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Patient Advocacy Voices

Sanofi US Patient Advocacy

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Patient advocacy is a critical area in healthcare that is transforming the lives of patients across the country by helping them overcome barriers to access and care. Join Sanofi US Head of Public Affairs and Patient Advocacy, Eric Racine, and his co-hosts to meet some of the unsung heroes leading patient advocacy organizations. In each episode, we will discuss the challenges each group has faced and share actionable insights to address gaps and help make the U.S. healthcare system work bette ...
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Claudia is a clinical pharmacist by training and patient advocate by passion. After over a decade of working inside the healthcare system, she faced her father's cancer diagnosis and later passing. This experience provided her with a deeper understanding of how difficult it is to navigate our modern healthcare system. She decided to do for others w…
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Building trust and improving health in underserved communities can be a daunting challenge. Most would agree that “it takes a village” but how do you create that village, and who are the right partners? That’s the problem faced by our guest, Dr. Laura Lee Hall, a patient advocacy leader, and President Emeritus of the National Minority Quality Forum…
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In this episode of the Patient Advocacy Now podcast, we sit down with Sandra L. Washington, founder of the C.H.L.M.S. Medi-Helpz Foundation, an organization committed to patient advocacy and empowerment. Sandra L., with a background in public policy and healthcare administration, shares her journey and the impetus behind her advocacy work. Motivate…
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In this episode, Dr. Nancy Taylor discusses her journey into patient advocacy, stemming from her background as a pharmacist with a passion for personalized healthcare. Dr. Taylor emphasizes the importance of pharmacists as patient advocates and highlights her transition from behind the pharmacy counter to independent patient advocacy, driven by a d…
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In this episode of the Patient Advocacy Now Podcast, Terry McLellan, a seasoned patient advocate, shares her journey from nursing to becoming an independent patient advocate. Her transition was fueled by her experiences as a travel home health nurse, where she identified a significant need for patient advocacy, particularly among older individuals …
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In this episode, we talk with Sylvia Reisman, whose passion for patient advocacy began in 1998 when she was researching treatment options for her father who was a five year survivor of stage III pancreatic cancer. ​In 2006, she became mysteriously ill and ran from doctor to doctor, consulting with a long list of specialists in multiple states befor…
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In this podcast episode, we sit down with Emily Bernstein, who shares her journey into patient advocacy. Emily's advocacy work began when her mother was diagnosed with brain cancer in 2019. Her mother's challenging path to diagnosis and treatment inspired Emily to get involved in helping others navigate the complex healthcare system. Emily's experi…
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In this Season 1 finale, we speak with Ilene Corina, a patient advocate with over 25 years of experience. Ilene shares her personal journey, which began with the tragic loss of her three-year-old son after a tonsillectomy due to medical errors. This heartbreaking experience motivated her to become an advocate for patient safety. She also highlights…
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Adriane Carrier is an advocate for social justice and health equality with a diverse background in healthcare. In this episode, we discuss her journey from activism during the HIV AIDS crisis in the 1980s to working as a registered nurse and eventually pivoting to becoming a private, independent patient advocate. Adriane highlights her experiences …
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In this podcast episode, we sit down with Tina Hurley, a board-certified physician associate with extensive experience in vascular surgery, acute care medicine, and wound care. Tina’s medical career involved treating diabetic patients and performing amputations, until she herself became an amputee. This exciting interview reveals Tina’s journey fro…
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Meet Morgan Kelley, a patient advocate based in Chicago who uses social media to educate people about healthcare and health insurance issues. Morgan discusses how she leverages platforms like TikTok to reach a wide audience and provide education on health insurance terminology and how health insurance works in practice. She shares personal stories …
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In this conversation with Molly Crowther, a board-certified independent patient advocate based in Berkeley, California, we trace Molly’s unconventional background in the software industry, where she worked on large systems, into the field of independent patient advocacy. Molly goes over her unique journey from the software industry, explaining her …
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Debby Deutsch is a Board Certified Patient Advocate who entered healthcare as a hospital chaplain before she became a devoted and passionate hospice worker. As is often the case for Independent Patient Advocates, personal and professional experiences collided, and Debby started to explore her future. She stumbled upon the Center for Patient Partner…
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This highly personal conversation reveals how Deidre was inspired by GOD to help others understand their personal medical journeys and how to collaborate with their healthcare team. That spiritual inspiration led Deidra to begin a patient advocacy business, Your Healthcare Nurse Advocates. Her team of specialty nurses are all certified patient advo…
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This is the story of a rural EMT (Emergency Medical Technician) who made the career decision to become an Independent Patient Advocate after his young daughter’s misdiagnosis. Jeff Byars is a Board Certified Patient Advocate (BCPA) in Cullman, Alabama. Like so many professional advocates, Jeff knew the healthcare system from both sides. Not only wa…
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A social worker and nonprofit agency Director for many years, Avrom Fox was inspired to enter into patient advocacy because of his daughter, who was born with special needs. He advocated for her fiercely for 44 years, since the day she was born, and he fought insurance companies to secure hundreds of thousands of dollars in denied claims. Today, sh…
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Rebeka Acosta is the mother of two teenagers born with congenital illnesses. Having worked in hospital systems and for a large insurance company, while caring for the complex medical needs of her family, she took took the leap into Independent Patient Advocacy. Today, she’s on a mission to prepare generations of patients and families to be informed…
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After decades as an ICU nurse where she bore witness to the failings of the healthcare system, Karen Mercereau, RN, iRNPA made a defining decision that laid the groundwork for the field of Independent Patient Advocacy. She left clinical nursing to focus her attention on developing a new practice model designed to safely guide patients through the c…
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