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Voice Tech Podcast

Carl Robinson

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The Voice Tech Podcast: Amplifying Business Success Through Audio Innovation Explore the cutting-edge of audio content marketing, and discover the latest tools and techniques to grow your business with A.I. generated podcasts. Learn how to use A.I. tools to produce audio content at scale, consistently and cost-effectively, for customers worldwide. The Voice Tech Podcast is hosted by Carl Robinson, an experienced podcast software startup founder, podcast producer, and data scientist. Each epi ...
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show series
 
Five different french audio startups explain what their companies’ missions are as they’re interviewed at the Vivatech 2021 mega-conference in Paris, France. One french company that stood out was Cogneed, which focuses on the power of AI specifically when it comes to Inside Sales, Customer Care & Sales Development Reps, assisting them with dynamic …
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Hans van Dam is the CEO of Conversation Design Institute, a company that teaches a human-centric workflow to conversation design which has proven itself in organisations around the world. This is Hans’s second appearance on the show, the first one being in episode 51 back in January. Hans explains what exactly conversation design means and focuses …
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Jaime Bosch is the co-founder CEO of Voicemod, a massively popular real-time voice manipulation, augmentation & soundboard application for Windows PC. He is joined by Alex Bordanova, Director of Audio Experience at Voicemod. Based in Valencia, Spain, Voicemod has amassed over 17 million registered users & is the number one choice to create a unique…
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Muddu Sudhakar is the CEO of Aisera, the world’s first solution to use Conversational AI and Conversational RPA to transform the Service Desk in the Enterprise. We discuss how enterprises are using Aisera’s A.I. to automate and auto-resolve service desk requests from both employees and customers. Muddu predicts that service desk tools will be used …
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Marco Liuni is the co-founder and audio miner at Alta Voce, a research-backed startup based in Paris, France that shapes the emotions in human and artificial voices to enhance communication. Their product, Alta Call, is a voice transformation technology for contact centers, improving both the clarity of speech and enhancing the smile in the voice. …
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Christian Mahnke is CEO of EarReality, which helps some of the biggest companies in the world such as Disney, Audible, and Vox create interactive stories for voice marketing. Their stories are published on Amazon Alexa, Google Assistant, Samsung Bixby and more. Christian shares some of his best practices for interactive voice writers, including why…
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Christian Petroske is President of Shoutworks, a new Wordpress plugin that lets you publish content to Amazon Alexa with the push of a button. ShoutWorks lets you send notifications through Amazon Alexa, with a 90 percent plus open rate. This helps publishers grow their audience, get more leads, and boost sales in a few clicks. In this episode, Chr…
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Simon Landry is the founder of Voice Market Data, a service that makes voice market data more accessible to voice developers. We discover how a macro view of the Alexa marketplace can help us measure app success in different markets, spot new product opportunities and feature ideas, and highlight discoverability issues. Simon’s extensive academic b…
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This episode was created by Roger Kibbe, senior developer evangelist for Viv Labs/Samsung, for the Bixby Developers Chat podcast. Roger interviewed me, Carl Robinson, about my new project, Rumble Studio. It’s an innovative new tool for recording podcasts and audio content asynchronously; and yes, we used Rumble Studio to record this podcast! Here’s…
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Design Sprint was greeted by Jake Knapp, and the idea is to build and test a prototype in only five days. A small team works for a week to rapidly progress from problem to tested solution, using a proven step-by-step checklist. Jake describes it as fast-forwarding into the future so you can see how customers react before you invest all the time and…
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Imagine if voice technology could be used to diagnose diseases! This could be a reality if voice tech is used to identify non-speech sounds, such as coughs. This focus is of particular interest at the moment as the world’s governments rally resources to protect populations against COVID-19. This is one area of focus for this week’s guest, Prof. Ami…
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Today on the show, we welcome Jason Croyle, the Director of Partnerships at Speak2Web, and Dr. Saksham Sharda, the Creative Director at Outgrow, to talk about interactive websites and website marketing through conversational interaction. In this episode, we learn more about the features of both the Speak2Web and Outgrow platforms and how they diffe…
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When we talk about the way that AI will shape the future, there are such polarized beliefs, with one camp fearing it and the other vehemently dismissing these fear-filled claims. Today’s guest, Byron Reese, believes that these opposing views stem from fundamentally different world views. Byron is the former CEO of Gigaom, a well-respected technolog…
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Aside from having an excellent product, one of the best ways to foster adoption is by building community support early on. One company that has reaped the rewards of taking this approach, is Rasa, an open-source, natural language understanding framework that helps companies build mission-critical contextual assistants, and its co-founder and CTO, A…
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Brand recognition has long been about logos, taglines, and advertising campaigns, but what if you could use a voice that sounded like your brand to add another level of brand awareness? This is one of the many interesting services ReadSpeaker, an innovative text-to-speech company offers, and its founder and CTO, Niclas Bergström, joins us today. In…
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This is a special bonus episode recorded on the new Rumble Studio audio platform that I’ve created. Rumble Studio is a conversational A.I. SaaS for businesses to plan, record, publish and distribute audio for content marketing, and in a fraction of the time it takes today. The conversations are recorded asynchronously, so I’ve coined the new term, …
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As the voice industry continues to grow in leaps and bounds, conversational components stand out as a key development moving forward. What are these conversational components? Simply put, they are modular blocks of customizable, reusable conversational services, accessible via APIs that can fit together in a myriad of ways to form larger, conversat…
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As the number of voice tech innovations continues to rise, how are investors responding? Is there interest in this potential investment niche or has it not yet penetrated the investor psyche enough for serious capital injection? Today's guest, Yannick Oswald of Mangrove Capital Partners, shares his investor insights into the voice tech space. Mangr…
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Today on the show, we welcome Jan König, co-founder of Jovo. Jovo is an open source layer that lets you build and run voice experiences across multiple devices and platforms including, Amazon Alexa, Google Assistant, Samsung Bixby, mobile phone and web apps, and many more! In this episode, we get an inside look into Jovo’s architecture and business…
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Today on the show, we welcome Steve Tingiris. Steve is a leader in the field of voice development, a serial entrepreneur, and amazingly he still codes everyday. He’s the founder of Dabble Lab, which builds tech products and tools to automate business workflows with a strong focus on AI-powered digital assistants and voice. He also runs the hugely p…
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Today on the show, we welcome Carl Robinson. Yep, the script has been flipped, and your favorite Voice Tech Podcast host is now on the other side of the mic as today’s guest! Interviewing Carl live from Project Voice is the brilliant Keri Roberts – host of the Inside Voice Podcast. In this episode, we find out more about Carl’s background as a data…
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Marek Mis is the founder of OnlyOne, the first ever voice-dating application. Only One helps users find their true love using only their voice. We explore the fascinating concept of without images, diving into the product features, and how the platform matches you up with your perfect partner. We discuss dating apps in general, typical behavioral p…
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Jon is the leader of the Open Voice Network, an organization that seeks to create a future of AI voice that is standards-based, interoperable, accessible, and data protected. While the voice movement is growing rapidly, it is still very much in a fledgling state. This makes the task of setting up governance and standards in the space highly relevan…
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Braden Ream is the CEO of Voiceflow, a collaborative design platform for voice app development. Voiceflow is currently responsible for powering one million conversations a month and 6% of the world’s Alexa Skills are built on their platform. In this episode, we discover how to build Alexa Skills and Google Actions without coding, using Voiceflow’s …
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Emerson Sklar is the Chief Evangelist at Bespoken, a company with a popular toolkit for testing and monitoring voice apps. We start by unpacking the fundamentals of testing and the various types, from the unit and end-to-end testing to continuous and usability performance testing. Emerson talks to us through the product features of Bespoken and how…
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Bixby 2, Samsung’s new voice assistant, is poised to become a major player in the voice ecosystem. With 500m devices sold each year, it represents an enormous opportunity for voice developers. Bixby’s Lead Developer Evangelist, Roger Kibbe, introduces us to the new product and what it means for developers, users, and the frontier of voice. In this …
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In today’s episode, you’ll hear four of my favorite conversations with brands and providers recorded at the recent Project Voice conference in Chattanooga, Tennessee. First up is Alexey Khitrov from IDR&D, who comes back on the show to give us an update on recent features, including their prizewinning results on liveness checks, a five-step behind-…
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As voice-assistant technologies become more frequent in many different industries, questions of its influence on those industries themselves become more pertinent. Today’s guest is Krish Velkar from Ogilvy, who joins us to discuss his recent master's dissertation which explored the influence of voice assistants on the purchasing of FMCG products (f…
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On the show this week, we welcome Stacey Zuniga, the VP of Financial Services at ENACOMM, a FinTech provider of intelligent interactions and customer authentication for banks and financial services companies. Also joining us for the conversation is Kelly Burdette, the Senior Vice President of Digital and Product at Bank Independent – a customer of …
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Today on the show we talk with seven leading French companies in the burgeoning European voice space. The Voice Tech Paris 2019 Conference took place just last November and was the first B2B event dedicated to voice technology in France. But with over 50 speakers and 700 participants who attended, it’s safe to say that it’s certainly not going to b…
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How do you choose a voice for your brand? Why is it important for brands to have a voice in the first place? And what are the things you need to consider when choosing a voice? Today on the show, we welcome the CEO of WillowTree, Tobias Dengel, to answer these questions and give us a deeper insight into what the feeling is amongst the top tech exec…
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Today on the show we welcome Jackie Andrade, Professor of Psychology at the University of Plymouth, and Leonie Cooper, a Ph.D. candidate at the university who is researching robot-delivered intervention to reduce procrastination. In this episode, we talk about how people communicate with robots, the role that robots can play in healthcare, and how …
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Three of the world's leading digital agencies share their experiences in the world of voice, at the Project Voice 2020 conference. Brandon Kaplan of Skilled Creative in New York tells us how Fortune 500s are using voice right now, and how voice is quickly becoming an essential component of larger marketing campaigns. We discuss data capture, market…
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Today we bring you two in-depth conversations from the Slush Mega Conference in Helsinki, Finland. In this episode, we’ll be talking with two giants in the payments space, Guillaume Pousaz the founder and CEO of checkout.com and Pieter van der Does, the CEO of Adyen. During our conversation, we discussed their opinions on voice payments — whether t…
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Today on the show we welcome Shyamala Prayaga, the product owner for the Autonomous Digital Assistant at Ford Motor. In this episode, listeners will gain some insight into where voice tech is heading from the auto manufacturer’s point of view. Shyamala will share about her background in design and why she moved into the voice field, and then she ou…
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On the show today we welcome Hans van Dam, the co-founder of Robocopy, a company that trains and certifies conversation designers all around the world. Hans begins by explaining to listeners what exactly conversation design entails and why it is important in the context of conversational AI technologies. We cover the various areas that conversation…
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Today on the VoiceTech Podcast we welcome Bradley Metrock, the organizer of Project Voice 2020. Bradley is CEO of Nashville-based Score Publishing, which helps creators find their voice. He founded podcast network VoiceFirst.FM hosts the popular show This Week In Voice, published More Than Just Weather And Music: 200 Ways To Use Alexa, and produces…
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Today’s guest is Anthony Tassone, founder of Green Key, a startup that builds artificial intelligence to optimize sales, trading, and a growing list of other services. Green Key uses voice technology to structure conversations into actionable data toward the end aim of generating insights and powering automation. They also work with police officers…
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Today on the VoiceTech Podcast we welcome Nathan Treloar, who is the founder and president of Orbita. Orbita is a Boston-based company that provides software to improve patient engagement in digital health through voice-first and artificial intelligence solutions. Nathan is a highly respected speaker and authority in the field of voice-first health…
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In this episode, you'll hear me talk with six of the hottest startups at the Slush 2019 tech conference in Helsinki, Finland. These include: a mobile app and Alexa skill to track your carbon footprint from your purchases; an automatic podcast creation product that uses text to speech to transform your blog posts into full podcast episodes; a wonder…
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Adam Emfield is the Head of User Experience at Cerence, formerly known as Nuance Automotive. Join us for a fascinating conversation about voice UX in the automobiles of the future. Discover Cerence's vision for a multi-modal, multi-sensor, multi-assistant driving experience, plus the many advantages voice brings to drivers and manufacturers. Then d…
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Bob Stolzberg is the founder of VoiceXP, a platform that lets you build engaging voice experiences for Amazon Alexa, Google Assistant, and Samsung Bixby without writing a line of code. Find out how VoiceXP's super simple form based approach lets users have build multimodal voice apps with custom voices and API integrations for a wide variety of use…
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Rob Lubow is the co-founder of Botcopy, a tool that lets you build custom chatbots for your website, powered by Dialogflow. Rob explains the benefits of text-based chatbots, shares some chatbot design tips, and explains how to quickly build your own using Dialogflow and Botcopy. We discover the major uses for website chatbots, and a new trend for f…
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Micah Hollingworth is CEO and co-founder of Broadw.ai, an AI powered ticketing agent and integrated marketing platform for live Broadway events and theatre-goers. We discover how voice and conversational AI are being used in the theatre industry, helping to tackle the most pressing challenges faced by consumers and ticket sellers. Conversational in…
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Mike Page is the co-founder and CEO of Phebi, Inc, a voice search SaaS solution that makes it easy for customers to talk to e-commerce websites. We discuss how and why adding contextual voice search to your website can increase user engagement and sales, improve data privacy and regulatory compliance, and help you develop a closer relationship with…
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Petar Ojdrovic is the founder of Home Service, a voice-based solution for vacation rental management that Improves the guest experience while helping hosts save time and drive 5 star reviews. I'm also joined by my co-host, the inimitable Charlie Cadbury, CEO of Say It Now, who elevates the discussion with his vast experience of building apps for th…
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Stuart Crane is the founder and CEO of SurveyLine, a new product that lets you create voice based surveys. Stuart presents the many use cases of voice surveys, and their advantages over traditional methods. He also shares some design tips for creating effective voice surveys, including how to personalise the questions for users and use a custom voi…
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Jonathan Rechtman is the co-founder of Cadence Translate, a language services company that help corporations and financial firms conduct business and investment research across the language barrier. Jonathan is a true expert in the field, having worked for the UN, celebrities and businesspeople alike. He explains the state of translation and interp…
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David Borish is Chief Creative at PRIMO AI, a New York startup that recommends the highest performing Speech-to-text (STT) and Natural Language Understanding (NLU) services for a particular dataset and geographical region. We discover what the biggest problem with speech to text systems is today, and why trying to solve it by hiring data scientists…
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Don White is CEO and Co-Founder of Satisfi Labs, an AI-powered Knowledge Management Platform that offers conversational search and commerce solutions for fan, guest, and customer engagement. Don describes the types of companies and industries most interested in implementing question and answer solutions, and reveals the number #1 question their cus…
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