building high-performing organizations. She emphasizes the importance of teamwork and clarity in achieving success and offers practi…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Patrick Day, Vice President and General Manager at Giordano's Food Service. Patrick shares his journey from owning and running restaurants to becoming a top sales rep at Cisco and eventually landing his current role at Giordano's. He emphasizes the importance of un…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Barb Colucci, Corporate Executive Chef of Del Taco, a culinary trailblazer with a remarkable journey in the food service industry. Barb's expertise spans across full service restaurants, quick service restaurants, and manufacturing. She has worked with renowned bra…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Liz Seelye, founder and Brand Wayfinder of StarryEyed Strategy, a global insights, strategy, design, and activation consultancy in the food service industry. Liz shares her journey in the food service industry and her passion for helping food brands define their pu…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Taylor Crown, past President of Acosta. Taylor started his career working alongside his father in their family-owned food service brokerage, Buzz Crown Enterprises. Taylor shares his remarkable journey in the food service industry and his journey to becoming the Pr…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Nicolas Fanucci, Owner of Fanucci Restaurant Group. Nicolas shares his journey in the food service industry, from working with renowned French chef Roger Verge to his time at the French Laundry under Thomas Keller. He discusses the high expectations and intense tra…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Talia Samuels, President of Outshine Public Relations, a company that specializes in PR and marketing for the culinary and hospitality industry. In this episode, Talia shares her journey from being a Spanish linguistic major to starting her PR agency at the age of …
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Porter Hinton, COO of Canteen. Porter discusses the growth and success of Canteen and talks about the challenges and opportunities in the industry, such as labor shortages, regulations, and inflation. Porter emphasizes the importance of listening, learning, and bei…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Tim Strand, President of RESCO. Tim shares his background and how he got into the food business, growing up in a family-owned company. He discusses RESCO's focus on providing exceptional sales support for food service manufacturers, including lead generation and ma…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks to Eric Goodman, President and CEO of Mountain View Services. Eric shares his journey in the food service industry and his commitment to making a difference in the lives of others. He discusses the unique niche of his business, which provides full-line grocery service, …
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks to Rosalyn Darling, a culinary innovator and entrepreneur, who shares her journey from marketing to the food service industry. She discusses her passion for food and how she developed her unique mindset of culinary compassion. Rosalyn emphasizes the importance of empath…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Scott Tomes, CRO of Bongards Creameries. Scott shares his remarkable journey in the food service industry, starting as a division manager at Schwann's. Today, he is a trailblazer in the industry, leading Bongard's to new heights of success. Scott discusses the chal…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Jack Crawford, a sales expert in the K-12 food service industry. He currently serves over 900,000 students daily and is the industry chair for the School Nutrition Association. Jack shares his insights on the tactical steps that make the K-12 industry successful. H…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Brian Will, a renowned entrepreneur, author, and titan in the world of business and sales management. He has an impressive track record of success, having co-founded and led seven highly successful companies across diverse sectors that reached a valuation of over h…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Craig Haley, President of Smokey Mo's Texas Barbecue. Craig shares his journey and insights into the food service industry. Starting as a delivery driver in high school, Craig fell in love with the restaurant industry and worked his way up to become a restaurant ma…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Marlon Gordon, Founder and CEO of NxtGen Network. Marlon is transforming the education and non-commercial space through his groundbreaking initiatives and creative marketing agency. From a digital magazine for K-12 to the revolutionary platform known as First Taste…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Adam Letizio, Senior Vice President of A.J. Letizio Sales and Marketing. Adam shares his journey in the foodservice industry and discusses how his family has been in the industry for over 100 years, starting with a meat store in 1912. He talks about his experience …
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Cathy Holley Publisher and Editor-in-Chief at Flavor & The Menu Magazine and owner of the Flavor Experience event. Cathay and Nick discuss trends in the food service industry, focusing on Gen Z and their preference for experiential dining. Kathy shares insights int…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Kern Halls, Owner, and Chief Innovator at Ingenious Culinary Concepts. Kern discusses his journey in the foodservice industry, including his work in the school foodservice sector and helping schools increase revenue through cafeteria refreshes. Kern also talks abou…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Paul Mangiamele, Owner, Chairman, and CEO of Legendary Restaurant Brands. Paul discusses various aspects of running a franchise model and being a global company in the restaurant industry. He shares his passion for the brands he leads and owns, emphasizing the impo…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Kareema Goodwin, Senior Vice President of National Account Sales for Tractor Beverage Co. Goodwin shares insights from her journey in the foodservice and provides tips and tricks for selling into national accounts. Nick and Kareema talk about the challenges of work…
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In this episode of the Titans of Foodservice Podcast, Nick speaks with Steve Sweeney, former CEO and President of Chartwells. Steve shares his journey in the food service industry, from his early days in his family's restaurant and hotel business to becoming a chef, and eventually transitioning to the managerial side of the industry. Steve and Nick…
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In this episode of the Titans of Foodservice Podcast, Nick speaks with Guy Rigby, VP of Food & Beverage for Four Seasons in the Americas. Guy shares his journey in the luxury hotel industry, from starting as a receptionist at the Ritz Hotel in London to working in Houston, Tokyo, Bangkok, and New York. He also shares his insights on the importance …
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