The Art of Hospitality with Katherine Lo

The Unfamiliar Shift with Ariela

Katherine “Kat” Lo is the Founder & President of Eaton Workshop.

Born in Hong Kong, Kat Lo is a next-generation leader, driven by her moral compass and committed to reimagining the future of hospitality for the betterment of the people and the planet.

In 2011, Kat joined her family business in hospitality, and just a few years later, her father appointed her President of Eaton Workshop.

It was in 2014 when Kat founded Eaton as a global hospitality company with a mission “to uplift the human spirit” and “to transform hospitality into a force for creativity and social and environmental impact.”

Building upon her creativity and passion for the arts, Kat and her team launched Another World is Possible in 2020, which is an online multimedia festival featuring innovative panel discussions and original short films produced by Eaton, itself.

Now, fast forward to the present day, and Kat Lo is officially the Chair of Eaton Workshop, with an emphasis on progressing Eaton’s storytelling and sharing impactful pieces of thought leadership with the world.

What You Will Hear:

• How Kat built her career in the hospitality industry
• Creating Eaton Workshop
• Eaton’s ethos
• Los Angeles culture
• How boutique hotels can be a vehicle for progression in local communities
• Stress points for boutique hotel owners today
• Creating and retaining a familial environment with your team
• Creating a brand that transforms an established industry
• Intergenerational mentors and teachers
• Advice for boutique hotel ownership
• What boutique means to Kat

Quotes:

“It's really about reimagining a hotel space as a cultural and community center.”

“LA, for me, is music, art, and wellness.”

“Boutique hotels can really be a vehicle in local communities, reaching out to make those connections and working with people who are embedded in the communities.”

“I think an important thing is for our mission, vision, and values to not only be reflected for the guests, but also for everyone that works there.”

“We can get caught up in the disruption and these exciting, big picture things, but it is also important to remember just how to take care of people when you're in hospitality.”

Mentioned:

Eaton Workshop

Pioneertown Motel

Sponsored by Solonis

BLLA