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On the job for a few short months, Emily Holtby has been thrown into the fire. AIA Canada’s new vice president of government relations joins the aftermarket at a critical juncture: Getting right to repair for the automotive aftermarket front and centre of Canada’s politicians. During her first visit to AAPEX, she sat down to talk about her journey …
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At a global event, J.F. Champagne, president and CEO of AIA Canada, was also thinking local. While Automotive Aftermarket Industry Week in Las Vegas is highlighted by AAPEX and the SEMA Show, it was important for Champagne to connect with his global partners on challenges that continue to hit the auto care sector. But in a sit down conversation dur…
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Electric vehicles are increasingly growing on Canadian roads, meaning there’s more of a chance an EV owner will come through your doors looking for service. Scott and Bruce Eccles at Eccles Auto Service in Dundas, Ontario, have been growing their EV services over the last few years. They share how they grew this part of the business, found training…
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Movember is a time to raise awareness for men’s health and Nhu Nguyen, a classic Porsche technician, has dedicated herself to the cause. What started as baking cookies to raise money has grown into an event called “Nhuvember” — a fundraising event benefiting Movember, sponsored by Canaweld. In this episode of ASW Conversations, we chat with Nhu abo…
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After a year at the helm, we catch up with Nick Brunet, president of Bestbuy Distributors. He joined the company after a stint outside the aftermarket but spent years before that with 3M. He’s no stranger to the aftermarket and is now taking on the challenge to growing Bestbuy’s place in the market. The distributor’s shareholder base has grown over…
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The priorities of those working in the automotive aftermarket vary widely by generation, according to the Defining Culture Survey, put out by the Modern Industry eXpertise (MiX) Council, part of MEMA Aftermarket Suppliers. Just what do these generations value — and what do they have in common? MiX chair Jeff O’Hara chats about what the survey found…
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Rui Silvestre has been a technician for a long time. But things change. Due to circumstances beyond his control, his home at Master Mechanic High Park had to close down. Silvestre knew he wanted to open up his own shop — and he finally did on August 1. Join us for a conversation about how he got there, moving from tech to owner, and what it’s like …
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Host Adam Malik is joined by Kari Hann. By day, she’s the marketing and digital communications manager at Specialty Sales & Marketing, but Kari is also the chair of the Young Professionals in the Auto Care Sector (YPA). They talk about the importance of the YPA, what its goals are, why young professionals should join, why employers should encourage…
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Virushin Vepulan from eBay Motors joins host Peter Bulmer to discuss his lifelong passion for cars. He began tinkering with vehicles alongside his father from a young age, modifying them on a budget. He reflects on the importance of basic maintenance ahead of flashy upgrades and how online marketplaces like eBay have helped keep older vehicles runn…
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If you’re trying to repair a Mercedes-Benz vehicle in the aftermarket, chances are you’re out of luck. Michael Waddle, a technician in his father Scott’s shop, Precision Auto Service in Langley, B.C., is fed up with being roadblocked by the automaker when attempting to repair their vehicles. He’s gone straight to Mercedes-Benz and feels their solut…
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Master Mechanic High Park is no more. With the landowner having decided to turn the space into condos, owner Josie Candito has now closed her doors, ending her 25-year run in west Toronto. She speaks with host Adam Malik about her memories, why she’s proud of the work she did, pushed for greater respect for technicians and gave advice to her fellow…
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What does a semi-retired shop owner do when coming upon a milestone? They write a book. With Eccles Auto Service reaching 40 years in business, Bruce Eccles decided to reflect on his time in the business. He joins host Adam Malik to talk about his first book, Don’t Look Back, Look Ahead: 40 Years of Business and Life’s Unexpected Road. Support the …
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Alana Baker, vice president of government relations and research at AIA Canada, joined Auto Service World Conversations to speak about the group’s Labour Market Report. It found that the labour gap is expected to worsen in the coming years, exacerbated by the growing trend towards vehicle electrification. Baker joins host Adam Malik to speak about …
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Lordco is marking 50 years in 2024 and the celebrations were highlighted at its annual trade show in Vancouver in April. Host Adam Malik speaks with Sarah Durant, VP of Marketing, Candace Gottschalk, VP of HR, and Marlyn Coates, president, about this year’s show and what 50 years means to them. Support the show…
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Jobber News editor Adam Malik sits down with Ryan Bruno to talk about his role as chair of AIA Canada. His one-year term will officially begin in April following the association’s AGM. You can read the interview in the March issue of Jobber News and hear more of his thoughts in this special enhanced media segment. Support the show…
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Host Adam Malik chats with Kumar Saha, U.S. vice president and Canadian managing director of global automotive data firm Eucon, about the Vast-Auto and O’Reilly Automotive deal, what it means for the Canadian aftermarket today and the industry going forward. Support the showBởi Peter Bulmer
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Listen in as Darryl Croft, president of the Electric Vehicle Network and co-owner and vice president of OK Tire (Etobicoke), and Mavrene Brooks, EV consultant at the Electric Vehicle Network, talk about why the network started, how they help consumers get more comfortable with EVs, how they help answer questions from skeptical customers and the fir…
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Here’s more from this year’s Jobber of the Year Winner, Chieftain Auto Parts and its co-owners, the brother and sister team of Trevor Heizne and Jayne Kelly. They discuss the importance of inventory, having good relationships with suppliers and future opportunities. Read more in the November issue of Jobber News and find the expanded feature on aut…
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Automotive repair shop owners skew towards the older age group — and if you’re reading this, you’re probably one of them. So how do you retire and set your shop up for a proper exit? Matt DiFrancesco, principal and financial technician for automotive repair professionals at High Lift Financials, chats with Peter Bulmer in this episode of ASW Conver…
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Hydrogen has an important role to play in our journey toward decarbonization, especially in the freight and transportation sectors. Brent Hartman, director of standards in the fuels and transportation at CSA Group, joins publisher Peter Bulmer in this episode of Auto Service World Conversations to talk about the use of hydrogen as an alternative fu…
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Get ready to explore key takeaways from the results of the 2023 Annual Jobber Survey from CARS. Your host and managing editor, Adam Malik, dives into the top concerns jobbers have with the way some shops operate their businesses, how that conflicts with views from the shop owner side, and then highlights other findings that couldn’t fit into the ma…
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Managing editor Adam Malik takes a deeper dive into the results of the Jobber News Annual Shop Survey. While touching on the big change in relationships, he explores how many jobbers stores they want to deal with, their concerns around quality and what they want from their jobber. Support the showBởi Peter Bulmer
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Adam Malik interviews Kevin FitzPatrick, the senior vicepresident of North America operations with Opus IVS, which provides diagnostics, programming, and live repair guidance. He expands on our conversation regarding EVs and the importance of the automotive aftermarket to get moving on technology sooner than later. Support the show…
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Peter Bulmer hosts a roundtable conversation with Ben Brucado, VP of Engagement at AASA, Ryan Kooiman, Director of Training at SMP, and Michael Campana, Senior Manager of QA at Dorman Products to talk about their efforts in spreading awareness of parts fraud in the automotive aftermarket. Support the show…
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