In jeder Episode spricht Meike Tarabori, Chefredaktorin des cmm360.ch, mit einer anderen spannenden Persönlichkeit, die Einblicke in ihre kundenzentrierten Use Cases gibt, Experte für Kundenmanagement ist oder besondere Insights über die Gestaltung von nachhaltigen Kundenbeziehungen mit Ihnen teilen kann. Profitieren Sie von den Erfahrungen und werden Sie der nächste Customer Excellence Champion.
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An interview podcast featuring creative and inspiring Minnesotans talking about their art and businesses. Support this podcast: https://podcasters.spotify.com/pod/show/julian-kurashima/support
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On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to know each other, and maybe learn something new about themselves in the process. For more great shows visit, GZMshows.com.
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In dieser Episode des «Nice To Meet You» Podcast habe ich das Vergnügen, Prof. Dr. Sita Mazumder willkommen zu heissen. Sie ist Professorin für Business und IT an der Hochschule Luzern. Gemeinsam sprechen wir über die Transformation von Geschäftsmodellen in unserer digitalen Ära und die Rolle des «Digital Business» dabei.…
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![Artwork](/static/images/128pixel.png)
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Customer Experience & Kundenwert (mit Dr. Maxie Schmidt von Forrester)
49:14
49:14
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49:14
Ein Gespräch mit Dr. Maxie Schmidt, VP und Principal Analyst Customer Experience bei Forrester und langjährige Expertin, über CX, Kundenbindung, Wertschöpfung und das Verständnis dessen, was Kunden wirklich wollen.Bởi Meike Tarabori
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Podcast über Rolle & Zukunft des Customer Services (mit Antonio Zullino)
28:37
28:37
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28:37
Die Bedeutung von Service Excellence hat sich in den letzten Jahrzehnten grundlegend gewandelt, insbesondere im Bankensektor. Antonio Zullino, Leiter Kundencenter und Mitglied der Direktion bei der Migros Bank, gewährt uns in diesem Gespräch Einblicke in die Veränderungen und wie das Unternehmen Kundenorientierung strategisch verankert hat.…
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![Artwork](/static/images/128pixel.png)
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111 - Encore: Cane Toad / Flight Attendant
18:20
18:20
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Danh sách
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Đã thích
18:20
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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![Artwork](/static/images/128pixel.png)
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110 - Encore: Armadillo / Truck Driver
18:03
18:03
Nghe Sau
Nghe Sau
Danh sách
Thích
Đã thích
18:03
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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![Artwork](/static/images/128pixel.png)
1
107 - Encore: Lab Rat / Tattoo Artist
18:05
18:05
Nghe Sau
Nghe Sau
Danh sách
Thích
Đã thích
18:05
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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![Artwork](/static/images/128pixel.png)
1
CX aus Markenperspektive (mit Bastian Schneider)
52:17
52:17
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Nghe Sau
Danh sách
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52:17
Was hat die Gestaltung von Kundenbeziehung mit Markenbewusstsein zu tun? Wie bestimmt dies die Unternehmensführung? Darüber spreche ich mit Bastian Schneider, Experte für Markenstrategie und Geschäftsentwicklung und seit 20 Jahren unterwegs in Sachen Marke, in dieser Episode.Bởi Meike Tarabori
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On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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![Artwork](/static/images/128pixel.png)
1
105 - Encore: Cheetah / Bike Messenger
18:13
18:13
Nghe Sau
Nghe Sau
Danh sách
Thích
Đã thích
18:13
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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![Artwork](/static/images/128pixel.png)
1
102 - Encore: Possum / Dog Food Tester
18:06
18:06
Nghe Sau
Nghe Sau
Danh sách
Thích
Đã thích
18:06
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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![Artwork](/static/images/128pixel.png)
1
Kundenfokus 4.0: Ökosysteme & Plattformen (mit Evangelos Avramakis)
43:48
43:48
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43:48
Ich hatte die Freude zusammen mit Evangelos Avramakis, ehemals Head Digital Ecoystems R&D und heute Lead Corporate Foresight, Intelligence & Development bei Swiss Re, in dieser Podcast-Episode einzutauchen in die Entwicklungen von Plattformen und Ökosystemen. Wir stellten uns die Frage, welchen möglichen Einfluss Social Selling und Social Commerce …
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![Artwork](/static/images/128pixel.png)
1
Die Silos der letzten 100 Jahre sind überholt
34:22
34:22
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34:22
Digitalisierung bildet nicht nur die Voraussetzung, um die Wettbewerbsfähigkeit eines Finanzdienstleisters sicherzustellen, sondern auch um Kundenbedürfnisse bestmöglich durch reibungslose Erlebnisse zu erfüllen. Um erfolgreich zu sein, ist es unabdingbar über Self Service oder eBanking hinauszugehen und eine differenzierte Kundenbetreuung ebenso w…
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![Artwork](/static/images/128pixel.png)
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Was hat Kundenorientierung mit Nachhaltigkeit zu tun? (mit Helia Burgunder)
43:50
43:50
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43:50
In dieser Episode des «Nice To Meet You» Podcasts durfte ich ein Gespräch mit Helia Burgunder führen. Sie ist Chief Customer Officer und Member of the Executive Board bei cc energie. Dabei kamen wir auf unterschiedliche Themen zu sprechen wie unter anderem über ihre Aufgaben in der Rolle eines Chief Customer Officer, über veränderte Kundenerwartung…
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On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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![Artwork](/static/images/128pixel.png)
1
86 - Manx Cat / Grocery Store Cashier
17:21
17:21
Nghe Sau
Nghe Sau
Danh sách
Thích
Đã thích
17:21
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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![Artwork](/static/images/128pixel.png)
1
80 - Blue Ringed Octopus / Box Office Associate
17:13
17:13
Nghe Sau
Nghe Sau
Danh sách
Thích
Đã thích
17:13
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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![Artwork](/static/images/128pixel.png)
1
77 - Little Grebe / Landscape Architect
17:16
17:16
Nghe Sau
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17:16
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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![Artwork](/static/images/128pixel.png)
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76 - Portuguese Man o' War / Chess Teacher
16:54
16:54
Nghe Sau
Nghe Sau
Danh sách
Thích
Đã thích
16:54
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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![Artwork](/static/images/128pixel.png)
1
74 - Alligator Snapping Turtle / Broadway Actor
17:09
17:09
Nghe Sau
Nghe Sau
Danh sách
Thích
Đã thích
17:09
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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Learn more about your ad choices. Visit megaphone.fm/adchoicesBởi GZM Shows
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![Artwork](/static/images/128pixel.png)
1
Die grössten Assets: Kundenfokus, Service und wertvolle Zeit
45:18
45:18
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45:18
In dieser Epsiode spreche ich mit mit Piergiorgio Cecco, Regional Operations Manager bei Genesis Motor Switzerland, darüber, warum Zeit mehr als nur ein rares Gut ist und wie ein Unternehmen es zu seiner Aufgabe gemacht hat, seinen Kunden «Zeit zu schenken».Bởi Meike Tarabori
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On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading
On his private space station high above Earth, Professor Burkhead has begun conducting a ground-breaking social experiment. Each week, his “Unifier” pairs together two unlikely creatures and puts them in a room together where the two subjects (an accountant and a giant squid, one week; a porcupine and a ballerina the next, etc) talk, debate, get to …
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continue reading