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Prescription for Hope

The MetroHealth System

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“Prescription for Hope” captures the stories inside Cleveland’s public hospital system. Told by the people and patients on the front lines of care, “Prescription for Hope” offers a behind-the-scenes look at how The MetroHealth System is moving beyond medical treatment to improve the foundations of community health and well-being. Since 1837, MetroHealth has served the community, neighborhoods and people of Greater Cleveland. Its nearly 8,000 caregivers are devoted to a mission of health, hea ...
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MetroHealth President and CEO Dr. Airica Steed sits down for an open and vulnerable conversation about growing up in Chicago, about being muted and held back as a young woman, about her passion for equity, and about how the tragic death of her mother called her to a career in healthcare leadership.Bởi The MetroHealth System
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A never-before-heard, behind-the-scenes look inside a hospital morgue. Two years ago, in 2021, we spent some time with the amazing team inside MetroHealth’s Department of Mortality and Autopsy Services – the hospital morgue. We wanted to answer questions, dispel myths and capture the amazing professionalism and compassion these workers show every d…
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“I want to be known for giving the voiceless a voice. I want to be known for positioning people and adding a seat at the table. I want to be known for having those footprints in the sand, delivering health care for everyone regardless of their ability to pay. I want to be known for shattering health care disparities. At the end of the day, that’s w…
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Every weekday, from a big white box truck parked in the vacant lot at 3370 West 25th Street, MetroHealth’s Project DAWN Expanded Mobile Unit dispenses sterile syringes, Narcan kits, condoms and other supplies to those living with opioid-use disorder.Perhaps most important, the team also dispenses hope – a light in the darkness, a hand to grab and h…
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The toll of the COVID-19 pandemic on our relationships is something that doesn’t get talked about enough. And we are witnessing a mental-health crisis as a result. MetroHealth’s Dr. Robert L. Smith – aka “Dr. Bob” – joins us again to offer his trademark voice of comfort and kindness as he shares his thoughts on COVID’s damage to our relationships a…
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The caregivers in MetroHealth’s Mother and Children Dependency Program have always had a wish: a place, a home – with a “mother hen” – where new moms struggling with substance-use disorder could stay to continue their recovery and healing while also caring for their newborns. … Well, sometimes wishes do come true. … This is an UPDATE of an episode …
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The COVID-19 vaccine is safe, it’s been rigorously tested, and it works – really, really well. Still, some people may be hesitant to receive it. To build trust within the community, MetroHealth invited faith leaders from around Greater Cleveland to come in, roll up their sleeves and set a lifesaving example for their flocks. Check out a video versi…
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If all goes according to plan, we are just days away from the arrival of a safe, effective COVID-19 vaccine. Dr. Amy Ray, MetroHealth’s Medical Director of Infection Prevention, leads the system’s Vaccine Preparedness Committee, which has been planning for the arrival of a vaccine for months. She shares some of those plans, some important info on t…
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We are exhausted. Caregivers – and everyone else – have been dealing with the coronavirus pandemic for nine long months. We’re not only tired, we’re facing a frightening third wave of COVID-19 infections and a long winter ahead. MetroHealth’s Dr. Robert L. Smith, aka “Dr. Bob,” the caregiver for the caregivers, joins us to provide guidance on how t…
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For the first time in our lifetimes, a crisis has affected every person, every family, every street, town, school, church and business in America. It’s important to label the impact of COVID-19 for what it is: trauma. All of us, individually and collectively, have been traumatized by the coronavirus pandemic. Katie Kurtz, Community Resilience Educa…
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More than four months after the crazy, early days of the coronavirus crisis, MetroHealth President and CEO Akram Boutros looks back and takes stock on what we learned, what we did right, some potential regrets, some silver linings, how we plan to help distribute a vaccine, what we fear going forward and how we are going to continue battling racism …
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The coronavirus crisis put non-urgent health care on hold. Screenings, elective surgeries, tests, well visits and vaccinations were all delayed to keep people from spreading the virus. But the missed, avoided and postponed appointments have created a different potential public health crisis. Dr. Bernie Boulanger, MetroHealth’s Chief Clinical Office…
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How do you lead an HR department, responsible for 8,000 employees and thousands of front-line workers, through the worst public-health crisis in memory? How do you push a 183-year-old public health system to face, fight and reverse society’s systemic racism and injustice? Just ask Alan Nevel, MetroHealth’s Senior Vice President, Chief Diversity and…
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Eight of the nation’s top 10 COVID-19 outbreaks have been in jails or prisons. And back in early March, the beleaguered and chronically overcrowded Cuyahoga County Jail seemed to be the perfect petri dish for infection. But thanks to quick action, teamwork and compassion, the jail avoided a coronavirus catastrophe and became a national model for in…
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The coronavirus has changed how hospital chaplains do their jobs, but the job itself remains the same: provide emotional and spiritual support to patients and staff, when they need it most. MetroHealth’s Jim Kulma, supervisor of pastoral care, gives us an emotional behind-the-scenes look at what it’s like to be a hospital chaplain in the time of CO…
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The small army that keeps every part of a hospital clean – the doorknobs, the elevator buttons, the bathrooms, the patient rooms – they are so much more than sweepers, moppers and wipers. They are healers. MetroHealth Environmental Services Aide Janice Longcoy and Director of Environmental Services and Logistics Thomas Jones share with us how our h…
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The coronavirus pandemic has revealed, rather starkly, a critical fact: Good health depends on a whole lot more than good medical care. COVID-19 has magnified the social determinants of health and the decades-long disparities in well-being in our society. MetroHealth’s Institute for HOPE is out to change that. Institute President Sue Fuehrer sits d…
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The COVID-19 crisis has caused not only physical illness, it’s produced a long list of dark emotions: anxiety, anger, fear, frustration, loneliness and more. And it’s been worse for health care workers on the front lines. Dr. Bob Smith, director of MetroHealth’s Medical Staff Assistance Program, shares some ways we – caregivers and everyone else – …
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To protect patients and caregivers, MetroHealth has suspended almost all inpatient visitation. Many patients are able to stay connected with family and friends through phone calls, texting and video chat. But what about patients who don’t have devices or who are unable to hold and operate a phone or tablet? That’s where the Compassionate Care Round…
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In less than two weeks, nurses answering MetroHealth’s COVID-19 hotline have talked to over 4,200 callers. More than 2,100 of them have then been connected to doctors for an over-the-phone visit. MetroHealth primary care physician Dr. David Margolius helped launch the hotline and has worked the phones from the beginning. He describes how it works a…
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How is MetroHealth preparing for a potential flood of COVID-19 patients? Vice President and Chief Quality Officer Brook Watts explains how MetroHealth is using this time of relative calm before a potential storm to train and educate caregivers about what might be ahead. She talks about how we are trying to prevent a shortage in supplies, and how th…
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