SoundBytes podcast

#Tech #SoundBytes #Sound Bytes

22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

SoundBytes

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Sound*Bytes is an award-winning national radio show feature distributed to the over 500 stations on the CBS News network. Founded by Jan Ziff and Allan Davidson and hosted by Jan Ziff during its first three decades, Sound*Bytes is now in its thirty-fourth year of continuous broadcast, with Allan hosting.

10 episodes

SoundBytes

updated 3 days ago

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10 episodes

#Tech #SoundBytes #Sound Bytes

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SoundBytes

1
HACKERS IN WHITE HATS! 1:01

3 days ago1:01

1:01

GEORGIA WEIDMAN is is a security researcher and advisor — she has a few tips to reduce the chances of being hacked. The post HACKERS IN WHITE HATS! appeared first on sound*bytes .

SoundBytes

1
TECH’S FUTURE STARTS AT HOME! 1:01

3 days ago1:01

1:01

More important than teaching kids to code is to ensure that they understand what they’re doing according to EKATRINA SERBAN of Bosch, The post TECH’S FUTURE STARTS AT HOME! appeared first on sound*bytes .

SoundBytes

1
BEFORE YOU TRUST, VERIFY! 1:00

3 days ago1:00

1:00

AI’s great but always verify what it tells you – PATTI MAES is a top MIT researcher and explains why. The post BEFORE YOU TRUST, VERIFY! appeared first on sound*bytes .

SoundBytes

1
IT’S ALL ABOUT DESIGN! 0:59

3 days ago0:59

0:59

IDEO has designed some of the world’s most iconic products – and they’re focused on designing for people. Chair TIM BROWN tells us why good design matters The post IT’S ALL ABOUT DESIGN! appeared first on sound*bytes .

SoundBytes

1
FIGHTING CYBERCRIME! 1:00

3 days ago1:00

1:00

Today BRETT JOHNSON fights cybercrime .. but he used to be on the FBI’s Most Wanted List The post FIGHTING CYBERCRIME! appeared first on sound*bytes .

SoundBytes

1
CONTROL THOSE CABLES! 1:00

8 days ago1:00

1:00

Everybody battles with cables – untangling them, storing storing them finding the right one when you need it -MAGNETIC TIES can help! The post CONTROL THOSE CABLES! appeared first on sound*bytes .

SoundBytes

1
DIALING DOWN THE AI HYPE 1:00

8 days ago1:00

1:00

AI’s coming, for sure — but there’s also a lot of hype — one leading researcher, GARY MARCUS, has been trying to keep some perspective on it all The post DIALING DOWN THE AI HYPE appeared first on sound*bytes .

SoundBytes

1
HYBRID THINKING FOR AI! 1:00

8 days ago1:00

1:00

The next generations of AI will include neurosymbolic technology — longtime researcher and founder, ANGELO DALLI , explains why that’s important. (Full interview at URL below.) The post HYBRID THINKING FOR AI! appeared first on sound*bytes .

SoundBytes

1
WITH AI, TRUST IS KEY! 1:00

8 days ago1:00

1:00

How can you control something you don’t understand? And how can you trust something. you can’t understand? It’s problematic, says ANGELO DALLI. (Full interview at URL below). The post WITH AI, TRUST IS KEY! appeared first on sound*bytes .

SoundBytes

1
AI FOR HIGH STAKES! 0:59

8 days ago0:59