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1 Dave Ramsey: 5 Stages to Build and Scale a Business That Lasts | Entrepreneurship | E344 1:03:38
Heroes of IT – Jennifer Courtnell on Accelerating MSP Efficiency with Automox, E15
Manage episode 467288771 series 3528713
In this episode of the Heroes of IT podcast, Ashley interviews Jennifer Courtnell, a vulnerability coordinator at Pulsant. Jennifer shares her journey into the IT field, discussing her various roles and how she ended up in vulnerability management. The conversation explores how Pulsant utilizes Automox for patching and reporting, the importance of engaging with executive teams to demonstrate the value of IT services, and tips for effectively communicating the benefits of vulnerability management to stakeholders.
132 tập
Manage episode 467288771 series 3528713
In this episode of the Heroes of IT podcast, Ashley interviews Jennifer Courtnell, a vulnerability coordinator at Pulsant. Jennifer shares her journey into the IT field, discussing her various roles and how she ended up in vulnerability management. The conversation explores how Pulsant utilizes Automox for patching and reporting, the importance of engaging with executive teams to demonstrate the value of IT services, and tips for effectively communicating the benefits of vulnerability management to stakeholders.
132 tập
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1 Hands-On IT – 9 Essential Spring Cleaning Tips for IT Pros, E17 9:12

1 Automox Insiders – Tidy Endpoints, Tidy Mind: Spring Cleaning with Adam Whitman, E17 13:22

1 Heroes of IT – Casey Merritt’s Patch Playbook at Right! Systems, E17 14:52

1 Executive IT – Legal’s View on Tool Consolidation: Spring Cleaning Your Tech Stack, E03 15:15

1 CISO IT – Reviewing, Patching, and Hardening: Decluttering Digital Infrastructure, E17 12:20

1 Product Talk – MTTR, CVEs, and What’s New in the Automox Console, E16 22:37

1 Patch [FIX] Tuesday – April 2025: [Remote Desktop Roulette, CLFS Exploits, and macOS Vulns], E18 11:22

1 Automate IT – Spring Cleaning with Automox: Clearing the Clutter, E15 16:24

1 Heroes of IT – From Oregon Trail to IT Leader: Dustin Mobley’s Journey, E16 17:55

1 Automox Insiders – Automating IT: How Breaking Servers Built a Career with Jeremy Maldonado, E15 22:12

1 Product Talk – Big Updates & Bigger Value: Your Sneak Peek Behind the Dev Curtain, E15 16:14

1 Hands-On IT – The Titans of Server History: People, Rivalries, and the Machines They Created, E16 1:04:27

1 Executive IT – The Art of Procurement: You Don’t Get What You Deserve—You Get What You Negotiate, E02 12:53

1 CISO IT – Dmitri Alperovitch’s Vision for Cyber Defense, E07 22:31

1 Patch [FIX] Tuesday – March 2025: [Expert Analysis of Chromium, MMC, and VHD Vulnerabilities], E17 16:58

1 CISO IT – The CISO Blueprint pt. 1: Why There Are No 'Nos' in IT with Rich Casselberry, E15 9:26

1 Patch [FIX] Tuesday – January 2025 [Experts Analyze New Hyper-V, Active Directory, and macOS Vulnerabilities], E15 14:09

1 Automox Insiders – Curiosity, Adaptability, and Career Growth with Ryan Jeziorski, E13 11:39

1 Hands-On IT – Resilience Rewired: Building Strength and Adaptability in IT, E14 8:41

1 Automate IT – Building Resilient IT Teams and Solutions, E12 13:10

1 Patch [FIXED] Tuesday – The Vulnerabilities That Defined 2024 1:13:19

1 CISO IT – Great Security Begins With Great IT: CISO IT’s Best of 2024, E14 15:17

1 Hands-On IT – Creativity, Communication, and Automation: 2024 Highlights, E13 10:22



1 CISO IT – Cybersecurity Predictions for 2025 and Insights from Microsoft Ignite and AWS re:Invent, E13 9:25

1 Patch [FIX] Tuesday – December 2024 [Merry FixMas and a Happy Patched Year], E14 11:11

1 Automox Insiders – Navigating the World of Worklet Automation Scripts with Jeremy Maldonado, E05 16:59

1 Hands-On IT – From MS-DOS to AI: Microsoft MVP Andy Malone, E12 9:26

1 Hands-On IT – Virtualization, IT Support, and... Home Labs? How Automox Techies Use Automox, E07 26:13

1 Automate IT – The Server Tango: Step In... and Now MySQL's Down, E14 12:40

1 CISO IT – A Love Letter to Servers: Linux, Load Balancers, and the Architecture of Uptime | E16 9:15

1 Teach IT – But Why Do I Need to Update? E02 2:44

1 Product Talk – Inside Automox’s Approach to Third-Party Software Updates, E14 23:25

1 Executive IT – Expert CFO Advice on Bridging IT and Business Strategy, E01 24:43

1 Heroes of IT – Jennifer Courtnell on Accelerating MSP Efficiency with Automox, E15 14:51

1 Automox Insiders – Marathons, Skydiving, and Engineering Leadership with Frank Livaudais, E14 12:33

1 Patch [Fix] Tuesday – February 2025: [Experts Break Down Zero-Days, 7-Zip Vulnerabilities, and More] E16 20:20

1 Heroes of IT – Building Esports Programs in Schools: An IT Perspective with Matthew Ketchum, E14 17:43

1 Automate IT – 5 Steps to Effectively Communicating with Your Executive Team, E13 9:24

1 Recap IT – Autonomous IT Highlights from the Last Month, E01 31:43

1 Product Talk – Agent 2.0, New Linux CVE Data, and the Future of Autonomous Endpoint Management, E13 17:33

1 Hands-On IT – The IT Admins Playbook for Strategic Conversations with Executives, E15 9:25

1 Teach IT – Why Does Rebooting Solve So Many Problems? E01 2:10

1 Autonomous IT, Live! – Optimize Your Endpoint Management: 3 IT Team Resolutions for 2025, E02 47:44

1 Product Talk – 362% ROI in 3 years: Breaking Down the Value of Automox, E12 17:50

1 Heroes of IT – Thankfulness in IT: A Conversation with Shawn Campbell, E12 13:36

1 Automox Insiders – The Magic of Automox: Emily Pace on Building Smarter IT Tools, E11 14:51

1 CISO IT – Thanksgiving in IT: A CISO Sea Story, E12 10:57

1 Patch [Fix] Tuesday – November 2024 [Cybersecurity Experts Discuss NTLM Spoofs, RCE Attacks, and Privilege Escalations], E13 8:15

1 Product Talk – Custom Roles, Enhanced Reboot Scheduling & More, E11 10:21

1 Automate IT – Why Communication & Buy-in Matter, E11 14:04

1 Autonomous IT, Live! – 3 Ways to Make Your Path to Director of IT Less Scary 42:28

1 Hands-On IT – The State of IT Careers and the Role of AI with Forrest Brazeal, E11 14:44

1 Heroes of IT – Cross-Team Success with John Jakubowski, E11 17:39

1 Product Talk – Just Patch It, Please: From Infinite Deferrals to Actionable Deadlines, E10 13:53

1 Automox Insiders – By Your Command: The Cybersecurity Directive with Tom Bowyer, E10 18:07

1 Automate IT – Automation Beyond Digitization: Transforming Cybersecurity with IT Automation, E10 11:43

1 CISO IT – Great Security Begins with Great IT, E11 13:44

1 Patch [Fix] Tuesday – October 2024 [Experts Analyze a Long List of Spooky Vulnerabilities], E12 21:06

1 Hands-On IT – The Autonomous Endpoint Management Manifesto, E10 8:12

1 Heroes of IT – IT and Security Synergy with Catie Adams, E10 12:06

1 Product Talk – The Secret Life of IT Agents: A Conversation with the Automox Agent Team, E09 19:45

1 Heroes of IT – IT in the Education Sector with Bob Antos, E09 13:57

1 Automox Insiders – Next-Level Automation: A Conversation with Automox's Cybersecurity Experts, E09 19:19

1 Heroes of IT – IT Automation Insights from Mike Burroughs, Global Head of IT at Shockwave Medical, E08 12:34

1 CISO IT – The Automation Imperative, E10 10:59

1 Patch [Fix] Tuesday – September 2024 [Spicy Vulnerabilities, YubiKey Security Advisories, and... Fashion Advice?], E11 10:24

1 Hands-On IT – Dodging Automation Pitfalls: Lessons Learned the Hard Way, E09 8:38

1 Automate IT – “Boy, howdy, I don’t like doing this.” Automating the Mundane, E09 8:19

1 CISO IT – Livin' on the Edge: Linux's Impact on Computing, E04 17:11

1 Product Talk – How Users Get Smarter for Free at Automox University, E08 18:52

1 Automox Insiders – Back to AXU: Meet the Teachers - Katie, Shereen, and Amelia, E08 11:40

1 Heroes of IT – Automox University: Jack Milburn’s Guide to Ongoing IT Education, E07 14:51

1 CISO IT – The Importance of Continuing Education: Live from DEF CON, E09 4:06

1 Patch [Fix] Tuesday – August 2024 [Experts Analysis of Patch Tuesday], E10 14:20

1 Hands-on IT – Fostering Creativity in IT: Listen Monkey, Listen. E08 23:13

1 Automate IT – Closing the Knowledge Gap: Leveraging Vendor Expertise for IT Success, E08 11:55

1 CISO IT – A Pathway to Yes with Rich Casselberry, E05 19:56

1 Automox Insiders – Charles Coaxum, The Fundamentals of Lasting Customer Satisfaction, E04 9:29

1 Hands-On IT – Virtualization, IT Support, and... Home Labs? How Automox Techies Use Automox, E07 26:13

1 Product Talk – Reactive to Proactive Risk Reduction with Automox's Director of Solutions Engineering, E07 13:52

1 Heroes of IT – Optimizing IT Workflows with Automox: Insights from Steve Engler, E06 11:17

1 Automate IT – Easier Than Legos: How Automox Automates IT With Automox, E07 12:07

1 Automox Insiders – Flexibility and Creativity in IT Operations with Colby Hall, E07 13:00

1 CISO IT – Great Security Demands Great IT: Why Automox’s CISO is Customer #1, E08 11:51

1 Patch [Fix] Tuesday – July 2024 [Major Vulnerabilities Uncovered on Patch Tuesday!], E09 25:51

1 Hands-On IT – Worklets and the Automox Community, E06 12:47

1 Product Talk – Automox Audit Trails for Compliance and to See Who's Doing What, Where, E06 12:43

1 Automate IT – Why Worklets Stand Out from Other Automation Solutions, E06 12:29
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