Crystal Young

The Heart Of Leadership

Crystal Young, President and CEO of the McKay Métis Group, joins The Heart of Leadership to share her journey of building a value-driven organization rooted in transparency, respect, and collaboration. Crystal discusses the importance of relationships, leading by example, and balancing compassion with accountability. Through humility and authenticity, she has fostered a culture of trust and excellence, earning her company recognition as one of Canada’s best workplaces. Crystal’s insights offer valuable lessons for leaders aiming to inspire their teams and create meaningful impact.
Takeaways for Leaders to Consider

1. Lose the Ego: Embrace not having all the answers. Surround yourself with capable individuals who complement your strengths and challenge your perspectives.
   
2. Walk the Talk: Lead by example. Employees and partners are inspired by leaders who live the values they advocate.
   
3. Prioritize Trust: Building trust takes time but is critical for fostering open communication and employee engagement.
   

Crystal’s approach serves as a reminder that leadership is not about perfection but about authenticity, continuous improvement, and making a meaningful impact.