Join us as we swap ideas with thinkers, innovators and doers from around the world and around L.E.K. Presented by consulting powerhouse L.E.K. Consulting (www.lek.com), Insight Exchange™ is a new forum dedicated to the free and open exchange of the most interesting, important, and urgent ideas in the world of business. From the farthest-reaching environmental issues to innovations in retail, industrials, and healthcare, every installment of Insight Exchange™ invites luminaries to tell us wha ...
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Navigating US Packaging Trends: The Current Opportunities for Brand Owners
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In this discussion, we dive into the world of brand packaging, examining the responses from a thorough survey amongst over 400 brand managers. The episode is led by the expertise of L.E.K. Consulting managing directors Thilo Henkes, Jon Moss and Jeff Cloetingh, as well as Roger Zellner, who analyze the balancing act between innovative packaging sol…
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Achieving Expected Value in M&A – The Integration Triangle
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Throughout this episode, our experts will discuss the intricacies of merging and acquiring businesses and the importance of the Integration Triangle, a framework we have developed to ensure successful outcomes. Host Cristina Barquero is joined by Phil Roux, a partner with 20 years of experience in M&A, and Tom Marshall, a principal in L.E.K. Consul…
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Health and Wellness: Who's Your Target Consumer?
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In this episode, L.E.K. Consulting’s health and wellness experts discuss their survey of 1,800 consumers, which they conducted to understand evolving trends in health and wellness, and the seven distinct consumer archetypes they identified. From the traditionalist to the trendspotter, these archetypes each have a different attitude, preference and …
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The US Healthcare Provider Landscape in 2035 — Part 2
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In this episode, our hosts Kevin Grabenstatter, Frazer Dorey, Rozy Vig and Vance Moore discuss how the healthcare landscape is evolving, with a focus on the blurring lines between payers and providers, the entry of big box retailers and tech giants into care delivery, the growing role of private equity, and the trend of regional health system merge…
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Fuelling the Future of Aviation — The Critical Role of Sustainable Aviation Fuel
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This episode delves into the complexities of transitioning to sustainable aviation fuel (SAF) and the associated costs. It addresses the potential 18% increase in airline ticket prices by 2050 and the need for market participants to efficiently access the willingness to pay for SAF. The episode also emphasises the necessity of regulatory instrument…
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Internationalisation of Commercial Insurance Broking — The Next Wave of Consolidation?
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In this episode, we explore the next wave of consolidation in commercial insurance broking and the dynamics driving this global trend. Our host, L.E.K. Consulting Manager Marcela Santacoloma, is joined by L.E.K. experts who offer valuable insights into the international consolidation thesis and its significance. L.E.K. Partner Sam Halliday and Mana…
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Today we venture into the crucial landscape of biopharma, anticipating the trends and challenges that will shape the industry in 2024. This episode aims to provide insights into the potential changes and advancements in the biopharmaceutical industry. It delves into various topics, including the use of artificial intelligence (AI) in drug discovery…
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L.E.K. Look Forward 2024: The European Perspective
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This episode explores the challenges and opportunities of the coming year, focusing on macroeconomic headwinds, digital transformation, sustainability and generative AI. Partner and European region head Ben Faircloth and Chief Commercial Officer in Europe David Titus express optimism amid geopolitical complexities and market dynamics. The episode u…
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Opportunities to Improve the Corporate Acquisition Journey
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The episode delves into the challenges faced by corporates in competitive acquisition processes and discusses strategies for corporate success in M&A. The main themes include the decline in success rates of corporates compared to financial investors, understanding the reasons behind this trend, and highlighting areas where corporates can adapt thei…
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This episode explores the importance of digital capabilities and innovation culture in businesses. Darren Perry, Chuck Reynolds and Andy Main discuss how digital enables business model innovation, cross-functional collaboration, better customer service and differentiation from competitors. They emphasize the significance of trust, data-driven decis…
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Claim to Know the Restoration and Remediation Industry? Not So Fast
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On today’s episode, we are turning our attention to the complex and often misunderstood industry of restoration and remediation. Joining our host Gavin McGrath is Jonathan Ward, Operating Partner of Kohlberg, and Paul Bromfield, Partner at L.E.K. Consulting and expert in building and site services. Together, they will explore the inner workings of …
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Can Digital Help You Grow Your Market? A Case Study With Viz.ai
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Digital health has become one of those terms that mean everything and nothing at the same time. However, while opinions are varied on the exact impact and role digital health solutions will have on the healthcare ecosystem going forward, there is solid agreement that we all need to embrace digital in both clinical and nonclinical settings. How to d…
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The US Healthcare Provider Landscape in 2035 — Part 1
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Welcome to another episode of the L.E.K. Insight Exchange podcast, where we discuss the latest insights and ideas that are shaping the business landscape. In today's episode, our experts dive deep into the evolving U.S. healthcare delivery system and explore the potential changes that lie ahead. Today's host, L.E.K. Managing Director Frazer Dorey, …
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How Gen Zs Shop – Digital, In-Store, and Personal Curation
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This episode explores Gen Z shopping behavior and the key insights that brands and retailers should be aware of. Gen Z is constantly shopping and browsing online because their devices are always close at hand, yet they still value in-store experiences. They prioritize being informed and making every purchase count, often conducting extensive resear…
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Access, Efficacy and Collaboration: Unlocking the Potential of Gene Therapies
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In today's episode, we dive deep into the world of gene therapies. Our host, Matt Mancuso, Managing Director and Partner at L.E.K. Consulting's Boston office, is joined by a panel of experts including Ellen Licking, Vice President of Consulting Services and Communications at Real Endpoints; Alex Guth, Managing Director at L.E.K.'s Boston office; an…
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Know Thy Subscriber: Putting Your Data to Work on Retention and Monetization
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As any subscription-based business knows, customer churn can be a major brake on growth. Not only can replacing customers be expensive and challenging — a common rule of thumb is that acquiring a new customer costs five times as much as keeping an existing one — but it can be even harder to cross-sell/upsell new customers. That’s why growth-minded …
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Collaboration and Clarity: Building a High-Performing Organization
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In today's episode, we dive into the world of organization and performance. We'll explore the crucial role of governance, the importance of collaboration with subject matter experts and lower-level employees, and the significance of clearly-defined roles and responsibilities. We start by examining governance and how it goes beyond simply determinin…
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From Data Integration to AI-Driven Insights: Exploring the Journey to Modern Data Architecture
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In this episode, we’ll explore the categories of solutions in the data and analytics (D&A) value chain and the crucial role of cloud data storage in modern D&A ecosystems. We’ll examine the different tools and processes involved in each category of the D&A value chain, from data integration and processing to analytics and visualization. Additionall…
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The Connected Home: Can Your Company Plug Into Opportunity?
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The connected home ecosystem comprises an estimated 1.8 billion smart devices, and that number is climbing. In this episode, we’ll explore ‘The Connected Home: Can Your Company Plug Into Opportunity?’ In L.E.K. Consulting’s recent survey, 89% of current connected-product owners had considered purchasing a connected device within the past year. More…
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How To Price in a Post-COVID-19, Post-Inflationary World
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Consumer businesses have faced dramatic increases in input costs over the past 24 months, primarily due to the lingering impact of COVID-19. To avoid profit erosion, most businesses responded by passing cost increases on to consumers in the form of higher prices. But consumers, concerned with a potential recession, are adjusting their spending habi…
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Tackling the Healthcare Workforce Shortage
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Chronic workforce shortages are leaving healthcare providers facing unprecedented challenges. Operating models are being undermined, as is the ability to create value or deliver growth and profits. Historically, providers were often able to rely on recruiting their way out of such problems. However, the structural and global nature of current workf…
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Pricing Best Practices for the Medtech Industry
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Medtech companies are under significant pressure from several macroeconomic factors, including inflation and supply chain disruption. Shortages of components, such as semiconductors, are constraining production volumes and further driving up medtech cost structures. At the same time, rapid and dramatic foreign exchange rate fluctuations have also c…
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Unlocking the Potential of Personalized Wellbeing
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We are facing an array of health crises, ranging from a high prevalence of chronic disease to worsening mental health. Stress levels are rising, driven by a range of factors including the pandemic, geopolitical instability, economic uncertainty, climate change and broader cultural shifts. These challenges create a huge economic burden on the global…
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Key Takeaways from the 2023 European Brand Owner Packaging Survey
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L.E.K. Consulting conducted the annual European Brand Owner Packaging Survey with over 600 participants across the food, beverage, beauty and personal care, health and wellness, household, pet, and consumer electronics sectors. Participants spanned Germany, the U.K., France, Italy, Spain and Poland. Sampling was conducted in November and December o…
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As a leading global strategy consulting firm, L.E.K. Consulting has helped its clients deliver value-creating growth by addressing key strategic and operational issues. L.E.K. has worked with fitness clients across many strategic issues, including: Developing a post-COVID-19 growth strategy for a leading fitness certification provider Supporting th…
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Five Essential Factors for a Successful Biopharma Product Launch
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Rapid changes in the biopharma industry are making it increasingly difficult to launch new products successfully. Especially challenging are novel treatment modalities such as gene and cell therapy, the increased use of biomarkers, and expanded requirements to demonstrate economic value. In addition, biopharmas must navigate the declining access to…
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The Transition to BEVs: Insights from Cristóbal Colón, Matthew Wayne, Ricardo Olalla Guerra, and José Portilla
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As the U.S. moves toward a zero emissions mandate, Cristóbal Colón, Matthew Wayne, Ricardo Olalla Guerra and José Portilla explore this transition’s impact on the automotive aftermarket and the opportunities available to capitalize on battery-electric vehicles (BEVs) before it’s too late. Since California’s executive order in 2021, other states hav…
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L.E.K. Consulting’s Inaugural Clinical and eClinical Pharma Services Survey
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Patients and sites that recruit and enroll patients change how trials are executed. Year after year, R&D costs incurred by biopharmaceutical companies to bring new therapies to the market are skyrocketing. There is also a lack of appropriate racial representation among study participants. As clinical trial sponsors fail to reach their recruitment t…
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Global Health and Healthcare Strategic Outlook | L.E.K. Consulting and the World Economic Forum
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This joint strategic outlook by the World Economic Forum and L.E.K. Consulting aims to unite stakeholders across different sectors, industries and geographies to develop and achieve a shared vision for health and healthcare by 2035. The COVID-19 pandemic created health, economic, political and environmental challenges while exposing global disparit…
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Inflation Inflated: Part 1 and 2 – The Consumer and Business Outlook
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In this episode, Claire Davies, Rob Haslehurst and Emile Santos explore the irony of businesses attempting to maintain price increases in an inflationary environment, even as they struggle with the rising costs of labor, logistics and raw materials. "We live in a competitive capitalized economy, and ultimately competitive action is what they're loo…
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Manufacturing Trends for US Industrial Equipment and Technology Companies
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In the United States, companies within the manufacturing industry are currently dealing with an unprecedented confluence of challenges. To understand how they’re addressing these challenges and planning for the future, L.E.K. Consulting surveyed some 160 U.S. industrial equipment and technology company executives and conducted in-depth interviews w…
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Finding Building Product Categories with Sustainability Growth Potential
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When you hear the term “Sustainability,” what comes to mind? Even today, the construction industry continues to thrive. And as the world continues to develop, consumers are becoming more aware of sustainability and, thus, are prioritizing energy-efficient solutions to produce better homes. However, there is a lot to consider when selecting products…
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Psychedelics are set to become the next major innovation in mental healthcare. Despite the large flow of investment into this area, the development of psychedelic drugs is not without its hurdles. In this episode, we’ll get an introduction to the challenges surrounding the development of psychedelic drugs for mental healthcare, including clinical t…
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Consumers who are concerned about what they are putting into their bodies have similar concerns about what they are putting onto their bodies. In this episode, we are going to take a look at recent food trends that are now converging in the beauty industry. The rising importance of product label ingredients Specific health attributes On-the-go cust…
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Inflation Is Here to Stay – Businesses Need to Reinforce Their Resilience With Best Practices
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Three decades of historically low inflation have left many businesses without the experience or capabilities to navigate the changing economic paradigm. In recent months gas, wheat, corn, and other essential food ingredients have risen by over 100%. Key manufacturing commodities have fared a little better with copper, aluminium, and others experien…
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The Emergence of Consumer Retailers in the Healthcare Sector
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Rapid changes in the health and wellness marketplace are being driven by evolving consumer needs, new product innovation, and competition from new entrants in this market. In today's episode, Noor Abdel-Samed, Joe Johnson, Todd Clark, and Kevin Grabenstatter discuss the new and effective strategies needed to make the difference between survival and…
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The Women’s Health space is currently firmly in the spotlight and undergoing deep transformation, spurred by ‘FemTech’ entrants that are innovating on traditional standards of care, through new medical devices, care delivery models, and community-building platforms that are often digitally enabled. Traditionally, women’s health has been a highly un…
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Category Blurring Forcing Leading Beverage Manufacturers to Evolve Their Business Models
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Recent partnerships between alcoholic and non-alcoholic beverage producers have bridged across traditional category lines. Traditionally there was a divide between non-alcoholic beverage producers dipping their toes in alcoholic beverages and vice versa, but that barrier has begun to erode and largely break down over the past 1-2 years due to shift…
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Unlocking Corporate Success Through Sustainability
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Defining an effective sustainability strategy is the new key to corporate success. Join the team from the L.E.K. Sustainability Centre of Excellence for a Q&A session to learn about the findings from L.E.K.'s Global Corporate Sustainability Survey, and discover how placing sustainability at the heart of strategy, and ensuring leadership are aligned…
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Looking Ahead in US Healthcare Services: Key Trends Impacting the Industry
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Already exceeding more than $4 trillion annually, U.S. healthcare spending continues to grow faster than the rate of inflation. Healthcare providers and other stakeholders have been challenged as never before to find ways to meet care needs for a nation experiencing an ongoing pandemic, as well as manage unprecedented workforce shortages. A wave of…
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A Look at How Manufacturers Are Surviving
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Manufacturing is never simple, but it’s rarely been as hard as it was in 2021. The year began with optimism as COVID-19 vaccines became widely available in the U.S.; people began returning to more-normal lives and economic activity rose. That optimism was short-lived as the stresses of the past two years ravaged the supply chain-denying automakers …
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Europe’s Debt Collection Managers Must Respond to New Tech - Led Competitors
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Outsourcing the collection of defaulted unsecured consumer debt from lending, insurance, utilities, and telecoms is a well-established industry in Europe. But the industry is on the cusp of disruption. New tech-based collections firms have emerged in Europe in the last few years and built increasingly attractive, viable businesses off the back of t…
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Managing Methane Emissions in the Energy Sector
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Methane emissions are heavily concentrated in oil and gas, which has prompted changes in upstream processes and investment in new technologies. In this episode, we discuss the size of the problem that methane emissions present in the oil and gas sector. We discuss measures that companies are taking to account for managing today's methane emissions …
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Trends That are Driving Digital Innovation in Insurance
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The insurance industry isn’t known for its early embrace of technology, however, that is changing. We are going to take a look at three market trends that are prompting the industry to make a change. Today, in this episode, we welcome Gigi Wong, Alex Evans, and Noor Abdel-Samed from L.E.K. Consulting to discuss three of the areas seeing a large imp…
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Breaking the Mold of Your Typical Insurance Model with Joyn Insurance
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The insurance industry isn’t known for its early embrace of technology. As the industry continuously faces enormous challenges, technology is driving change. In this episode, we’ll discuss how a U.S. InsurTech CEO founded her startup business as she takes us through the journey of successfully breaking the mold of a typical insurance model. You wil…
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Building Networks to Address Social Determinants of Health
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When it comes to improving patient care, Social Determinants of Health (SDOH) solutions continue to be top of mind as the pandemic continues to grip the world. Healthcare organizations all over the US continue to grapple with ways to extend the care of patients beyond the walls of clinics and hospitals. In this episode, we hear from Matt Sabbatino,…
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Plant-Based and Cell-Based Protein Boom: Opportunities Across the F&B Value Chain
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As a substitute for animal meat and dairy products, the evolution of plant-based protein has been rapid. Two years ago, the prevailing question about the category was “Will it last?” Today, the questions for many companies and investors are both “How big can it be?” and “How do we participate in this space?” In this episode, we’ll discuss how compa…
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The confluence of several key trends in U.S. healthcare, including an aging population, shifts away from inpatient care, and a rise in healthcare consumerism has led to an increased emphasis on post-acute care, particularly care that permits aging in place. In this episode, we’ll get insights regarding opportunities for health systems and investors…
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For Packaging Industry, Brand Owner Challenges are a Path to Opportunity
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The consumer packaged goods (CPG) industry faced several major challenges in 2021. However, the industry seems to be weathering the COVID-19 pandemic, and CPG companies’ spend on packaging is no exception — with spending on packaging continuing to increase in line with long-term trends across a range of brand product categories. To better understan…
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Consumer Lending: COVID-19 Recovery Opportunities
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The COVID-19 pandemic has ushered in a series of fundamental challenges to the U.S. economy. Like the great financial crisis of 2007-08, it has reshaped the landscape of consumer lending, but in a very different way. During the COVID-19 pandemic, individuals have curtailed their spending amid layoffs, while the federal government has injected billi…
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