Ep. 59 - Building a Restaurant Empire: Tom Gordon's Journey with Slim Chickens

Big Talk About Small Business

Join us for an insightful conversation with Tom Gordon, the visionary founder and CEO of Slim Chickens, as he reveals the secrets behind transforming a single restaurant into a booming empire of nearly 290 locations. Discover how Tom's commitment to quality and variety has allowed Slim Chickens to stand out in the bustling fast-food industry. You'll learn how maintaining a strong connection with customers and fostering a dedicated team culture are at the heart of his business strategy.
Tom shares his entrepreneurial journey that took an unexpected turn into the restaurant world after a career in finance. Together with his high school friend Greg Smart, they embarked on a mission that would become a staple in Northwest Arkansas. Hear firsthand tales of perseverance, partnership, and the grit required to overcome the daunting challenges of starting and sustaining a successful business. From their first iconic location to the intricate balance of emotional and financial risks, Tom's story is a testament to the power of action and resilience.
We also explore the ambitious international expansion of Slim Chickens, where Tom discusses the nuances of entering foreign markets while staying true to a simple, high-quality product. Gain insights into the evolving nature of entrepreneurship, from bold risk-taking to cautious decision-making, and the importance of learning from both triumphs and setbacks. This episode is packed with valuable lessons for aspiring entrepreneurs and seasoned business owners alike, offering a behind-the-scenes look at what it takes to build a beloved and thriving brand.

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1. Ep. 59 - Building a Restaurant Empire: Tom Gordon's Journey with Slim Chickens (00:00:00)

2. Success in Small Business Growth (00:00:04)

3. Entrepreneurial Origins and Partnership Success (00:07:26)

4. The Success of Slim Chickens (00:17:30)

5. Overcoming Hurdles in Small Business (00:25:00)

6. International Expansion and Second-Stage Growth (00:36:05)

7. Entrepreneurial Success Strategies and Expansion (00:50:03)