Two of key elements to a successful care home are good leadership from the management team and a strong and loyal workforce to deliver the very best of care. But how do you achieve that? In this podcast, four people with a deep knowledge of the legal, HR, and service requirements were brought together to discuss how owners and managers can inspire …

Going digital must be a priority for care homes but it is a complex area. In our latest industry-leading podcast we look at three specific areas to save care homes time and money: DSCR - improving outcomes for Care Providers & Service Users Improving transparency in the care home by removing manual processes, particularly around expenses Digitalisa…

Sustainability has never been a more important subject for care homes. Potential residents and their families are asking questions they have never asked before. And regulators, like the CQC, are including sustainability policies in their regulation procedures. In a recent Care Home Management podcast, three people from companies providing services …

The start of a new year is always a time for looking ahead and also reviewing the previous 12 months. Every January Christie & Co, specialist advisor for buying and selling businesses, brings out its Business Outlook where it does just that. In a special Care Home Management magazine podcast, we caught up with three of their regional leaders, Rob K…

The Care Home Awards are benchmarks for innovation and excellence and the closing date for the 2024 Awards is the end of January. Listen to our short podcast interview with commercial director Helen Warrilow, development director Matt MacNamara and event manager Rose Freeman as they discuss this year's awards for CHM publishing editor Steve Hemsley…

The start of a brand new year is always a time for reflection on what has passed and a look ahead to what the next 12 months will offer. On our latest podcast, sponsored by Rotacloud, Care Home Management brought together two experts to look ahead at both what the Care Quality Commission’s new assessment framework will mean for care home regulation…

In our latest industry-leading podcast, we look at the subject of insurance and why care homes need to be on top of their cover. We talk to specialist Towergate and discuss: Why insurance cover is obligatory and essential for peace of mind How digitalisation has increased risks How we are seeing more claims against senior individuals in care homes …

Running a care home with plenty of digital help, whether it be in the shape of the care given, the deployment of staff, or just bookkeeping tasks, has transformed the way homes operate over the past few years. Tune in to our latest industry-leading podcast where are expert panel discusses: Are home operators now fully on board with using digital te…

In our latest Supplier Special podcast, we talk to The Care Home Interior Co's managing director Kerry Southern-Reason about how any refurbishment must take into account the needs of the residents and of the planet. She discusses: How investing in better care home interiors boosts occupancy How taking pride in the look of your care home tells famil…

Care homes are always being encouraged to tell their positive stories. You can only do this if you are on top of your PR and marketing. You need to know what to say and how to say it to different audiences across different media and marketing channels. In our latest industry-leading podcast our experts discuss: Why care homes should focus on their …

The Care Quality Commission outlines fundamental standards that should be provided for residents. These include person centred care, dignity and respect, consent, safety and safeguarding from abuse. Join our expert panel to discuss what this all means for care homes today. Our panellists discuss: Why fundamental standards are as important as ever T…

Recruitment and retention of care workers is arguably the key challenge for most care providers in 2023. On our latest industry-leading podcast the experts discuss: Why the care sector cannot ignore the issue of pay when it comes to retention and recruitment How staff shortages impact on the quality of care Are there any short-term solutions to the…

Care homes must - and they want - to avoid compliance breaches. But it is not always easy to stay on top of the latest regulations when delivering care or ensuring the care home building complies with the latest rules. On our latest industry-leading podcast our expert panel discusses: How to comply with the latest legal requirements affecting care …

Why buy a care home? How do you sell a care home? These two crucial questions are answered on our latest industry-leading podcast. Our expert panel discuss: How healthy is the care home real estate market? How confident are banks and others in the lending market? What legal due diligence must you do? Who are the buyers and who are the sellers? How …

So much has changed in the area of infection control and prevention over the past three years and care homes are constantly looking for ways to improve. In this special podcast we look at: The role of digital technology in infection control How care home teams can work more collaboratively How regulation is changing around disinfection The importan…

With recruitment and retention an on-going challenge, care homes often need to sponsor foreign workers. However, it is important that they follow the rules and do not breach the terms of a sponsor licence. In this special podcast Sundeep Rathod, partner Head of Immigration at law firm Edwin Coe LLP, guides care homes through the process. What are a…

In our latest podcast looking at care home digital transformation our expert panel discusses: The future of care home telephone systems Modern digital call handling How using live chat and messaging apps saves time Retaining the personal touch The modernisation of care record keeping What is still not working when it comes to digital solutions Join…

Christie & Co's analysis of the UK care home market reveals that the number of deals are at a 14 year high, significantly rebounding from the two years of rather subdued market activity. In our latest special industry-leading podcast we are joined by regional directors Lee Howard and Rob Kinsman to discuss what will drive the buying and selling of …

We are delighted to chat with CoolCare on another special supplier podcast. We discover how care homes are saving money and time by using administration software to help them through the cost of living crisis. Managing director Fiona Hale and sales manager Iain Corrigan explain how using an admin and workforce management system can save money and t…

In tough times we need our care staff to be well trained and to upskill where possible. With such tight margins, there is always a risk that corners could be cut. One area under pressure may be the training of staff who are needed to deliver the first class service residents deserve. So how do you get value for money from your training budget? In o…

As the cost of living crisis starts to bite, we bring together industry experts to share their tips and advice to help care homes save money and time. They discuss: Top tips around how to save money and time on staffing The use of volunteers Asking everyone in the care home for money saving ideas How to find energy saving solutions in the care home…

Care homes must take their online reputation seriously. Hear some top tips on how to deal with online reviews from experts Reputation on this special Care Home Management magazine podcast. Good and bad online reviews must be responded to in a timely manner, and difficult conversations taken offline. A robust strategy around dealing with online revi…

Care providers need advice and support when there is - or could be - an inquest into a death at a care home. This is a specialist area, and law firm Mills & Reeve helps providers through the inquest process to protect the care home and its long-term reputation. Tune into our special podcast featuring Mills & Reeve partner Chris Gough and principal …

In our latest special podcast looking at digital transformation, our experts offer more guidance to readers on how to make the best technology decisions for their care home. We also look at the risk from cyber criminals when it comes to protecting sensitive data and explain the help and support available during Cyber Security Month and beyond. Our …

In our special podcast, The Care Home Interiors Company's managing director Kerry Southern-Reason talks about how design does not have to change radically following the pandemic. Instead, she says, care homes should look for quick wins to keep everyone safe and keep energy costs down. Support the Show. Care Home Management is the UK's leading media…

Infection control and prevention must be a priority area for care homes. In our latest industry-leading podcast our expert panel discusses latest trends and provides some top tips for our readers. Our experts discuss: How to run an efficient laundry operation and keep costs down Why infection control and prevention must be at the top of care homes'…

On our latest industry-leading podcast, sponsored by Smooth Digital, we provide care homes with more expert advice on how to improve care and their care business using technology. We cover: How technology can help to monitor residents' hydration levels How to use video to gather and record valuable evidence for CQC How younger employees can be invo…

In our latest podcast we explore how care homes can make compliance easier and the operations that relate to it more efficient. Our experts discuss: What exactly do we mean by compliance? Where are the grey areas? What are the dangers to care homes of non-compliance in different business areas? How care homes be compliant in the area of HR The impo…

Running a care home is not cheap. With the cost of living crisis and soaring inflation, it is vital providers keep their costs under control. In our latest industry-leading podcast, Care Home Management magazine looks specifically at cost management and how care homes can save money. Our panel of experts debate: How investing in technology can cut …

In our special podcast featuring The Care Home Interiors Company, we chat to managing director Kerry Southern-Reason about the power of good interior design when it comes to running a care home business. We discuss: How good care home interiors can boost occupancy Why space and light are crucial Creating different areas for different needs Using ar…

In our latest digital special podcast our experts discuss: Why investing in technology is investing in your people The importance of project governance to ensure success How digital transformation is 50% about change management How digital investment can boost workplace culture The role of procurement to ensure care homes find the right service pro…

In our latest Legal Special podcast we help care home providers understand the mysterious world of the Court of Protection. This relates to decisions and declarations on financial, welfare and property. Join our two experts Neil Ward, a partner at Mills & Reeve LLP and Rachael Hawkin, a solicitor at Hempsons. They discuss how the scope of the Court…

BookJane arrives in the UK to boost care home workforce management Canadian healthtech company BookJane is working with UK care homes to improve employee wellbeing and the care experience provided to residents. On our special podcast, Bob Kallonen, the former president of Amica Senior Lifestyles in Canada, discusses how using the BookJane technolog…

Covid-19 isn't over and it remains an important concern for care home providers who want to do the right thing to protect their residents and employees. Our infection control podcasts have been some of our most popular listens during the pandemic and, as the country moves to the next phase, we offer some more top tips from industry experts. Our rou…

In our latest Digital Transformation podcast to help care homes become more efficient and successful for providers and residents, our expert panel discusses: Efficiency & Streamlining: how finance and technology can improve overall care and reputation within care homes. How digital tools are helping care home managers to spend less time on administ…

Employee engagement and wellbeing is crucial in any care setting. It means residents receive better care and employees are motivated and less likely to leave. Listen to our fascinating podcast roundtable where our experts discuss: Why engagement and wellness is so important How to improve it. What are the quick wins for any care manager? The role o…

In the latest Care Home Management podcast, we look again at digital transformation and the difference it can make to the delivery of care and a care business. We discuss: · How the social care White Paper has technology at its core · How something as simple as a good broadband connection can help care homes · The time and money savings possible by…

The financing of any care business is always a challenge. This special podcast provides some vital FREE advice to providers. In our roundtable debate we discuss: Lending: What is making lenders nervous about the care home sector Five things borrowers can do to increase the likelihood of getting the best finance from the most appropriate lenders Who…

In our latest industry-leading podcast to help care homes go digital we talk to three experts who discuss: How tech supports people-focused care and how digital transformation can complement the care experience The role for technology such as automated remote monitoring to support carers to deliver a high level of care Why workflow automation does …

Infection control and prevention has arguably never been more important. We continue our series of industry-leading podcasts with an Infection Control Special. Our guests are Julie Rayner, senior infection control lead at provider Hallmark Care Homes, Lesley McCready, experiential and vocational lead at provider Vida Healthcare, and Debbie Jones, s…

Care homes can use the latest AI technology to identify and manage pain being experienced by residents living with dementia. In a special Care Home Management magazine podcast, we discuss the power of data to support dementia sufferers who often have difficulty communicating their pain. The panel includes Hannah Miller, dementia lead at Orchard Car…

This is a must-listen podcast for care home managers looking for some free advice on how to manage more effectively as we begin a new era post-Covid. Our experts discuss how to be aware of your staff's mental health concerns after a difficult year and how to provide support. They also discuss the need to embrace change and go digital, plus we talk …

In this special podcast - in association with solicitors Gordons Partnership - we explore the impact of the CQC's five-year strategy consultation. What now for care homes? Has the CQC listened to the industry's concerns? What will be the role of the regulator going forward? Fantastic insight from our panel: Gordons Partnership's partner Neil Grant.…

As we emerge from the pandemic care homes may need to increase their investment in training. The question now is where should they spend their money? Where is the demand coming from and what skill gaps need to be addressed? On our must-listen Training Special podcast roundtable, sponsored by Smooth Digital, we cover: How the pandemic has proved tha…

In a special podcast in partnership with law firm Irwin Mitchell and sponsored by Smooth Digital, we discuss how care homes can manage risk and maintain cashflow post-pandemic. Irwin Mitchell's senior associate Amy Comins and associate Nicola Turner (from the firm's Later Life Planning team) are joined by social care consultant and chair of the Ind…

In our latest podcast, publishing editor Steve Hemsley interviews Five On A Bike's managing director York Woodford-Smith about how using video in your care home marketing can boost occupancy rates. Five On A Bike specialises in making videos for the care sector. York discusses: * How to create a great video * Telling your positive care home story u…

In our main March podcast, sponsored by Smooth Digital, we explore some key legal issues affecting care homes. * How are care homes approaching the vaccination roll out for staff and residents? * Legalities of having a no jab no job policy * To what extent do employers have a duty to promote vaccination and encourage care workers to take it up? * W…

In this podcast, sponsored by Smooth Digital, our editor Ailsa Colquhoun shares an exclusive interview with Professor Deborah Sturdy, England's first chief nurse for adult social care. This is a must listen as Prof Sturdy outlines: * Why social care needs more respect * She wants to champion adult social care * The role of care employers in retaini…

In this special podcast we explore how care homes can tackle negative reviews online. Publishing editor Steve Hemsley is joined by Jay Purcell, customer success manager at experts Reputation. They discuss: * Why care homes should care about online feedback * What care homes need to do to succeed online * How social media and reviews impact occupanc…

In our latest podcast, sponsored by Smooth Digital, we once again explore the crucially important area of Infection Control and Prevention. These are difficult times for care homes and this is a must listen for care providers and managers. Our expert panel discusses: * The importance of robust infection control and prevention in the laundry room * …