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Must Have AI Customer Experience Solutions in 2024
Manage episode 378262058 series 3514433
Nội dung được cung cấp bởi Namanh Hoang. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Namanh Hoang hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.
AI customer experience is the future of customer service. It reduces costs, increases efficiency, and, most importantly, leaves your customers happy. Read the full article here: https://www.asknam.com/must-have-ai-customer-experience-solutions/
Branding & Marketing Evangelist Nam hoang is a business, startup, marketing and branding blogger who has over 30 years of experience working with today’s top brands across all industries from luxury fashion to consumer electronics. He has published research papers in the field of branding in Sociology Scientific Journals. His lifelong passion for gaming and anime has led him to serve as an industry advisor for Intel, AMD, NVIDIA and Microsoft as an expert in youth culture marketing and br
Chương
1. Intro (00:00:00)
2. Key Takeaways (TLDR) (00:01:04)
3. Why You Need to Know About Today's AI Customer Experience Solutions (00:01:56)
4. Steps for Harnessing AI in Customer Experience (00:03:48)
5. Understand Your Needs (00:04:23)
6. Alignment to Business Goals (00:05:39)
7. Integration with Existing Systems (00:07:07)
8. Ease of Use and Customization (00:08:58)
9. Test, Review, Repeat (00:09:59)
10. Price and Scalability (00:10:32)
11. Real-world Example (00:10:51)
12. Ongoing Monitoring and Updates (00:11:46)
13. In Summary (00:12:28)
14. Key Considerations (00:14:15)
15. Going Beyond (00:14:33)
16. Wrapping Up (00:15:57)
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