How Platform Housing Are Gearing Themselves Up To Provide A Top Tier Service For Their Customers In A Post-Pandemic Era | Episode #016

The Social Housing Podcast

Like every Housing Association over the last 18 months... Platform have been faced with some monumental challenges. ❌ Backlogs of repairs. ❌ Backlogs of voids. During this podcast conversation, Lewis Murray is joined by Marc Mayall (Operations Director at Platform Property Care) to discuss Platform's road to recovery post-pandemic. Discussing areas and topics like: ✅ How Platform are tackling their backlog of repairs/voids. ✅ How Platform developing their apprenticeship program and why Marc believes that will be one of the key's to that road to recovery. ✅ How Platform are gearing themselves up to provide a top-tier service for customers in a post-pandemic era.