378: 5 Areas to Develop in Managers

Keys To The Shop : Equipping Coffee Shop Leaders

It is easy to assume that a managers main role is only to take on basic administrative tasks. At least this is the way I would argue most shop treat the role of manager. It is too often a "set and forget" scenario that inevitably leads to managers being in the dark, ill equipped, and frustrated. Ultimately this is all due to a lack of development and a failure of ownership to play an active role in it.

On todays episode we will be talking about five key areas that need to be developed in managers consistently as the primary way to facilitate their success, and in turn, the success of your business.

We will cover:

• Admin tasks
• Leadership skills
• Accountability to Standards
• Cafe evolution
• Clarity, communication, and being informed
• Maintaining a constant focus
• Avoiding misuse of your authority

Related episodes:

• 028 : Why it’s Ok to be the Boss w/ Bruce Tulgan : A guide to defining and fighting the under management epidemic in your cafe so you can be the manager your staff need
• 261 : The Basics of Managing Managers
• 229 : 7 Tips for New Managers
• 373 : The Owner’s Role: 5 Behaviors for Effectiveness

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