Learning new educational tools through KSU M.E.d ITEC program Cover art photo provided by Charlotte Coneybeer on Unsplash: https://unsplash.com/@she_sees
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To celebrate the 20th anniversary of Smallville, this unauthorized documentary podcast shares an oral history of the groundbreaking series from its creators, its stars, and its legions of fans.
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Welcome closers! The Profitable Property Management Podcast is the show for property management entrepreneurs who don’t settle for average results. Your host Jordan Muela, Co-Founder of LeadSimple, interviews a new world-class property management entrepreneur or industry expert every week and gets them to share actionable insights to help you grow your property management empire. Whether you manage 100 units or 1000, this is the show that's going to help you see the big picture and give you ...
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Heading into Smallville Season 8, Clark faced new adversaries and deepened his relationship with Lois, while the series adapted to major cast changes and a fresh creative direction. In Season 9, Clark embraced his destiny further, confronting Zod's threat and solidifying his role as Metropolis's protector amidst evolving alliances. :host { --media-…
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205: How RentVine Raised $74M to End Protectionism in the PAS Market
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Welcome Closers! Jordan’s back with another episode of the Profitable Property Management Podcast. Join him & Dave Borden, CEO of RentVine, as they discuss the evolution of Rentvine, the process of raising capital, how data sharing is disrupting incumbents, the successful mindset of an entrepreneur, and the state of the property management software…
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204: How to Grow Your Property Management Business w/ Jeremy Pound
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Welcome Closers! Jordan’s back with another episode of the Profitable Property Management Podcast. Join him & Jeremy Pound, CEO of RentScale + publisher of Strategic PM, as they dive into a variety of topics, including: setting & aiming at specific goals to grow your business, leadership & coaching, two exciting events happening in Austin, TX the f…
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202: From No Money to 500 Properties: The Rosenbaum Realty Story
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Welcome Closers! In this engaging episode of the Profitable Property Management Podcast. Jordan interviews Tiffany Rosenbaum, Co-Founder of Rosenbaum Realty Group. Dive into Tiffany's inspiring journey through the property management industry, from the inception of her company in the heart of Phoenix Metroplex to managing an impressive portfolio of…
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201: Balancing Profitability & Passion: Sarah Hatch's Formula for Success
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Welcome Closers! In this episode, Jordan interviews Sarah Hatch, the Founder and Owner of Hatch Property Management and Sales. Sarah shares her journey into property management, from construction & hands-on work to owning & operating her own business. She discusses her experience in commercial property management and her transition to residential p…
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200: Data Driven Process Design with Daniel Craig
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Welcome Closers! In the 200th episode, Jordan and special guest Daniel Craig, Chief Strategy Officer at ProfitCoach, dive into the evolution of the property management industry & discuss their journey together from inception of ProfitCoach to today. They run it back to 2017, sharing the challenges of data standardization in property management and …
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199: 80 to 1400 Doors in 1000 days: How To Grow Fast with Mike Mefferd
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Welcome Closers! This episode dives into the strategic advantages that deep local ties and expertise can provide in the property management business. Hear how Mike Mefferd, CEO of Bridgestream Property Management, and his team leverage relationships to better serve owners during difficult times like COVID. Explore their purposeful approach focused …
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198: Building A Powerhouse Brand with Gwenn Aspen
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Welcome Closers! In this insightful episode of the Profitable Property Management Podcast, host Jordan Muela sits down with property management entrepreneur Gwenn Aspen, CEO Of Anequim, to discuss her journey from creating a property management company to pioneering remote professional services. Gwenn shares her experiences, the challenges she face…
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197: Building a Property Management Legacy: Taylor Haas's Journey
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Welcome Closers! In this insightful episode of the Profitable Property Management Podcast, Jordan interviews Taylor Haas, the current Director of Operations at leading property management company Colorado Realty & Property Management. Taylor shares her journey from starting as a receptionist to climbing the ranks to a top leadership position, overc…
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196: The Allison DiSarro Approach: Why Banking With A Personal Touch Matters
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Welcome Closers! Join us in this insightful episode of the Profitable Property Management Podcast as host Jordan Muela speaks with Allison DiSarro from Enterprise Bank & Trust. Dive deep into the significance of building connections in banking, how Allison's unique approach to property management banking sets her apart, and the impact of empathy on…
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195: Learning to Love Marketing with Mike Lautensack
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Welcome Closers! In this insightful episode, host Jordan Muela talks with Mike Lautensack, the brains behind Del Val Realty and Property Management. Mike shares his journey from the early days of his business to its current success, discussing challenges, strategies, and insights into the property management industry. [00:00:00] Intro [00:00:43] Mi…
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194: 43 Years & Counting: How To Stay in The PM Game & Keep Winning with Chris Hermanski
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Welcome Closers! Join host Jordan Muela in episode 194 of the Profitable Property Management Podcast, as we delve into the dynamic world of property management with industry veteran Chris Hermanski. From the early beginnings of his career to the present transition of his business, Chris shares invaluable insights on the challenges and triumphs of m…
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193: 10 to 1100 Doors - Leadership Secrets for Sustainable Growth
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Welcome Closers! In this episode, Jordan interviews Dora Pinter from Service Star Realty about running a stable and growing property management business. Service Star Realty: LeaseAZ.com 00:02 Overview of Service Star Realty's business 00:10 Leadership style and company culture 00:19 Early days of growth 00:23 Working with virtual assistants 00:27 …
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192: From Feeling Trapped to Mapping Your Tasks: Core Processes for 50-200 Doors with Kristen Lopez
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Welcome Closers! In this episode, Kristen Lopez recounts her journey from wholesaling upstart to Business Development Manager and coaching in the PM Industry into a process pro. She discusses her property management path through RentWerx, RentScale, Rescover software, and finally launching her own company, PM PathBuilders. Kristen shares wisdom on …
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191: The Future of Rental Applications With Grace Doering
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Welcome Closers, Grace from Findigs joins host Jordan to discuss improving the rental application experience. They cover Grace's background, what attracted her to startups and proptech, problems with historical rental applications, and how Findigs is addressing those issues. 00:00 - Introductions 00:22 - Grace discusses her background and what insp…
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190: Transitioning Out After 40 Years in Property Management - Bob Machado's Exit Story
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Welcome Closers! In this episode of The Profitable Property Management Podcast, host Jordan Muela has an insightful discussion with veteran property manager Bob Machado. Bob shares his 40+ year journey in the property management industry, starting in the late 1970s when he stumbled into the business. 00:48 - Getting into property management via 8 h…
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189: Building A Community for Growth-Minded Property Managers
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Welcome Closers! In this episode of The Profitable Property Management Podcast, host Jordan Muela has an informal discussion with Peter Lohmann and Wolf Croskey. They talk about Peter and Wolf's new venture called Crane, a community for growth-oriented property managers looking to take their businesses to the next level. Peter Lohmann: Co-founder o…
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188: Regulating Resident Experience - Transparency and Choice with Thad Tarkington
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In this episode of the Profitable Property Management Podcast, host Jordan interviews guest Thad Tarkington, co-founder and CEO of Second Nature, about his experience in the property management industry over the past decade. They discuss changes Thad has observed, thoughts on regulation, the importance of transparency and choice for residents, adap…
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187:Getting to Stable at 700 doors: How Luke Street Transformed His Business
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Welcome Closers! In this episode of the Profitable Property Management Podcast, host Jordan sits down with Luke Street to discuss his background and experiences in the property management industry. They talk about Luke's journey into property management, his decision to transition away from short-term rentals to focus on long-term rentals, optimizi…
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186: 600 Doors in a Year - The Inside Story with Yoni Schmidt
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Welcome Closers! Jordan interviews Yoni Schmidt, VP of Sales at KeyRenter Property Management, about leading sales teams and driving growth across multiple property management markets. They discuss finding and developing successful salespeople, lead generation tactics, communicating effectively with prospective clients, Yoni's ramp from 0 to 600 do…
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185: How to Think About Growth Strategies in PM
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Welcome Closers, In this episode of the Profitable Property Management Podcast, hosts Jordan Muela and Jeremy Pound discuss strategies for driving growth in the residential property management industry. They cover topics like lead generation, forecasting, goal-setting, and investing in company culture. Topics Lead generation strategies: inbound, ou…
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184: Stop Unit Churn By Selling To Other Owners - Meet Blanket
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Welcome Closers! In this episode of Profitable Property Management, Jordan talks to Lior Abramovitch from Blanket Homes about their new technology to help property managers combat churn and retain properties in their portfolios. Topics and Guests Guest: Lior Abramovitch, founder of Blanket Homes Topics discussed: The problem of churn in property ma…
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183: Process Automation For the Masses w/ Todd Ortscheid
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Welcome Closers! In this episode of Profitable Property Management, Jordan interviews Todd Ortscheid, property management expert and consultant. They discuss Todd's journey in the industry, best practices for systematizing and automating property management processes, hiring and managing staff, industry trends, and more. Key Topics Discussed: Todd'…
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182: Creating Standard Operating Procedures that Actually Work with Kelli Segretto
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Welcome Closers! In this episode of Profitable Property Management, host Jordan talks with operations expert Kelli Segreto about her unique career journey and insights into multifamily vs single family management. They discuss best practices around creating standardized operating procedures, getting staff buy-in on new technology, building fee-capt…
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181: Benchmarking Maintenance Stats to Drive Investor Retention with Ray Hespen
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In this episode of the Profitable Property Management Podcast, host Jordan Petty interviews returning guest Ray Hespen, CEO of PropertyMeld, about his journey as an entrepreneur in the property management software industry. They discuss data, benchmarks, and best practices around property maintenance and investor retention. Ray also shares his insi…
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Overview In this episode of The Profitable Property Management Podcast, host Jordan Muela has an in-depth discussion with Ben Sencenbaugh, founder of Realty Medics, about growing his property management company over the past 10 years before a recent acquisition. They cover Ben's journey from starting with just 200 doors to now managing over 1600, i…
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179: Systemize and Scale a Property Management Business with Sarah Durbin
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Welcome Closers! In this episode of the Profitable Property Management Podcast, host Jordan Muela is joined by entrepreneur Sarah Durbin to discuss her journey from door-to-door sales to building a property management empire starting at just 18 years old. Topics and Guests: Sarah Durbin - Property management entrepreneur Transitioning from door-to-…
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178: Building Technology That Aligns With Your Business Model with Chuck Hattemer
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Welcome Closers! In this episode of Profitable Property Management, host Jordan Muela is joined by Chuck Hattemer, Co-Founder of Poplar Homes, to discuss the journey of building and scaling their proptech company over 9 years. Topics Discussed: Origin story of Poplar Homes and early challenges with product-market fit Pivoting to focus more on opera…
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Marco Nelson On Solving The Trust Gap Between Property Managers And Tenants
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Welcome Closers! In this episode, Jordan talks with Marco Nelson, founder of proptech startup RentCheck, about his journey from the military to entrepreneurship. They discuss solving friction points between property managers and tenants, approaches to building value-driven software, navigating startup fundraising, and more. Topics and Guests: • Mar…
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176: From 100 to 4000 Doors in 5 Years - Scaling a Property Management Empire
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Welcome Closers! Serial entrepreneur Benton Cotter joins us to share his journey scaling multiple property management companies from 100 to 4000+ units. Gain unique perspectives on centralization, integration, company culture, competing with large platforms, and more. Key Moments: Getting started in property management Rapid growth through digital …
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175: The State of Venture Capital In Property Management
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Welcome Closers! In this episode, Jordan provides an in-depth analysis of mergers, acquisitions, and venture capital in the property management industry. He discusses the recent cycle of rollups and outside capital entering the space, explaining why standardizing complex property management operations has proven difficult. Jordan contrasts the vent…
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174: Transforming Complaints into Possibilities with Jordan Muela
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Welcome Closers, In this episode, we dive deep into the world of customer complaints with Jordan Muela, a seasoned entrepreneur and expert in handling customer feedback. Jordan shares his unique approach to transforming complaints into opportunities for growth and improvement. Episode Overview: Jordan joins us to discuss the power of handling custo…
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Welcome Closers! In this episode of the Profitable Property Management Podcast Jordan shares his unique perspective on the concept of "Infinite Games" and how it applies to the workplace and our personal lives. Key Moments: • The concept of "Infinite Games" and how it applies to the workplace and our personal lives. • Insights on how the journey to…
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172: Finding Meaning at Work: Why Vision and Values Matter
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Welcome Closers, In this insightful episode, Jordan dives into the importance of vision and values in the workplace, the role of risk-taking in business, and the power of meaningful work. Jordan shares his unique perspective on these topics, providing valuable insights for entrepreneurs and business leaders alike.…
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Welcome Closers, In this solo episode, Jordan Muela dives into the critical concept of personal agency - the power each of us has to influence outcomes and events through our choices and actions. He explores how adopting a high agency mindset is key to achieving goals, overcoming obstacles, and creating the life you want. Topics Discussed: The diff…
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170: Pushing Through Failure to Find Success in Property Management - Maranda's Journey
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Welcome Closers! In this episode of The Profitable Property Management Podcast, host Jordan Muela interviews Maranda Hunnicutt, owner of Foothills Property Management based in Anderson, SC. They discuss Maranda's journey to building her business, company culture, integrating technology, and balancing entrepreneurship with motherhood. Topics and Gue…
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169: Boosting Profit Margins in Property Management - Strategies from Bradley Johnson
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Hello Closers! In this podcast episode, Bradley Johnson provides valuable insights into effective management strategies, the importance of clear communication, and the challenges of leading a property management business. Whether you're a property manager or interested in the industry, this episode offers practical advice and lessons learned from B…
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168: From Military to Property Management - David Borden's Entrepreneurial Journey
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Welcome Closers! Join us as David Borden, a seasoned entrepreneur, shares his journey from the military to mastering property management. Learn from his experiences with RentClicks.com and his current venture, RentVine. Tune in for insights on the future of rental properties and tips on scaling your business. Subscribe to the Profitable Property Ma…
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167: Building a Successful Property Management Business, Lessons from Carla Browne
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Welcome Closers! In this episode of The Profitable Property Management Podcast, host Jordan welcomes special guest Carla Browne, a property management expert from Canada. Carla shares her journey in the property management industry, her experiences with real property management organizations in the U.S., and her insights on the Canadian market. She…
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166: Maximizing Tenant Relationships for Business Success with Corey Bohner
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Welcome Closers! In this episode of The Profitable Property Management Podcast, host Jordan Muela and special guest Corey Bohner discuss the challenges of dealing with tenants in property management. They explore how to cultivate healthy and functional tenant relationships that serve business goals and objectives. Throughout the episode, Jordan and…
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165: The Journey of an Entrepreneur: Overcoming Bottlenecks and Achieving Growth with Mark Brower
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Welcome Closers! In this episode of The Profitable Property Management Podcast, Mark Brower and Jordan discuss the unique opportunities and challenges facing the property management industry in the current political climate. They also delve into the importance of having a clear vision for your business and the value of investing in process and chan…
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164: From Firefighter to Entrepreneur: Peter Mckenzie's Journey in Property Management
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Welcome Closers! In this episode of the Profitable Property Management Podcast, host Jordan Muela interviews Peter Mckenzie from Rincon Property Management. Peter shares his journey as a serial entrepreneur and how he backed into property management. He also talks about the challenges of leaving a secure job to pursue entrepreneurship and the impor…
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Ep. 163 Profit & Value: The Truth About Daniel Craig's Ultimate Business Goals
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Welcome Closers! In this episode, Jordan Muela welcomes guest Daniel Craig to discuss various aspects of entrepreneurship, personal growth, and business success. They cover topics such as the importance of clarity and understanding the baseline before making changes, using self-reported data versus automated data, and the potential leverage that ca…
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Ep. 162 How to Supercharge Your Property Management Business w/ Wolfgang Croskey
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Welcome Closers! In this podcast episode, Wolfgang Croskey shares valuable insights and strategies for scaling your property management business. Whether you're a small business owner or an aspiring entrepreneur in the industry, this episode offers practical advice and perspectives to help you navigate the challenges and achieve growth. From optimi…
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Ep. 161 Empowering Team Growth: Karen Jordan's Leadership Style
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Welcome Closers! In this podcast episode, we sit down with successful property manager, Karen Jordan. Karen shares her journey, from the highs,to the lows, and everything in-between. From creating a balanced environment in the workplace to fostering successful business partnerships and instilling positive work culture, Karen provides practical insi…
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160: Giving it Your All w/ Jeff Pepperney
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Welcome, Closers! Today, I'm interviewing Jeff Pepperney CEO of Real Property Management. Jeff Pepperney is top notch. If you're striving to be an all around successful CEO, in property management or not, then this is one to listen to. Jeff is extremely knowledgeable about the industry and has his values in the right place. He is the embodiment of …
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159: Leading by Example w/ Trent Ratliff
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Welcome, Closers! Today, I'm interviewing Trent Ratliff President of Management at All 3 Realty. Trent Ratliff is a colorful character who adds a lot of depth and joy to this industry. His number one value in people is showing that you care, and he leads by example. We need more leaders like him to create change for the better within the property m…
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158: Getting the Numbers Right w/ Blakely Hughes
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Welcome, Closers! Today, I'm interviewing Blakely Hughes, Founder and CEO at Nest Finders Property Management. Blakely Hughes knows what it's like to start from scratch and climb your way to the top. He talks about his experiences with mentorship, finances and the constant ability for growth. We dive into passions and the implementation of automati…
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157: Leadership Evolution w/ Jennifer Ruelens
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Welcome, Closers! Today, I'm interviewing Jennifer Ruelens, Broker/Owner at One Focus Property Management. Jen Ruelens is a power house all around, and at the end of the day she is going to get the job done and done well. She has an established insight into risk vs. reward in business and how that impacts your company vision. We also touch on topic…
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