A Simple Approach To Have Your Clients And Team Love Your Business feat. Mitch Proestos

The ToolShed

The Power of Personalisation and Convenience in Gift Giving

Creating personal surprises for your clients shows that you’ve been listening to and understanding their concerns and passions. And you develop surprises for them through the build process. And the reason that we do that is if you blow your client’s mind, it feeds into the single best marketing process that you can have for your business because you’re tapping into that relationship between somebody who already loves and trusts you and some, somebody else who they have a connection with and have trust with. It’s just the best form of marketing, and these surprises make an impact.

In this episode, we have a special guest, Mitch Proestos, Managing Director at Food Studio Shop. Specialise in bespoke gifting solutions for the Building industry and high-end clients, providing what mainstream services cannot, being nimble and attentive to each individual's needs. With a background in retail and a passion for food, Mitch understands the importance of creating a unique client experience. He believes in listening to his clients and tailoring gifts to their needs and preferences. By providing convenience, flexibility, and attention to detail, Mitch helps builders and businesses make a lasting impression on their clients.

Key takeaways:

• Personalising gifts based on client preferences and passions creates a memorable client experience
• Listening to clients and understanding their needs is crucial in providing the best gifting solutions
• Convenience and flexibility in the gifting process are essential for builders to focus on their work while still delivering exceptional client experiences
• Focus on finding the right people (who) to handle tasks instead of trying to do everything yourself (how)
• Building strong relationships with builders and understanding their clients’ preferences leads to successful collaborations and positive feedback
• GiftU specialises in personalised gifting that is not often found through a Google search
• Convenience and flexibility are key in the gifting process, with GiftU accommodating the client’s budget and communication preferences

All this and more, on this week’s episode of THE TOOLSHED.

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Stay tuned next week when I talk to Michael Yardney, Australia’s 50 most influential Thought Leaders. So, don’t forget to subscribe to the show to get that episode as soon it gets released. Until then, stay healthy.

Links:

https://www.facebook.com/GIFTuPremiumGifting/

GIFTu (@giftu_premium_gifting) • Instagram photos and videos

https://giftu.com.au/

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https://theaustralianbrisketboard.com.au/