Những podcast Retail Transformation hay nhất (2024)

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310: Beyond The Classic Retail Business Model (part 1) 27:22

6d ago27:22

27:22

With thin margins and fierce competition, sticking to the classic business model might not be viable enough to ensure future success. The next wave of retail profits will likely come from innovative and disruptive business models that go beyond the traditional "buy and sell" approach to wholesale and retail. In this episode, we're exploring some of…

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The Impact of AI: Get Your Business Ready for the Future 30:48

19d ago30:48

30:48

We're excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with John Ball, the Managing Director of Google Customer Solutions AUNZ. This episode includes: How the current era is seen as a pivotal "technology revolution" that will transform industries and the workforce. Advancements in AI and machine l…

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309: When Transformation Succeeds 24:14

13d ago24:14

24:14

Success in transformation isn’t just about reaching the finish line—it’s about what happens after. When a transformation project succeeds, the work isn't over. This episode dives into the critical steps required to ensure the change is sustainable, embedded, and truly delivers maximum value for your business in the long run. From transitioning owne…

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308: When Transformation Fails 25:54

20d ago25:54

25:54

A significant portion of transformation initiatives fail. But for this common outcome, why do we not have a defined or more considered approach to failure? Join Oliver Banks and explore the intentional actions that you must take when your transformation initiative crashes. From damage limitation through to the four types of lessons to learn, step t…

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307: Avoiding Transformation Failure 22:05

27d ago22:05

22:05

Transformation efforts are often fraught with risk, and research shows that many initiatives end in failure. But failure isn't a single, uniform outcome—it's a multi-dimensional challenge that can strike at different stages and in various forms. In this episode, we'll dissect the three different dimensions of transformation failure and explore stra…

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306: Stay Up To Speed With The Retail Show 26:58

1M ago26:58

26:58

The world of retail is always evolving and it can be hard to stay up to speed. Fortunately, the new podcast from Oliver Banks has you covered. The Retail Show is the weekly podcast with useful news and relevant views. Listen in to an episode of The Retail Show podcast and remember to subscribe on your usual podcast app. Alternatively, head over to …

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305: Winning At Continuous Improvement 28:17

1M ago28:17

28:17

In the fast-paced world of retail, staying ahead requires more than just reacting to changes; it demands a commitment to continuous improvement. In this episode of the Retail Transformation Show, Oliver Banks dives into the principles and practices that can help retailers thrive by fostering a culture of ongoing enhancement. From the roots of Lean …

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304: The Fragile Digital World: Lessons From The CrowdStrike Outages 21:08

2M ago21:08

21:08

In today's digital age, retail businesses heavily rely on technology to ensure smooth operations and customer experience. However, what happens when that technology fails? In this episode, we delve into the recent CrowdStrike outage that caused widespread disruptions, highlighting the importance of resilience and preparedness in the face of unexpec…

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303: Exploring Retail Around The World 32:56

2M ago32:56

32:56

The world of retail is ever-changing. But how does the retail industry change across the world. In this episode, Oliver is joined by fellow podcaster and retail expert, Paula Macaggi. Paula brings a wealth of experience of retail connections, events, and experiences from 5 continents. This experience highlights the similarities, differences and opp…

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302: The Democratisation Of Retail 29:51

2M ago29:51

29:51

Are we seeing the democratisation of retail right now? The barriers to entry are being crushed. All sectors of retail, supply chain, manufacturing, product design and commerce is essentially becoming open source and accessible to all. This welcomes a flood of competitive start-up businesses that can compete on a level playing field with established…

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301: Looking Inside 'Driving Retail Transformation' 29:40

2M ago29:40

29:40

Curious about what's inside Oliver Banks's book "Driving Retail Transformation"? In this episode, take a chapter-by-chapter journey through the book, to discover the insights, strategies, and tools you'll find in each section. Learn more about the style of the book and how this can be your guide to successful retail transformation. Tune in to get a…

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300: Reflections And Evolutions 19:49

3M ago19:49

19:49

There have been huge industry developments since the Retail Transformation Show podcast launched back in 2018. In this episode, the host, Oliver Banks shares his experiences of setting up the podcast and four key learnings from 300 episodes. He also reveals an exciting development to help keep you informed about the ever-evolving world of retail...…

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299: Why Simplifying Is Hard (And How To Approach It) 30:05

3M ago30:05

30:05

Operational simplification is a goal for many businesses. But simplification projects are not necessarily simple by themselves. There can be big implications and it's easy for the customer of the change to reject the new initiative altogether. Join Oliver Banks and discover the challenges of simplifying an operating model as well as five techniques…

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298: Flagship Stores: Strategic Play Or Vanity Project 26:57

3M ago26:57

26:57

Flagship stores are incredible shops - the epitome of excellence and offering customers a fantastic shopping experience. But they can be excessively lavish and hugely costly with no expense spared in a bid to worship the brand. In this episode, join Oliver Banks and consider if flagships are a viable strategic approach for you and your brand, or if…

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297: The Great Workplace Debate - WFH vs RTO 29:14

3M ago29:14

29:14

In 2020, the world shifted to WFH in response to the coronavirus pandemic. We learnt how to get things done remotely through necessity. But since then, there has been an ongoing tension between work from home (WFH) and the return to office (RTO). Different companies have announced different policies with staunch supporters on both sides of the argu…

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296: Reimagining The Role Of The Physical Store 24:42

3M ago24:42

24:42

Dive into the future of retail with this thought-provoking episode, where you'll explore the evolving role of stores far beyond traditional sales spaces. From showrooms and delivery hubs to sustainability centers and community hubs, stores are being reimagined as multifunctional spaces that enhance customer experience and foster lasting relationshi…

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295: Shift Customer Experiences Into Memories 37:29

4M ago37:29

37:29

If we focus only on creating a great customer experience in the moment, we're missing the opportunity for positive impact. This episode explores how to craft unforgettable customer interactions that forge long-term loyalty. Join Oliver Banks and discover why we must consider designing memories and how neuroscience reveals the opportunities to etch …

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294: The Inevitable Transformation Challenges 22:09

4M ago22:09

22:09

In the complex world of retail transformation, the journey is often fraught with obstacles and challenges. This episode dives deep into the reality that transformation initiatives frequently encounter setbacks, and how these stumbling blocks are not just barriers but crucial learning opportunities. Join Oliver Banks as he unravels the intricacies o…

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293: Becoming A Human Centric Company 34:41

4M ago34:41

34:41

Retail is one of the industries with the biggest workforces and with huge volumes of customers to match. People are a vital aspect of retail. Terms like "our people are our most important asset" or "we put the customer at the heart" are often proclaimed but are at risk of being overlooked. Classic business outcomes like profit tend to fight it's wa…

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292: Leaping The Transformation Gap 42:23

4M ago42:23

42:23

The world is changing, but are you changing fast enough and looking to go far enough? Plenty of companies thought they were, but they've since been consigned to the history books. Are we facing a mental block that prevents us from seeing the true transformation that's required? Retail expert and author of Leaders Leap Steve Dennis joins to explain …

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291: Cutting Edge Solutions To Counter Shrink 24:08

5M ago24:08

24:08

Dive into the dynamic world of shrink solutions to combat one of the industry's major challenges, the rapidly increasing levels of unknown loss and theft. As retail evolves, so does the challenge of managing shrink and minimising theft; from advanced detection technologies to innovative on-floor strategies, each solution offers a unique angle on pr…

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A Conversation with Judy Coomber 13:21

5M ago13:21

13:21

In this podcast, Judy, the CEO of Peter Alexander, explores how teamwork and customer feedback fuel innovation, underscoring the necessity for innovation to deliver commercial outcomes. She also delves into cultivating a corporate culture that embraces risk-taking and discusses the supportive role of technology in business development. We hope you …

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290: Segmenting Shrink To Uncover The Real Challenge 30:07

5M ago30:07

30:07

Shrink in retail isn't just about hoping the number resolves itself; it's about understanding the intricate web of causes that lead to loss. While shrink has perennially been a concern for retailers, recent escalations in retail crime and aggressive incidents have thrust it into the spotlight with renewed urgency. In this episode, Oliver Banks expl…

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289: Igniting A Start-Up Spark In Big Business 26:02

5M ago26:02

26:02

When a company is first founded, it's full of life. There is a start-up spark that drives improvement and change, and challenges the norm. But when that same company grows into a big business and becomes recognised as a "corporate" rather than a "start-up", this spark is diluted or even extinguished completely which can be a dangerous position. So …

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288: How Our Own Brain Blocks Meaningful Work 25:56

5M ago25:56

25:56

In the fast-paced world of today, the tug-of-war between immediate tasks and strategic objectives is relentless. We know the tasks that need to get done. But why don't we do them? In this episode, Oliver Banks uncovers the psychology and neuroscience behind meaningful work and explains how our own brains can prevent us from the most important tasks…

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287: Why The Change Is Not Realising The Benefits 25:44

6M ago25:44

25:44

A transformation's business case shows a glittering alternative to the status quo of today. But after implementation, these benefits are never realised. They either don't exist or they can't be quantified. What happened? Was this a mirage? Were we being overly optimistic? In this episode of the Retail Transformation Show, Oliver Banks explores the …

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AI's Future: Hype or Humanity? 23:43

6M ago23:43

23:43

We are excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Howard Saunders, the retail futurist and speaker. This insightful discussion covers: The evolving landscape of artificial intelligence: distinguishing between the hype and the real future potential. A comprehensive analysis of dystopian …

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286: The Department Store's Predicament 33:25

6M ago33:25

33:25

Department stores have played an enormous role in the retail landscape and often occupy large and important stores. However, in recent years, department store retailers have become increasingly challenged. While some have closed down, others continue to struggle in the face of increasing costs, intense competition, and faltering consumer demand. Gl…

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285: How Technology Is Changing The Role Of People 22:27

6M ago22:27

22:27

There is always debate about whether technologies like AI and robotics are destroying frontline jobs and "dehumanising" organizations. Or is the opposite true, where the argument is that these technologies are creating brand-new roles and opportunities? Join Oliver Banks as he considers 3 major technologies that have been connected to major job los…

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284: Building Momentum To Deliver - Book Launch Special 10:42

6M ago10:42

10:42

A transformation's ultimate success is reliant on progress and execution. Because, without these aspects, nothing changes and the status quo lives on. The transformation withers and invested time, money and effort is wasted. In our special series of episodes, join Oliver Banks to explore the fourth quadrant of the core framework from his new book, …

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283: The Human Side Of Change - Book Launch Special 8:30

6M ago8:30

8:30

The human aspects of transformation are among the hardest. They're often invisible, intangible and highly variable. But without facing into these factors, it's easy to veer off course and be blocked by obstacles. As we continue to celebrate the launch of Oliver Banks's new book, Driving Retail Transformation, this episode delves into aspects from t…

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282: Understanding The Solution - Book Launch Special 8:10

6M ago8:10

8:10

Once you understand the problem or challenge, then you can start to consider the options and opportunities that forge the solution. In this bonus episode of the podcast to celebrate the launch of Oliver's book, Driving Retail Transformation, explore the second quadrant of the Retail Transformation Steering Wheel and discover why documentation has m…

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281: Understanding The Problem - Book Launch Special 8:43

6M ago8:43

8:43

Perhaps you know to "start with why". But before you understand the "why" of the transformation, you must first understand the status quo. What challenges face the business, or opportunities could be seized? In this special launch week bonus episode of the podcast, explore the first quadrant of the Retail Transformation Steering Wheel. Find out mor…

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280: Driving Retail Transformation - Book Launch Special 9:42

6M ago9:42

9:42

Retail leaders face disruption on every side. But transforming in response, while necessary, is easier said than done. Oliver Banks's new book, Driving Retail Transformation gives you the strategies and techniques you need to lead your organization through the journey of transformation in an age of uncertainty. In this special episode, explore the …

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279: Being Confident Despite Uncertainty 28:53

7M ago28:53

28:53

In a world spinning with volatility, uncertainty, complexity, and ambiguity, the ability to remain confident is more crucial than ever. This episode brings to the fore the insights of Julie Smith, an executive leadership coach and author of "Coach Yourself Confident," as she dissects the nuances of confidence in today’s fast-paced environment. Delv…

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AI’s Impact: Future Retail Transformation Explored 26:53

7M ago26:53

26:53

We are excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Marcella Larson, co-founder and CEO of Woven. This insightful discussion covers: The current state and future of AI in retail: separating hype from substance. Practical applications of AI for retailers and consumers, and how it can trans…

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278: What My Book Is Not 22:28

7M ago22:28

22:28

In the ever-evolving retail landscape, success isn't just about simply adopting the best technologies or jumping on the hottest trends. It's about having the insight and agility to navigate through key themes and adapt to change. In this episode, delve into the philosophy behind Oliver Banks's book, "Driving Retail Transformation: How to navigate d…

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277: Explore The Hyper-Connected Store 30:40

7M ago30:40

30:40

Connectivity is a standard expectation for modern retail stores. But what if networks and Wi-Fi connections could deliver more and open new opportunities? Enter the 'hyper-connected store'. In this episode, Keith Cahoon from Juniper Networks shares more about the vital role of connectivity and what modern networks can enable for forward-thinking re…

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276: The Small Steps To Continuous Improvement 18:29

7M ago18:29

18:29

Delve into the art of continuous improvement which has reshaped industries and personal habits alike. Originating from Japanese car manufacturer Toyota and popularized through Lean Six Sigma, Kaizen is more than a methodology; it's a mindset of perpetual betterment. Join Oliver Banks and unpack the essence of making each day more efficient and effe…

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275: Short Term Gains, Long Term Pains (part 2) 31:59

7M ago31:59

31:59

The best way of avoiding making reactive short-term decisions at the expense of long-term performance is to be more planned in the long term. Easy to say, harder to do. Join Oliver Banks and consider how you can avoid the long-term pains but instead look to build the plans, culture, and leadership attributes and attitudes that can weather the short…

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274: Short Term Gains, Long Term Pains (part 1) 28:12

8M ago28:12

28:12

Confront the retail strategist’s dilemma: seizing the day without compromising tomorrow. In tough trading conditions, we chase short-term targets with a tempting path of quick fixes and instant rewards. But do we pause to consider the long-term game? Like a game of chess, every move counts and victory is not achieved in a single turn. Join Oliver B…

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273: Blending Labour Savings And Service Levels 29:16

8M ago29:16

29:16

Dive into the critical balancing act that modern retailers face: achieving labour cost savings while preserving the invaluable human touch in customer experiences. Explore the evolving roles of store staff, the dynamic interplay between automation and personal service, and strategies for streamlining retail processes without losing the essence of h…

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272: Retail Trends And Themes For 2024 33:21

8M ago33:21

33:21

As we navigate the shifting currents of the retail industry, 2024 presents itself as a year of divergence with pivotal themes that will define the winners and the market's overall direction. From consumer spending and evolving profitability strategies to leveraging AI and retail media, this episode unpacks seven crucial themes set against the backd…

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271: Taking The Driver's Seat In 2024 17:06

8M ago17:06

17:06

In an ever-shifting retail landscape, it's time to grasp the steering wheel and chart your own course. This episode is all about embracing the 'Driving' mindset - a call to be proactive, purposeful, and to boldly navigate the uncertainties of the market. We'll delve into what it means to truly 'drive' your vision, growth, and innovation. Meanwhile,…

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270: Retail Wrapped 5:44

9M ago5:44

5:44

Tune in for your Christmas gift from Oliver Banks. Hopefully, this puts a smile on your face as you explore the ever-evolving world of retail in a whole new way... Merry Christmas and Happy New Year for 2024. Show notes at www.obandco.uk/270.Bởi Oliver Banks

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269: Retail Review Of The Year 2023 32:12

9M ago32:12

32:12

The retail industry continues to evolve, and in this episode, join Oliver Banks and look back at stand-out news stories from the past 12 months. We’ve seen drone deliveries take off whilst other companies invest in retail media networks. Discover the most transformative and strategic moves as well as exploring crucial retail trends that have played…

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268: Unlocking New Value From Waste Streams 36:39

9M ago36:39

36:39

In a world grappling with environmental challenges and a cost of living crisis, this episode dives into the evolving sustainability narrative. Alice Rackley, CEO of Polytag, joins Oliver Banks to shed light on the resurgence of sustainable initiatives amidst global challenges. Explore the intricacies of supply chain transparency after purchase and …

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Transforming Retail: Strategies for the Future 32:52

9M ago32:52

32:52

We are thrilled to present a new session where our CEO Brian Walker conversed with K D Adamson, renowned futurist and ecocentrist. In this session, we discussed: What does the future of AI look like? Should we be bothered by AI itself? How will organisations/CEOs future-proof themselves with AI? How will Chat GPT play an important role in the futur…

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267: The Art And Science Of Retail Technology 37:40

9M ago37:40

37:40

Technology is "the application of scientific knowledge to the practical aims of human life". From this foundational definition of technology as a bridge between science and practical human applications, to the intricate dance of managing its vast scope in the market, retail tech expert Holly Steele sheds light on how we can harness tech for innovat…

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266: Achieving Alignment Across Silos 24:28

10M ago24:28

24:28

Alignment is a crucial yet often overlooked aspect of retail transformation. As modern retail organizations grapple with diverse functions, goals, and cultures, achieving alignment becomes essential to steer clear of confusion and inefficiency. Oliver Banks explores the multifaceted nature of alignment, its impact both internally and externally, an…

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