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Welcome to another episode of Lip Service for Contractors. Customers can sometimes be wrong and sometimes right, regardless, customer complaints are a nightmare for any business. This is why we bring you this 101 guide to teach you exactly how to deal with customer complaints. Handling Customer Complaints Over the Phone Think about the customer jou…
 
The LIP Service crew have a conversation with Rick Hutcherson about what makes a good comfort consultant. Rick Hutcherson is one of the most motivating speakers in the HVAC/plumbing industry. Rick makes learning exciting and gives real-time ideas, plans and tools to make game changing results immediately. You will leave motivated to change and impl…
 
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