In this episode of Knowledge Cast, Enterprise Knowledge CEO Zach Wahl speaks with Stephanie Barnes, Stuart French, and Rebecka Isaksson to discuss Knowledge Summit Dublin 2024. In this conversation, the group shares the panels they will be speaking at, what they expect to learn while attending, and evolving landscape of knowledge management, especi…

Enterprise Knowledge COO Joe Hilger speaks with Doug Kimball, Chief Marketing Officer of Ontotext. Ontotext, known for its product GraphDB, specializes in semantic knowledge graphs, which are potent tools for structuring, representing, and sharing information through connected concepts. In their conversation, Joe and Doug discuss the significance a…

Enterprise Knowledge CEO Zach Wahl speaks with Scott Leeb, Chief Knowledge Officer at Fragomen. Fragomen is a leading firm dedicated to immigration services worldwide. In this conversation, Scott shares his seasoned perspective on transforming intelligence into actionable advice, especially within the dynamic environment of a leading law firm. The …

Enterprise Knowledge COO Joe Hilger speaks with Malcolm Hawker, Head of Data Strategy at Profisee. Profisee's cloud-native MDM solution fully cleans and unifies data for your organization, and can easily scale up, down, and across your different business functions — so your organization can finally make it happen. In this episode, Joe and Malcolm d…

Enterprise Knowledge CEO Zach Wahl speaks with Rachad Najjar, Organizational Learning Leader at GE Vernova. GE Vernova brings together GE’s portfolio of energy businesses including Power, Wind, Electrification and Digital businesses. In their conversation, Zach and Rachad cover creating adaptive spaces for knowledge exchange, overcoming barriers to…

In this episode of Knowledge Cast, Enterprise Knowledge CEO Zach Wahl speaks with guests Barry Byrne, Darryl Wing, Scott Leeb, and Bill Kaplan about Knowledge Summit Dublin 2024. In this discussion, the group speaks about the creation of the event, what they will be speaking about during the conference, the future of generative AI, and what they ex…

In this episode of Knowledge Cast, CEO Zach Wahl is joined by his colleagues Joe Hilger, Lulit Tesfaye, and Ashleigh Faith as they discuss the Semantic Layer in the context of knowledge management. They define a Semantic Layer and explore how it can enhance knowledge graphs, taxonomies, and content management, focusing on client feedback, industry …

Enterprise Knowledge CEO Zach Wahl speaks with Barbara Fillip, Senior Advisor of Knowledge Management at Chemonics International and adjunct professor at George Mason University. Founded in 1975, Chemonics is a leading global sustainable development firm with 6,000 experts in more than a hundred countries around the globe. In their conversation, Ba…

Enterprise Knowledge COO Joe Hilger speaks with Matthieu Jonglez, Vice President of Technology at Progress. Progress' mission is to be the trusted provider of the best products to develop, deploy, and manage high impact applications. Two of them, MarkLogic and Semaphore, are used to solve complex data problems by delivering data agility. In this ep…

Enterprise Knowledge COO Joe Hilger speaks with Jeff Jonas, Founder and CEO of Senzing. Senzing is a powerful and easy-to-use entity resolution API designed for developers. Senzing software enables organizations of all sizes to gain highly accurate and valuable insights about who is who and who is related to whom in data. In this episode, Joe and J…

Enterprise Knowledge (EK) is once again playing a central role at the upcoming KMWorld Conference in Washington, DC. EK is delivering eleven sessions throughout KMWorld and the associated events, including Taxonomy Boot Camp, Enterprise Search & Discovery, Enterprise AI World, and Text Analytics Forum. EK is offering an array of thought leadership …

In this special episode of Knowledge Cast, CEO Zach Wahl is joined by his colleagues Joe Hilger and Lulit Tesfaye to discuss the intersection of knowledge management and artificial intelligence (AI). They explore what AI means in the context of knowledge management and how it can be leveraged to solve various problems in the field. Tune in to gain …

Enterprise Knowledge COO Joe Hilger speaks with Leslie Farinella, Chief Strategy Officer at Xyleme. Xyleme provides an intelligent learning content management system (LCMS) for the development, management, delivery, and syndication of content at scale. Xyleme has a line of products and solutions directly tailored to the specific needs of Chief Lear…

Enterprise Knowledge CEO Zach Wahl speaks with Stan Garfield: KM Author, Speaker, and Founder of the SIKM Leaders Community. Stan spent 8 years at Deloitte leading communities and enterprise social networking. Prior to that, he spent 25 years at HP, Compaq, and Digital Equipment Corporation. Stan launched Digital’s first knowledge management progra…

Enterprise Knowledge CEO Zach Wahl speaks with Carrie Boron, a contracted Senior Knowledge Management Analyst at the W.K. Kellogg Foundation (WKKF). WKKF, now one of the largest philanthropic organizations in the United States, was founded in 1930 to provide all children with an equal opportunity to thrive. Carrie Boron guides the Knowledge, Data &…

Enterprise Knowledge CEO Zach Wahl speaks with Reginald Adams, Director of Information Development at ADP. ADP offers industry-leading online payroll and HR solutions, plus tax, compliance, benefit administration, and more. With over 10 years of experience in Knowledge Management, Reginald has worked in a variety of industries before coming to ADP.…

Enterprise Knowledge CEO Zach Wahl speaks with Katie Stone, Director of Knowledge Management at Berry Appleman & Leiden LLP (BAL). BAL is a global firm singularly focused on meeting the immigration challenges of corporate clients around the world. The BAL Knowledge Management team researches, creates, and maintains this content and these process wo…

Enterprise Knowledge COO Joe Hilger speaks with Rick Nucci, Co-Founder and CEO of Guru. Guru is an all-in-one tool that keeps your team connected and puts all of the information they need in one place, going beyond your average knowledge base. Guru just released Assist, their new generative AI writing assistant that will help users instantly summar…

Enterprise Knowledge CEO Zach Wahl speaks with Jean-Claude Monney, Managing Partner and co-founder of The Monney Group, a boutique coaching and consulting company founded in 2009. Until 2017, Jean-Claude served as Chief Knowledge Officer at Microsoft Consulting Services, where he and his team re-imagined the division’s Digital Workplace knowledge m…

Enterprise Knowledge COO Joe Hilger speaks with Stephen Bedford, Product Director at ClearPeople, the company behind Atlas. Atlas is a Digital Workplace and Intranet Platform that connects people to what matters at work. In a single and intuitive interface, Atlas connects the digital tools, information, and knowledge that people need to do their jo…

Enterprise Knowledge CEO Zach Wahl speaks with Christianne Beasley, Principal of Knowledge Management at Getty Images, a preeminent global visual content creator and marketplace offering a full range of content solutions to meet the needs of any customer—no matter their size—around the globe. Christianne is a librarian-turned-knowledge manager with…

Enterprise Knowledge CEO Zach Wahl speaks with Zsolt Olah, Senior Learning Technologist at Amazon. Zsolt has worked at Amazon, the largest online retail store in the world, since August 2020, working his way up from managing digital learning and experience, to developing learning technology and strategy for employees. His role at Amazon positions h…

Enterprise Knowledge COO Joe Hilger speaks with Ashu Roy, CEO of eGain Corporation. eGain is a leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve the customer experience, optimize service processes, and grow sales across the web, social, and phone channels. Hundreds of the world's larg…

Enterprise Knowledge CEO Zach Wahl speaks with Evan Shenkman, Chief Knowledge and Innovation Officer at law firm, Fisher Phillips. Fisher Phillips implements KM activities that involve improving processes behind the scenes, collaborating with clients, trying innovative solutions, and incorporating data analytics; as CKIO, Evan focuses on making att…

Editor's Note: This episode was recorded in late 2022. Since then, Adrienne has joined the digital and content strategy practice at Evolving Web, a Drupal-focused web design and development agency, as a Senior Digital Strategist In this episode, Enterprise Knowledge CEO Zach Wahl speaks with Adrienne Smith, former Associate Director of Knowledge Ma…

Enterprise Knowledge CEO Zach Wahl speaks with Gary Wyatt, Senior Group Knowledge Manager at HSBC, a global financial services organization that serves over 40 million customers worldwide. Gary is an award-winning knowledge management consultant with over 22 years of diverse experience across multiple roles, countries, languages, and industries, an…

Enterprise Knowledge CEO Zach Wahl speaks with Bill Balko, former Chief Knowledge Officer at Defense Information Systems Agency (DISA). DISA, a Department of Defense combat support agency, provides information technology and communications support to any individual or system contributing to the defense of the United States. Bill, who has been at DI…

In this very special episode of Knowledge Cast, CEO Zach Wahl speaks with fellow EKers Joe Hilger and Rebecca Wyatt about the resurfacing trend of Enterprise KM Portals. Listen as three of knowledge management's leading voices discuss the common challenges and use cases these portals can address, the best combinations of core components, and what's…

Enterprise Knowledge CEO Zach Wahl speaks with Sandrine Krasnopolski, Knowledge Management Director at Fragomen, the largest immigration law firm in the world. With 25+ years of experience in immigration, people, project, and knowledge management, Sandrine specializes in successfully leading teams, implementing knowledge management initiatives, and…

Enterprise Knowledge CEO Zach Wahl speaks with Taylor Paschal, Senior Knowledge Manager at Noom, a consumer-led digital health company that helps people live healthier, happier lives. Over the course of her 4 years at Noom, the Knowledge Management program has supported more than 3,000 employees by building a knowledge base of over 11,000 articles,…

Enterprise Knowledge CEO Zach Wahl speaks with Maureen "Mo" Weinhardt, Director of Knowledge Management & Content Creation at Mach49, a growth incubator for global industries. An avid learner, Mo’s passion for developing exceptional people, programs, and content inspires her work to improve complex organizational systems and support dynamic, cross-…

In this episode, we present the live recording of KMWorld 2022's Closing Keynote. Enterprise Knowledge CEO Zach Wahl speaks with a guest panel about their thoughts on this year's event and ideas for future events. Featuring: Phaedra Boinodiris, Principal Consultant for Trustworthy AI at IBM Jean Claude Monney, Digital Workplace & KM Advisor at The …

At KMWorld this year, Enterprise Knowledge set up a pop-up podcast studio to talk with guests at the conference. In this episode of Knowledge Cast, we bring you more of our favorite conversations from these recordings. EK COO Joe Hilger speaks with John Lewis from Searchblox and Walter Mayo from expert.ai about the products they showcased this year…

At KMWorld this year, Enterprise Knowledge set up a pop-up podcast studio to talk with guests at the conference. In this episode of Knowledge Cast, we bring you our favorite conversations from these recordings. EK CEO Zach Wahl speaks with Yonah Levenson from Rutgers University, Daniel Canter from ASML, and Sarah Jacobson from MinterEllison. To lea…

In this episode of Knowledge Cast, Enterprise Knowledge's thought leaders give a sneak peek into what they will be speaking about at KMWorld 2022. KM World (or, the Knowledge Management & Enterprise Solutions Conference) is the world’s leading knowledge management event, and EK is again playing a central role, leading twelve sessions throughout the…

Enterprise Knowledge CEO Zach Wahl speaks with Barry Byrne, Global Head of Knowledge Management Strategy at Novartis, one of the world’s largest pharmaceutical companies. He joined Novartis from the Irish Defence Forces, where he led a multi-award winning Knowledge Management program as the Chief Information and Knowledge Management Officer. In con…

Enterprise Knowledge CEO Zach Wahl speaks with Bryan Yee, Director Of Knowledge Management at Amgen, one of the world’s largest biotechnology companies. Bryan has been at Amgen for over 16 years and has served as the Director of Knowledge Management since 2019. His team is focused on tapping into the collective genius of drug developers, with a spe…

Enterprise Knowledge CEO Zach Wahl speaks with Mirna Lessinger, Senior Program Manager in CSS Business Transformation at Atlassian, where she is currently focused on program delivery for the Talent Enablement team. Mirna has led Knowledge Management, Support Operations, and Customer Experience initiatives for over 10 years at tech companies like Ok…

Enterprise Knowledge COO Joe Hilger speaks with Micah Peterson, VP of Product Management at ProcedureFlow. Micah is a knowledge management expert and enthusiast, and has been helping companies transform their knowledge management for more than 15 years. ProcedureFlow allows organizations of all sizes to document their processes online in simple hyp…

Enterprise Knowledge CEO Zach Wahl speaks with Liz Herman, Senior Manager of Knowledge, Content, and Training at Accenture Federal Services. Liz has worked to deliver a better customer experience for the US government, enabled by knowledge management, for the past 3 years. She has also established an enterprise-wide knowledge management system alig…

Enterprise Knowledge COO Joe Hilger speaks with Joe Pairman, Director of Product Management at RWS Group. RWS Group is a world-leading provider of technology-enabled language, content management, and intellectual property services. Joe is in charge of Tridion Docs, one of the most innovative headless CMS solutions on the market, and has been at RWS…

In this episode of EK AMA, Zach Wahl asks Joe Hilger "How does Taxonomy help search?" as well as "How should taxonomy and search work together in a mature knowledge management system?" If you have any questions that you want answered by our team, contact us! To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's K…

Enterprise Knowledge COO Joe Hilger speaks with Michael Andrews, Content Strategy Evangelist at Kentico. Kentico is a global software vendor with two award-winning products, Kontent and Xperience. Michael has been at Kentico since 2019 and focuses on advising global enterprises on how to innovate their content practices and operations, providing fr…

Enterprise Knowledge CEO Zach Wahl speaks with Darryl Wing, Director of Knowledge Management at Fluor. Darryl has been the Director of Knowledge Management for over 8 years at Fluor and currently oversees all aspects of the Knowledge Management business model. He is also tasked with supervising, training, and mentoring Fluor's Knowledge Managers an…

In this episode of Knowledge Cast, Zach and Joe pass the mic to globally recognized KM expert Bill Kaplan, who interviews them about their new book Making Knowledge Management Clickable: Knowledge Management Systems Strategy, Design, and Implementation. Zach and Joe speak about how they got involved in Knowledge Management, their history founding E…

In this episode, EK CEO Zach Wahl speaks with Dana Tessier, Director of Knowledge Management at Shopify. Dana has been at Shopify for over 6 years and has built a Knowledge Management department of over 100 team members that delivers services to Support, Sales, IT, HR, and other teams across the globe. Her work on improving the internal transfer of…

In this episode of the Knowledge Cast, EK COO Joe Hilger speaks with Dorian Selz, Co-Founder & CEO at Squirro. Dorian founded Squirro, the leading Augmented Intelligence platform, just over 10 years ago, and has been keeping business users in the know and able to determine their next best actions ever since. He has over 25 years of experience in ev…

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Dr. Megan Brown, Director of Knowledge Management & Data Literacy at Starbucks. Megan has been at Starbucks for almost 5 years, recently founding the Data Literacy team to drive analytics-driven decision making. She builds high performing, inclusive teams through delivery of forwar…

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Nicole Beale, Knowledge Management Project Manager at Ball Aerospace. Nicole has been at Ball for over 6 years and was the first full-time KM professional at Ball Aerospace. She works to develop tools and processes that help get the right knowledge to the right person at the right …

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Beth Poplawski, Knowledge Management Consultant at MAPFRE. Beth has been working in Knowledge Management at MAPFRE since 2015 and supports global knowledge management efforts and the oversight of it's implementation in the US. She also builds and expands upon existing knowledge sha…