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OA 446: Fully-Remote Customer Service Specialists - with GQ Fu of LTVplus
Manage episode 368015513 series 2361536
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/446
GQ Fu and LTVplus
GQ Fu is the CEO and co-founder of LTVplus, an outsourcing firm specializing in customer service. It primarily focuses on the e-commerce industry but has since expanded beyond the field.
GQ and his partner are advocates of remote work and have been digital nomads themselves for some years. Their company, LTVplus – which stands for lifetime value – is 100% remote and aims to help businesses increase the lifetime value of customers.
LTVplus aims to understand the entire customer journey to provide the best experience across channels like chat, email, text, and voice. It eventually expanded from live chat into omnichannel support.
In this episode, Derek and GQ talk about remote work, the role of AI and automation in businesses, and convincing clients to try outsourcing.
References:
W: LTVplus
LI: GQ Fu
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
182 tập
Manage episode 368015513 series 2361536
Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/446
GQ Fu and LTVplus
GQ Fu is the CEO and co-founder of LTVplus, an outsourcing firm specializing in customer service. It primarily focuses on the e-commerce industry but has since expanded beyond the field.
GQ and his partner are advocates of remote work and have been digital nomads themselves for some years. Their company, LTVplus – which stands for lifetime value – is 100% remote and aims to help businesses increase the lifetime value of customers.
LTVplus aims to understand the entire customer journey to provide the best experience across channels like chat, email, text, and voice. It eventually expanded from live chat into omnichannel support.
In this episode, Derek and GQ talk about remote work, the role of AI and automation in businesses, and convincing clients to try outsourcing.
References:
W: LTVplus
LI: GQ Fu
Start Outsourcing
Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.
Business Process Outsourcing
Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business
Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing
The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines
Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business
Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines
Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore
Payoneer - The leading global B2B payment solution for the outsourcing industry
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.
Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
182 tập
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