

EPISODE GUEST: Ramses Bossuyt, Co-Founder of House of Retention
LinkedIn Profile
In this episode of CS RevSpeak, Angeline speaks with Ramses Bossuyt, Co-Founder of House of Retention, about the realities of leading a revenue-driven Customer Success team and the importance of adapting to the evolving expectations of CS leadership. Ramses shares his experience on how CS leaders can successfully transition their teams to hold revenue accountability and the impact this shift has on cross-functional collaboration. He discusses how to maintain customer-centricity while focusing on revenue targets and why it’s essential for CS to align with Sales and Marketing to achieve consistent growth. Ramses also explores the challenges and solutions involved in balancing revenue goals with long-term customer relationships.
Key Topics:
Subscribe to CS RevSpeak!
If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing!
Connect with Us:
Until next time, keep driving success and speaking the language of revenue!
14 tập
CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader
EPISODE GUEST: Ramses Bossuyt, Co-Founder of House of Retention
LinkedIn Profile
In this episode of CS RevSpeak, Angeline speaks with Ramses Bossuyt, Co-Founder of House of Retention, about the realities of leading a revenue-driven Customer Success team and the importance of adapting to the evolving expectations of CS leadership. Ramses shares his experience on how CS leaders can successfully transition their teams to hold revenue accountability and the impact this shift has on cross-functional collaboration. He discusses how to maintain customer-centricity while focusing on revenue targets and why it’s essential for CS to align with Sales and Marketing to achieve consistent growth. Ramses also explores the challenges and solutions involved in balancing revenue goals with long-term customer relationships.
Key Topics:
Subscribe to CS RevSpeak!
If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing!
Connect with Us:
Until next time, keep driving success and speaking the language of revenue!
14 tập
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