This is the Help Desk Central Podcast. A show about the ins and outs of working in a help desk role. This podcast is for level one and level two help desk analyst, as well as for system and network administrators so we can all learn to work as a team to provide end users with the best experience possible.
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IntroductionBởi Brian Reyes
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HDC - What Is the Help Desk? - Episode 002
7:15
7:15
Nghe Sau
Nghe Sau
Danh sách
Thích
Đã thích
7:15
What is the Help Desk?Bởi Brian Reyes
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HDC - The Ticketing System - Episode 003
5:29
5:29
Nghe Sau
Nghe Sau
Danh sách
Thích
Đã thích
5:29
The Ticketing SystemBởi Brian Reyes
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Workflow EfficiencyBởi Brian Reyes
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Quick Tip Tuesday - Updates and UpgradesBởi Brian Reyes
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