Quick 2-4 minute tips and advice to restaurant owners, managers, and others to help them become better leaders and help their food and beverage businesses to succeed.
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No Hesitations Restaurant Leadership Podcast : The show that teaches restaurant owners and operators how to be world class leaders without wasting time and energy.
Christin Marvin
Welcome to the No Hesitations Podcast, the show that teaches restaurant owners and operators how to be world class leaders without wasting time and energy. Your host, Christin Marvin, of Solutions by Christin. With over two decades of extensive experience in hospitality leadership, Christin Marvin has successfully managed a diverse range of concepts, encompassing fine dining and high-volume brunch. She has now established her own coaching and consulting firm, collaborating with organizations ...
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The ultimate podcast for hotel, restaurant and hospitality leaders, The Hospitality Leadership Podcast is a weekly show hosted by Andy Jones, a hospitality leadership coach with over a decade of experience leading in various industries. Andy interviews industry leaders and shares actionable strategies for success, helping hospitality professionals at every level of the organisation take their skills and businesses to the next level. Whether you're an owner, manager, or aspiring leader, The H ...
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38 : Raising the Bar: How Grüvi's Non-Alcoholic Revolution is Transforming the Beverage World with Niki Sawni
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Click here to text me topics you'd like to hear about on the show If you are looking a fresh, innovative way to elevate your guest experience effortlessly, you're in the right place. Join this conversation where I showcase the story of an award-winning non-alcoholic beer and single-serving wine that's creating a significant impact not just in resta…
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MANIFEST: How To Truly Embrace Community In Your Restaurant or Hotel.
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We hear it a lot - how can I embrace the community around my restaurant? You have probably wondered it too? Here is an extract from my recent chat with Justin Ulrich where we chat about how we can truly and authentically tap into the power of your local community and drive more people to your business. Check Out The Full Episode With Justin HERE! W…
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37 : Revolutionizing Hotel F&B Operations with Scot Turner, Founder of Auden Hospitality
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Click here to text me topics you'd like to hear about on the show Discover how hospitality maven Scott Turner, of Auden Hospitality, crafts high-performing teams and scales businesses through innovation and keen leadership. Scot Turner is the Founder and Managing Director of Auden Hospitality and partners with hoteliers and brands to create F&B out…
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36 : How to Create Successful Change in Your Restaurant : The 7 Step Guide
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Click here to text me topics you'd like to hear about on the show If you've recently implemented a new system in your restaurant but your team isn't executing it as expected, this episode is a must-listen for you. Today, I'm going to uncover the secrets to successfully managing change in your restaurant. I'm going to discuss what change management …
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How To Elevate Your Hotel or Restaurant Marketing Using Your Workplace Culture
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In this episode of the Hospitality Leadership Podcast, we dive deep into the crucial role of workplace culture in setting businesses apart from their competition. We discuss how a positive culture not only improves staff retention but also acts as a powerful marketing asset that can attract more customers and top talent. Through a comprehensive thr…
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35 : The Exit Strategy: Recognizing the Signs That It's Time to Close Your Restaurant with Scott Bauer
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Click here to text me topics you'd like to hear about on the show Have you ever stood on the precipice of a life-altering decision, the kind that could close one chapter of your life and propel you into the next? That's precisely the crossroads Scott Bauer encountered as he transitioned from the proprietor of Butcher's Bistro to embarking on a jour…
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34 : How to Manage Gen Z with Area Manager Alex Taylor
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Click here to text me topics you'd like to hear about on the show Unlock the secrets to a thriving workplace culture with Sweet Cow Ice Cream's Area Manager, Alex Taylor, as she shares her innovative strategies for engaging and managing Gen Z employees in the Food & Beverage sector. Here's what you find in this week's episode: 00:00:08-Managing Gen…
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How To Market Your Restaurant To Your Local Community with Justin Ulrich.
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What strategies are you using to reach your community? How are you marketing your restaurant to your most important customers - your community? Justin Ulrich's insights on improving business through community engagement, leveraging tools like Google My Business, and creating memorable experiences is one of my more enjoyable episodes. Justin shares …
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33 : The Secret to Cultivating a Positive Mindset with Chef Pablo Valencia
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Click here to text me topics you'd like to hear about on the show Embark with us on a savory expedition as we sit down with Chef Pablo Valencia, the culinary virtuoso whose gastronomic artistry has earned him the endearing title of 'kitchen assassin.' Pablo's tale is one of profound dedication and creativity, tracing his path from a childhood steep…
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32 : How to Lead with Clarity : 5 Strategies for Effective Restaurant Management
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Click here to text me topics you'd like to hear about on the show Ready to cook up success with 5 Strategies for Effective Restaurant Management? In my latest podcast episode, I dive deep into the secret sauce of leadership within the restaurant industry. Colleague communication is no different than a well-prepared dish - it requires precise ingred…
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31: Master Manager Retention: Insights from Hospitality Veteran Mark Maynard
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Click here to text me topics you'd like to hear about on the show A recent poll I did on Linkedin showed 60% of restaurants are only retaining their managers for 6-12 months. Recognizing the significance of this challenge, we wanted to provide you, the listener, with a valuable resource today aimed at proactively addressing and extending this reten…
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How to Be An Exceptional Hospitality Leader, with Adam Lamb
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In this episode, I sit down with Adam Lamb to delve into the evolution of leadership within the hospitality industry. With Adam's extensive experience and unique insights, we explore the pressing need for a transformed leadership landscape. From touching on personal growth journeys to weaving in the importance of nurturing the next generation of le…
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30 : 5 Strategies to Combat Loneliness as a Restaurant Leader
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Click here to text me topics you'd like to hear about on the show In a recent poll on linkedin 43% of leaders surveyed said they experience loneliness 50-100% of the time in their leadership positions. Leadership can be lonely in any industry, but can especially be felt in the restaurant business. Restaurant owners are often running restaurants sol…
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29 : Breaking the Mold in Restaurant Training and Inclusion with Rachael Nemeth, CEO of Opus Training
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Click here to text me topics you'd like to hear about on the show I have 3 questions for you: Does your restaurant’s training program only come in 1 language? Is your training program out of date? Are you paying for an LMS that has too many bells and whistles you are not using? If you are shaking your head to any or all of these questions, we are a…
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Manifest: How to Lead As A Manager In The Middle.
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Today, I take a look back at my episode with Lisa Robyn Wood who joined me on the podcast a few weeks ago. In this Manifest episode, we take a look at part of our conversation that deals with helping people lead better in squeezed middle management positions. What challenges are you facing in middle management? If you need some advice, don't hesita…
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28 : The Secret to Leveraging Your Strengths as a Hospitality Leader
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Click here to text me topics you'd like to hear about on the show Are you a restaurant leader who loves to geek out on self awareness assessments? If so, stick around as I offer a leadership development resource that focuses on your strengths, rather than your weaknesses. Today, I am going to: highlight the book Strenghtsfinder share 5 of the 34 st…
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How To Accelerate Culture Change In Your Hotel or Restaurant.
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This episode tackles the critical topic of culture change in the world of hospitality. Whether you run a bustling coffee shop, a renowned restaurant, or a luxurious hotel, discover the powerful impact of leadership and aligned values in driving a successful transformation. We'll also explore the often-overlooked secret weapon that can accelerate th…
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27 : One of the Best Ways to Protect Your Body from The Long Term Effects of Working in the Restaurant Industry
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Click here to text me topics you'd like to hear about on the show If you are suffering from anxiety, depression, addiction or chronic pain and looking for a customized treatment plan, I’ve got a solution for you on this episode. From the high-octane environment of a restaurant to the hushed tones of a healing space, my journey has been nothing shor…
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Elevating the Fast Casual Restaurant Experience with Troy Hooper of Pepper Lunch
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In this episode of the Hospitality Leadership Podcast, I had the pleasure of chatting once again with Troy Hooper, who is now the U.S. CEO of Pepper Lunch. Troy shared insights from his extensive 31-year journey in the hospitality industry, starting as a busser to becoming a chef and eventually taking on significant leadership roles. We delved into…
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26 : The Most Explosive Beverage Trend of 2024 : Explore the Phony Negroni with Louie Catizone of St Agrestis
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Click here to text me topics you'd like to hear about on the show If you are a restaurant owner or operator looking to increase sales or enhance your beverage program, listen up. Today, I am interviewing an owner and producer of one of the most explosive beverage trends for 2024, non alcoholic cocktails. Unlock the secret to enticing your guests wi…
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How to Effectively Over-Communicate with your Restaurant or Hotel Workforce.
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Communication in the world is lacking - generally. So, it is no wonder we struggle to lead our people in the restaurant or hospitality industry. That is why you must consider over-communicating with your people to get the best results as a team. In this episode, I take a look at what over-communication is and how it can help you. I also look at how…
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Mastering Communication In Your Hospitality Business
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In this episode of The Hospitality Leadership Podcast, I discuss the critical importance of effective communication in leadership within the hospitality industry. I share with you the fundamentals of our communication framework used at Cafe Hustle Hospitality to enhance leadership through better communication. I also share practical advice on condu…
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Maximising The Social Impact of Your Restaurant or Hospitality Business
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We often get bogged down in the day-to-day operation of our restaurant or hospitality business.As a result, we often overlook the true impact our business can have on the communities we serve.In this episode, I share some of how we can give back to our communities and, ultimately, benefit our business in the process. WANT TO WORK WITH ANDY? Jump on…
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25 : The Secret to Mastering the Art of Restaurant Marketing with Chip Klose
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Click here to text me topics you'd like to hear about on the show If you're a restaurant owner seeking clarity and a strategic approach to enhance your restaurant's marketing, this episode is for you. Unlock the secrets of restaurant marketing success as we sit down with Chip Klose, the brains behind the book 'Restaurant Marketing Mindset.' We disc…
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Gamify Your Leadership with Liam Jones from Pilla
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In this podcast episode, I welcome back Liam Jones from Pilla to discuss new ways of managing the working process in the hospitality and retail sectors. We discuss Liams four-step management model that leads employees from a direction state to being independent, targeted, and rewarded, ultimately leading to high-performing teams. Liam also introduc…
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Embracing Vulnerability to Maximise Your Leadership Potential.
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Today I focus on the importance of vulnerability in leadership, particularly its role in strengthening relationships and building trust amongst team members. I share how accepting and owning up to mistakes can create psychological safety within a team and inspire innovation and progress. I also give you some practical advice on how to show your vul…
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24 : How Your People-Pleaser Leadership is Holding You Back from Being Successful and Happy
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Click here to text me topics you'd like to hear about on the show Are you a people pleaser? Is your people pleaser leadership style getting in the way of having tough conversations with your team or leading you to resent them? If so, tune into this episode. In today’s episode, I will teach you how: leading with a people pleaser mindset in the hospi…
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How To Use Data And Metrics In Your Restaurant With Derek Smith of Canopy Metrics
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If you operate a coffee shop, restaurant or hotel, you are now in an era where you have the possibility of collecting so much data.But the real question is - are you using it properly?Derek Smith of Canopy Metrics joins me on this week's episode of the podcast to talk about the possibilities and how data can transform how you operate your business.…
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23 : How to Launch and Grow an Artisan Food Business with Gloria Badilla, Owner of Chilttepica Salsa
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Click here to text me topics you'd like to hear about on the show Have you ever felt the pull to drop everything and chase your culinary dreams? Discover how Gloria Badilla's Chilttepica Salsa is not just a business, but a movement empowering communities. Gloria Badilla, the visionary founder of Chilttepica Salsa, did just that, and she's here to s…
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How AI Can Transform Your Hospitality Business, with Matt Wampler of ClearCOGS
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Welcome to this enlightening conversation with Matt Wampler, CEO and Co-Founder of ClearCOGS where we explore Matt's varied experiences in the hospitality sector. From working in franchised restaurants to now leading a company that leverages AI to optimise food industry processes, Matt discusses his journey, leadership lessons, and the role and pot…
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Transforming Restaurants with Alex Mumford
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This episode delves into an enlightening conversation with Alex Munford, an experienced assistant restaurant manager and writer of The Hospitality Folks on Linkedin. Our conversation covers various topics centred on hospitality and leadership like the essence of business and team values, effective methods for team and business growth, and navigatin…
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22 : How to Get Sober with Your Spouse
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Click here to text me topics you'd like to hear about on the show This episode isn't just a look into our sober life; it's a blueprint for anyone curious about how sobriety can cement a partnership and offer a renewed sense of purpose. Embarking on a sober journey isn't just about giving up a substance; it's about rediscovering life and love throug…
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21 : Overcoming Addiction and Rebuilding Confidence with Chef Coach Adam Lamb
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Click here to text me topics you'd like to hear about on the show Today, I am proud to share an episode with my friend, Adam Lamb. Chef Coach Adam Lamb has been a wonderful advocate and advisor for me in my new journey as an entrepreneur. He and I were planning on recording an episode on job satisfaction in the hospitality industry and then, as we …
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Navigating Food Safety in the Hospitality Industry with Natalie Stanton
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In this episode of the Hospitality Leadership Podcast, Andy talks with Natalie Stanton, a Chartered Environmental Health Officer, about the role of food hygiene in your hotel or restaurant.Natalie discusses the importance of food safety management systems and how a positive attitude towards these systems plays a crucial role in a company's success.…
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20 : How to Navigate Sobriety in the Restaurant Scene with Cliff Blauvelt (Resources Included)
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Click here to text me topics you'd like to hear about on the show If you are curious about getting sober but uncertain about what living a sober life would look like while working in the restaurant industry, then this episode is for you. Today, we are talking with Cliff Blauvelt, Denver restaurant owner about: his journey to sobriety how sobriety h…
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Coaching & Leadership in Hospitality with Lisa Robyn Wood
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In this episode, I have an insightful conversation with Lisa Robyn Wood, who is a fellow leadership coach with experience in both the energy and hospitality industries and the founder of Grip Coaching.Lisa shares her passion for coaching and middle management as well as perspectives and experience of effective leadership, the importance of personal…
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19 : How to Retain Your Culinary Team with Simon Zatyrka
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Click here to text me topics you'd like to hear about on the show If you are a Chef or restauranteur that is curious about how to turn your restaurant into a well oiled machine, this episode for you. Today, we are talking with Simon Zatyrka, the Culinary Mechanic about: Transforming your restaurant into a streamlined operation Nurturing your team's…
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MondayManifest: Attracting People to Hospitality with Scot Turner
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Explore the challenges and solutions for attracting, engaging and retaining talent in hotels and restaurants with our MondayManifest with Scot Turner.Don't miss out on some huge guests coming soon on the podcast - Subscribe today.Learn more about your ad choices. Visit megaphone.fm/adchoicesBởi Andy Jones
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18 : How to Navigate Balance and Passion: Will Brawley Unveils the Heart of Schedulefly and Restaurant Success
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Click here to text me topics you'd like to hear about on the show If you are a restaurant owner facing the challenge of building a successful business while staying true to your values, then stick around. In this episode, we unravel the art of building a prosperous business while: staying true to your values addressing industry pain points achievin…
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Leadership is everything to any business - but hotels and restaurants have to go about it differently to other sectors.But why does the training and development of leaders in hospitality continue down the same route as other businesses?It's different - so make sure you are innovating how you lead to bring you the results you and your business deser…
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17 : The Secret to Restaurant Success : Community Collaboration with Shane Reiser, CEO of Tucson Foodie
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Click here to text me topics you'd like to hear about on the show If you are a Tucson local restaurant owner looking to increase your sales by engaging more in your community, this episode is for you. Subscribe to my weekly newsletter for more leadership tips. https://www.solutionsbychristin.me/blog Shane Reiser, CEO and "Head Foodie of Tucson Food…
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16 : James Beard Award Winning Chef Janos Wilder on why Tucson is a Designated City of Gastronomy
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Click here to text me topics you'd like to hear about on the show Embark on a flavorful journey with us at the TenWest Festival, where Tucson's very own esteemed Janos Wilder, president of the City of Gastronomy, unravels the tapestry of local heritage and innovation at the table. Join Nick and I as we traverse the impact of Tucson's UNESCO City of…
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We talk about it a lot, but what does it take to be an authentic leader?It is one of the best ways to connect and build trust with your people but why do leaders find it so hard to embrace?Join me in this episode where I chat about the first step in embracing authenticity and vulnerability - and why it's so important.Connect with me on LinkedIn ove…
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15 : 3 Ways to Overcome Burnout in Under 5 Minutes
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Click here to text me topics you'd like to hear about on the show In this episode, I highlight the 3 steps to overcoming burnout, self awareness, setting boundaries and prioritizing self care. Have you ever felt the crushing weight of burnout, where every day feels like a marathon with no finish line in sight? I've been there, and in this episode, …
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14 : Experience a Coaching Session on The Transformative Power of Acceptance: Tatiana Timmins on Personal Growth
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Click here to text me topics you'd like to hear about on the show Ever find yourself stuck in a job that's just not cutting it? Ever felt the grip of self-doubt holding you back? You're not alone. Join me, your host Christin Marvin, as I sit down with the inspiring Tatiana Timmins, a lighthouse in the field of learning and organizational developmen…
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How To Adapt Your Training to Your Hospitality People
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For too long, our people in hospitality have been subject to generic training courses and modules that has let most people down.In todays industry, whether a hotel, restaurant or coffee shop, adapting your training approach can really help your people and your business grow stronger.I would love to know how you are adapting your business training t…
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13 : Resilience, Toughness and Competitiveness: Ingredients of Leadership Explored with Andrew Mangan and Ryan Farrell
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Click here to text me topics you'd like to hear about on the show Learn about leadership from the perspective of competitive sports. Brace yourself for a conversation that blends leadership, the beauty of competitive sports, and the essence of true camaraderie. We're joined by Andrew Mangan and Ryan Farrell, two ultimate Frisbee maestros who have m…
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How To Lead Your Hotel or Restaurant Effectively
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So we have learnt how to lead ourselves and our people better, but now we need to pull it all together.If we have covered how to lead people in our people leadership episode, organisational leadership is about how we can lead groups of people.Learn some of the ways in which you can better lead your business in this episode.Check out our episode on …
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How to Lead Your People Better and Increase Revenue
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The most important part of leadership in your hotel, restaurant or coffee business, is your ability to lead people.There is no way in which we could do it all on our own. That being said, there is only one thing worst than this, and that is leading unhappy people - who seem to work against you.In this episode, I am going to share with you three str…
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12 : From Hospitality to Houses: Navigating Career Transition and Leadership with Nick Papantonakis
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Click here to text me topics you'd like to hear about on the show This is how leadership skills crafted in a bustling restaurant can seamlessly transfer into the real estate industry. Our guest, Nick Papantonakis, has done exactly that. After spending over a decade climbing the ranks at Snooze AM Eatery, Nick now takes his proven leadership acumen …
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