How Platform Housing Are Gearing Themselves Up To Provide A Top Tier Service For Their Customers In A Post-Pandemic Era

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How Platform Housing Are Gearing Themselves Up To Provide A Top Tier Service For Their Customers In A Post-Pandemic Era | Episode #016

2y ago 33:33

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Like every Housing Association over the last 18 months... Platform have been faced with some monumental challenges. ❌ Backlogs of repairs. ❌ Backlogs of voids. During this podcast conversation, Lewis Murray is joined by Marc Mayall (Operations Director at Platform Property Care) to discuss Platform's road to recovery post-pandemic. Discussing areas and topics like: ✅ How Platform are tackling their backlog of repairs/voids. ✅ How Platform developing their apprenticeship program and why Marc believes that will be one of the key's to that road to recovery. ✅ How Platform are gearing themselves up to provide a top-tier service for customers in a post-pandemic era.

26 tập

#Business #Voicescape #Social Housing #House #Affordable Housing

The Social Housing Podcast